Offical Mac OS X 10.5 shipping status - Via Apple's "Up To Date" program

[Eric Lewis]

I ordered last thurs and mine has nothing yet (not shipped)

and it will be shipped by:26th...

so hopefully it will come on the 26th...before the weekend

whats ur status?

THIS IS ONLY FOR PEOPLE WHO ORDERED UP TO DATE! PLEASE!

[scott523]

Mine just changed to "Priority Overnite" (lol @ nite) thank goodness. I'm glad I pre-ordered with Apple instead of Amazon.

Err isn't there a similar thread already?

[Eric Lewis]

Mine just changed to "Priority Overnite" (lol @ nite) thank goodness. I'm glad I pre-ordered with Apple instead of Amazon.

Err isn't there a similar thread already?

mine is still not shipped?


this is for UPGRADE DISKS FOR 9.95


MAC OS X 10.5 UTD FULFILLMENT-INT
Ships by: OCTOBER 26TH

[patseguin]

Mine shows Priority Overnight as well with a delivery date of 10/26. I wonder what the odds are that it will ship a day sooner? What a nice surpise that would be on Thursday. :)

EDIT: Mine is not for the "up-to-date" program, sorry.

[Twinsbb17]

I bet Apple upgraded all of them to Priority Overnite so the actual boxes don't leave their warehouse til that night and arrive on the 26th to prevent people from getting a day early.

I think I can handle not getting it a day early, even though it would be sweet.

[jamesarm97]

I just checked my status and it says:

ships by: DELIVERS ON OCT 26th

Notice how it says "Delivers On" and not delivers by.

- James

[Eric Lewis]

I bet Apple upgraded all of them to Priority Overnite so the actual boxes don't leave their warehouse til that night and arrive on the 26th to prevent people from getting a day early.

I think I can handle not getting it a day early, even though it would be sweet.

well for the actual leopard...u have to order it by the 24th by midnight
and it would be shipped 12:01am on the 25..and then people would get it on the 26th

the only way you could get it on the 25th if you lived near where they are being sent out off


BTW: im in CANADA

[joebells]

Thanks for the thread but I think that we need to bold the up to date part and/or somehow emphasize that this is for 9.95 orders. I feel those that have posted in this thread so far and said they were getting upgraded shipping and such were for regular orders. I think 9.95 in the title might help the most.

[RafMac]

Mine says Ships by Oct. 26, but 2 days after ordering the upgrade, another box appeared, "Cancelled - Replaced with new product", Anyone else has similar thing happened? Part number is same.
I believe apple will ship the product Wednesday afternoon or Thursday.

[rmh]

Mine says Ships by Oct. 26, but 2 days after ordering the upgrade, another box appeared, "Cancelled - Replaced with new product", Anyone else has similar thing happened? Part number is same.
I believe apple will ship the product Wednesday afternoon or Thursday.

It was just an error in the store. Leopard will ship out from warehouses on Thursday, and arrive Friday.

[CavemanUK]

Im in UK and mine says it wont arrive here until 29th or 30th! luckily a mate is buying it from a store so I will use his disc to install it! (unless theyve finally started using serial numbers!)

[AppleCrisp]

Mine says Ships by Oct. 26, but 2 days after ordering the upgrade, another box appeared, "Cancelled - Replaced with new product", Anyone else has similar thing happened? Part number is same.
I believe apple will ship the product Wednesday afternoon or Thursday.

The same box appeared for me. However, it says ships by October 26th, and it says shipping takes 6-10 days or something like that. Does this mean the Up-To-Date-ers are getting it next week? Because for all of the normal Leopard buyers it says Delivers on the 26th while ours just says ships by. Anyone know what is up?

[seanneko]

The same box appeared for me. However, it says ships by October 26th, and it says shipping takes 6-10 days or something like that. Does this mean the Up-To-Date-ers are getting it next week? Because for all of the normal Leopard buyers it says Delivers on the 26th while ours just says ships by. Anyone know what is up?

Mine didn't do the cancelled thing - the product is still the original one that I ordered.

I asked Apple why UTD copies have a ship date of 26th and they refused to answer. If people don't get them until next week at the earliest, I suspect that quite a few people who ordered UTD copies will find alternate ways of obtaining it in the meantime...

[Podgy]

Just checked my status on my full Leopard order...
Its gone from "Not yet shipped" to PREPARED for SHIPMENT!

Ohhh I need a short coma to get me to Friday....
But what if it comes Thursday or tomorrow?

Podgy in Japan
(signing out)

[wackymacky]

I ordered last thurs and mine has nothing yet (not shipped)

and it will be shipped by:26th...

so hopefully it will come on the 26th...before the weekend

whats ur status?

The online status chick states "Ships by 26th", but the PDF reciept/ shipping order Apple e-mailed me states "Delivered on 26th", so who knows.

I won't kill my self if I have to wait a day or two anyway, so I will see if anly one had installation problems.

[powerbook911]

Mine has also went to "prepared for shipment," and the shipping is "priority overnite."

I suspect it will go out Thursday and be delivered AM Friday.

[katielb]

Mine has been changed to Prepared for Shipment! I put my order in yesterday.

[mm1250]

I ordered my Up-To-Date Mac and I have a feeling they are going to SEND IT out on the 26th and it will take 5days to deliver afterwards. Meaning we won't see it till Nov 2nd.

If we were to get our shipment on the 26th than Apple would need to ship out our CDs by today since they are doing the Up-to-dates via Ground.

grrrrrrr. I shoulda just ordered my MacBook Pro after the 26th. I ordered mine last Friday.

[legaleye3000]

Ordered mine first day available from Apple.

"prepared for shipment" and delivers ON 10/26

Priority overnight

[joebells]

Podgy
powerbook911
katielb
legaleye3000

did you guys order the free upgrade copy or are you guys posting in the wrong thread? I read your comments and get excited then realise that you are probably posting in the wrong thread. There is a thread for the full retail copy and this thread meant for the upgrade copy which just requires 9.95 shipping. If you guys did order the upgrade copy then I apologise and am excited.

[legaleye3000]

Joebells-

I ordered the full retail copy... If you look at the thread title, it does not state anything about an upgrade. If you would like, you are welcome to start a thread that is properly titled with the word "upgrade" or something related to the shipping of the upgrade version.

[zign]

Joebells-

I ordered the full retail copy... If you look at the thread title, it does not state anything about an upgrade. If you would like, you are welcome to start a thread that is properly titled with the word "upgrade" or something related to the shipping of the upgrade version.

They are the same version...

[legaleye3000]

Thanks Zign, that helps prove my point even more.

Pisses me off when people tell someone they're posting in wrong thread when they're not...

[jaw04005]

People please pay attention, this thread is for UP TO DATE purchases for new Mac owners (that purchased a Mac after Oct. 1). Those that paid $9.95 for the upgrade.

This is not for those of you who purchased RETAIL copies of the O/S.

Currently, NO ONE who purchased the upgrade from the Up-to-Date program has had their shipping upgraded to Priority Overnight.

According to Apple's Web site, Up-to-Date discs will ship out via USPS (in the U.S.). Therefore, Apple can't guarantee a certain delivery date, and from the looks of it they are not even going to begin shipping until Oct. 26.

These are the shipping threads for those of you who purchased RETAIL copies.

http://forums.macrumors.com/showthread.php?t=373203
http://forums.macrumors.com/showthread.php?t=371221

Mods: Can you clean this thread up, and maybe clarify the title? Thanks.

[legaleye3000]

Well the title to me could be misleading because I read it as "up to date, meaning up to the minute or up to date shipping statuses"

[joebells]

Thanks Zign, that helps prove my point even more.

Pisses me off when people tell someone they're posting in wrong thread when they're not...

I'm sorry but I am right.

Joebells-

I ordered the full retail copy... If you look at the thread title, it does not state anything about an upgrade. If you would like, you are welcome to start a thread that is properly titled with the word "upgrade" or something related to the shipping of the upgrade version.

I did post a different thread with a very descriptive title and the mods locked it. http://forums.macrumors.com/showthread.php?t=373305 I've asked the original poster to please modify the title and he has not.

They are the same version...

The versions are a little bit different(the upgrade, uptodate copy requires a previous installation) and we up to daters seem to be getting treated differently from a shipping point of view.

[joebells]

Well the title to me could be misleading because I read it as "up to date, meaning up to the minute or up to date shipping statuses"

I said the same exact thing in my new thread

[ren857]

OMG! I thought I was the only one. Mine status says "ships by October 26th" also. Now that I know that it will be shipped by USPS, I don't think it will arrive by Friday.

Now that I think about it, I can understand why they would ship the retail orders to be delivered by Oct 26th. I guess because they paid more than we did, they are more special. :p

[Father Jack]

I phoned Apple (UK) and was told -- "Leopard will ship on 26 not before it." .. :(

[saxey]

I just went to cancel my order because I did not feel like waiting extra time to get the Up to Date version, and it now says that I am unable to cancel my order...This is weird, because the status is still Not Yet Shipped

[jayhawk11]

Hey guys, I just called Apple (US) and asked since my Up To Date order still shows as "Ships by October 26th"....not "Prepared for Shipment" or whatever.


The Apple Representative said that for Up To Date orders "Ships by October 26th" is really the only message they can put in the system. But he confirmed (three times, I wanted to make sure he understood the question :) ) that Up To Date orders will be delivered ON October 26th.

So yeah. I made him say it three times just to make sure, but he said that we should have it ON October 26th, not next week. Its just a limitation in their order status system for UTD orders.

[joebells]

yeah I was just thinking that. I heard ours would ship by usps and they generally don't really show tracking info. So hopefully the post office already has them and is just waiting until friday to bring them.

[saxey]

I can confirm that they will be in fact shipping out for the 26th. I called Apple, and they pretty much said the same thing as the guy before me.

He basically said they are waiting for UPS to come and pick up the orders.

[dr_lha]

I can confirm that they will be in fact shipping out for the 26th. I called Apple, and they pretty much said the same thing as the guy before me.

He basically said they are waiting for UPS to come and pick up the orders.
Sweet, I'll look forward to my Up-To-Date DVD on Friday then! Thanks for the update guys.

[benjamintm]

I just went to cancel my order because I did not feel like waiting extra time to get the Up to Date version, and it now says that I am unable to cancel my order...This is weird, because the status is still Not Yet Shipped

Seems pretty ridicules to pay $120 more for software just to get it a couple of days earlier.

Ben

[gnownayr]

thanks jayhawk11 and saxey for checking!! i am still a little skeptical...as i talked to a representative frm the apple online chat who said they will be shipped oct 26 or after for up-to-date orders. but at least you have given me reason to hope for a friday delivery!!

[bld44]

Since when is standard shipping USPS? I would die if they mailed something by the postal service. I've got "Standard Shipping" SHIPS BY OCT. 26. Lets hope for the best.

[jaw04005]

I can confirm that they will be in fact shipping out for the 26th. I called Apple, and they pretty much said the same thing as the guy before me.

He basically said they are waiting for UPS to come and pick up the orders.

Really? That's interesting considering the Up-to-Date discs are shipping via USPS. :rolleyes: Last time I checked, USPS doesn't offer shipping options that guarantee a specific delivery date except Express Mail. I highly doubt Apple would use such an expensive service.

http://www.apple.com/macosx/uptodate/#hardwareterms

We will get it sooner or later. However, Apple Store Reps. are notorious for being ill-informed about launch (or pre-release) products, and unfortunately they tend to tell customers what they want to hear.

For example, if you chat online with an Apple Store Rep. they will inform you that Up-to-Date discs are full install discs just like the retail discs. However, every single Mac OS X Up-to-Date program has shipped UPGRADE discs. Even Tiger.

All other Mac OS X Up-to-Date programs have also always shipped after the intial pre-order period, arriving within a few days of the new operating system's actual release.

Now, it is possible that Apple change their procedures with Leopard. However, I doubt it.

I would exercise a little restraint, and not get too disappointed if their promises don't come true.

Graphic attached with USPS shipping information.

[bungey]

Im in Chester, UK and the order staus for my up-to-date leopard is - "not yet shipped" with "estimated shipping: October 26".
Its quite annoying as Apple in the past have delivered by TNT and it probably won't come on friday which means when they try to deliver on monday/tuesday I won't be in and will have to go to all the way liverpool airport to pick it up. :mad:

Oh well, it only cost £5.95!

[gnownayr]

per macpro2000 in another forum

"just called Apple US and they told me that the UTD orders are shipped on the 26th and would receive a couple of days after that via standard FedEx shipping, while the retail orders would be delivered on the 26th since they paid $129."

seems to be confusion and no consensus

[Eric Lewis]

Canada UTD is not shipped..no status update

[jayhawk11]

I guess we all agree that we don't agree :p

Oh well. One way or another, we're all gonna have Leopard in the next month. And it is going to be amazing. Just my two pennies.

[seanneko]

Really? That's interesting considering the Up-to-Date discs are shipping via USPS.

Same in Australia, except replace USPS with Australia Post obviously.

I managed to get an answer out of Apple about it. They confirmed that retail copies will ship via courier and will be delivered on the 26th. UTD copies will ship via regular post and will arrive AFTER the 26th, ie. next week.

[frostrambler]

For example, if you chat online with an Apple Store Rep. they will inform you that Up-to-Date discs are full install discs just like the retail discs. However, every single Mac OS X Up-to-Date program has shipped UPGRADE discs. Even Tiger.



All Retail disc's and UTD discs ARE the same. The only difference is that a UTD package is just the retail DVD in a sleeve with no box. Thats it.

Also, all retail disc's are UPGRADE disc's same as UTD. There is no such thing as a non-upgrade version of leopard because all leopard discs are meant to be installed on Mac hardware which came with a previous version of OS X.

[wakerider017]

All Retail disc's and UTD discs ARE the same. The only difference is that a UTD package is just the retail DVD in a sleeve with no box. Thats it.

Also, all retail disc's are UPGRADE disc's same as UTD. There is no such thing as a non-upgrade version of leopard because all leopard discs are meant to be installed on Mac hardware which came with a previous version of OS X.

I think you have to have tiger already installed to install Leopard UTD...

[Eric Lewis]

All Retail disc's and UTD discs ARE the same. The only difference is that a UTD package is just the retail DVD in a sleeve with no box. Thats it.

Also, all retail disc's are UPGRADE disc's same as UTD. There is no such thing as a non-upgrade version of leopard because all leopard discs are meant to be installed on Mac hardware which came with a previous version of OS X.

they are the same as leopard retail disks..it just says upgrade and it looks for a mac os before installing

[jaw04005]

All Retail disc's and UTD discs ARE the same. The only difference is that a UTD package is just the retail DVD in a sleeve with no box. Thats it.

Also, all retail disc's are UPGRADE disc's same as UTD. There is no such thing as a non-upgrade version of leopard because all leopard discs are meant to be installed on Mac hardware which came with a previous version of OS X.

I know you're a newbie, but I've participated in the Jaguar and Panther Up-to-Date programs, and that's simply not true. Apple does manufacture specially marked upgrade discs for the Up-to-Date program that require a a current version of Mac OS X installed before they will proceed.

These discs are NOT sold to the general public, and are only available as drop-ins or through the Up-to-Date program.

I'm sitting here looking at them now. They say UPGRADE.

I also have a friend who purchased a Mac mini and he has a Tiger UPGRADE disc. So at least as current as 10.4 Tiger, these discs DO EXIST.

they are the same as leopard retail disks..it just says upgrade and it looks for a mac os before installing

Well, the ones I have, as far as I can remember, won't perform an "Erase and Install" just "Upgrade" and "Archive and Install." I'm not sure about the Tiger upgrade discs.

[psychofreak]

I know your a newbie, but I've participated in the Jaguar and Panther Up-to-Date programs, and that's simply not true. Apple does manufacture specially marked upgrade discs for the Up-to-Date program that require a a current version of Mac OS X installed before they will proceed.

These discs are NOT sold to the general public, and are only available as drop-ins or through the Up-to-Date program.

I'm sitting here looking at them now. They say UPGRADE.

I also have a friend who purchased a Mac mini and he has a Tiger UPGRADE disc. So at least as current as 10.4 Tiger, these discs DO EXIST.
I would like some info on this: I have a Macbook with Tiger on it, and a blank external HD. Do I need to install Tiger on the external before I install Leopard on it?

[jaw04005]

I would like some info on this: I have a Macbook with Tiger on it, and a blank external HD. Do I need to install Tiger on the external before I install Leopard on it?

That's the big question. If the Up-to-Date discs are like the previous releases, you will have to install 10.4 Tiger before you will be able to install 10.5 Leopard if you're using it on a blank drive.

The 10.2 and 10.3 Up-to-Date discs allow:

"Archive and Install" and "Upgrade" only if a previous version (in 10.2's case Puma, in 10.3's case Jaguar) of Mac OS X is already installed on the drive.

The 10.2 and 10.3 Up-to-Date discs will not allow:

"Erase and Install" under any circumstances.

"Archive and Install" or "Upgrade" if a previous version of Mac OS X is NOT installed on the drive. It doesn't matter if it was installed when you booted the UTD disc, then you used Disk Utility to partition or erase your drive. The previous version must be installed before proceeding.

These limitations will impact your reinstallation times.

As for 10.4 Tiger UTD discs, I have not used them. However, I do know that they also require a previous version of Mac OS X (Panther) to be installed before proceeding.

[gnownayr]

Did anyone notice that a fellow UTDer had his copy shipped?

"Your order was shipped on 22.10.2007. Your Delivery Reference Number is *********.
We expect your order to be delivered to your shipping address on or before 24 Oct, 2007

......

MB025Z/A MAC OS X 10.5 UTD FULFILLMENT-INT 1 5.06 OCTOBER 26TH"

Did this happen to anyone else???

[joebells]

Did anyone notice that a fellow UTDer had his copy shipped?

"Your order was shipped on 22.10.2007. Your Delivery Reference Number is *********.
We expect your order to be delivered to your shipping address on or before 24 Oct, 2007

......

MB025Z/A MAC OS X 10.5 UTD FULFILLMENT-INT 1 5.06 OCTOBER 26TH"

Did this happen to anyone else???

Did not happen to me but I noticed that my cancel order button is greyed out now meaning maybe its been shipped essentially

[Bill Gates]

Did not happen to me but I noticed that my cancel order button is greyed out now meaning maybe its been shipped essentially
That doesn't mean that it has been shipped. Unless it says "shipped," it has not been shipped.

[gnownayr]

we can hope it's progress at least!

[dr_lha]

I know you're a newbie, but I've participated in the Jaguar and Panther Up-to-Date programs, and that's simply not true. Apple does manufacture specially marked upgrade discs for the Up-to-Date program that require a a current version of Mac OS X installed before they will proceed.

These discs are NOT sold to the general public, and are only available as drop-ins or through the Up-to-Date program.

I'm sitting here looking at them now. They say UPGRADE.

I also have a friend who purchased a Mac mini and he has a Tiger UPGRADE disc. So at least as current as 10.4 Tiger, these discs DO EXIST.

Yes I can confirm this, I have the Tiger UTD disk and you cannot use it to install onto a blank drive, you need Panther installed. I know this because my machine that had Tiger installed through the UTD disk had a HD crash and I had to install Panther on it first to restore to Tiger. Annoying!

[wakerider017]

That doesn't mean that it has been shipped. Unless it says "shipped," it has not been shipped.

My cancel button is grey too!

Hey I wonder if the UTD's are already shipped?

Apple said that they are shipping our UTD's via USPS and as many of you know USPS has the crappiest tracking system in the world (If you could even call it a tracking system)!

[jaw04005]

Apple said that they are shipping our UTD's via USPS and as many of you know USPS has the crappiest tracking system in the world (If you could even call it a tracking system)!

Haha. That's why they don't call it a tracking system. They call it a "delivery confirmation" system. :)

If FedEx and UPS can do it, I don't understand why USPS can't. I guess it's postage rates.

[Bill Gates]

My cancel button is grey too!

Hey I wonder if the UTD's are already shipped?

Apple said that they are shipping our UTD's via USPS and as many of you know USPS has the crappiest tracking system in the world (If you could even call it a tracking system)!
It would still say shipped on the online order status page. It's grayed because your order has been submitted to the warehouse or is otherwise finalized.

[wakerider017]

It would still say shipped on the online order status page. It's grayed because your order has been submitted to the warehouse or is otherwise finalized.

Well this shipping process has been pretty funky...

Things could be whacky... I have never had cancel greyed out before it was prepared for shipment.

My bet is that they mailed these sons of guns. Check those mailboxes!!!

[ren857]

Does anyone else think that $9.95 is kinda high for snail mail? That's almost USPS Express prices.

Also, if the UTD disc allows you to "archive and install" or "upgrade" and the full retail version allows you to "erase and install","upgrade", or "archive and install", isn't that an advantage to the retail version?

[zepharus]

After chatting with a Store rep on the phone. The guy assured me that my UTD disk would be delivered on Oct. 26. This guy left and took a hell of a long time tracking down the answer. He said that they were well into preparing for shipment and would be at my door on 10-26.

I am still skeptical however as it still says NOT SHIPPED YET. Something isnt right. I think im being misinformed. IF I wasnt so damn OCD about things I wouldnt care but damn....

[dr_lha]

Does anyone else think that $9.95 is kinda high for snail mail? That's almost USPS Express prices.

Also, if the UTD disc allows you to "archive and install" or "upgrade" and the full retail version allows you to "erase and install","upgrade", or "archive and install", isn't that an advantage to the retail version?
How so exactly? The UTD doesn't allow you to do an "Erase and Install", so has 1 less feature than the retail version. That Erase and Install is the only way to install Mac OS X on a blank HD, without it you have to install a previous OS first and then upgrade.

[ren857]

How so exactly? The UTD doesn't allow you to do an "Erase and Install", so has 1 less feature than the retail version. That Erase and Install is the only way to install Mac OS X on a blank HD, without it you have to install a previous OS first and then upgrade.

What I meant to say was that the retail version has an advantage over the UTD version. Sorry for the confusion.

[dr_lha]

What I meant to say was that the retail version has an advantage over the UTD version. Sorry for the confusion.
Sorry, I misread! Yes the retail version is obviously better than the UTD version. Although the end result is the same. ;)

[theman]

How come i talked to multiple people at apple on the phone and through chat and they said the UTD disks are EXACTLY the same as the retail version disks?

Is this another one of those lies like, "ok, i put through a replacement order for your MBP" and then a week later when I call back they said they didn't have a record of the order in their system???

If i get upgrade discs, i am going to call apple and demand a full retail disc because I was promised that. If i knew i was getting upgrade discs, i would have cancelled my order and gotten the student discount retail for $69 at my university.

BTW, my order status is still "Not yet shipped" and it says "Ships by Oct. 26th"

:(

[dr_lha]

How come i talked to multiple people at apple on the phone and through chat and they said the UTD disks are EXACTLY the same as the retail version disks?
Well there's two options: a) Either they don't know what they're talking about or: b) They've made a major change in how things have been done since previous releases.

In the past "Up-to-date" disks have only worked when an OS was already present on the computer.

If i get upgrade discs, i am going to call apple and demand a full retail disc because I was promised that.
Good luck with that.

[jaw04005]

How come i talked to multiple people at apple on the phone and through chat and they said the UTD disks are EXACTLY the same as the retail version disks?

In a sense they are, both the upgrade and retail discs perform full installs of the operating system. It's just the upgrades require Mac OS X already installed.

Apple Store employees are typically misinformed on most pre-release and out of the ordinary product launches. If Apple corporate doesn't specifically state such a limitation, they wouldn't know unless an employee went through the up-to-date process him or herself.

In reality, we are getting a $129 operating system for $9.95 that Apple didn't have to offer us. Whether it has install limitations or not, it's still the full version of the operating system—and we should be happy Apple offers such a program.

It's frustrating (and unnecessary IMO), but in all likelihood we are not going to be reinstalling too many times (maybe a few times a year). Therefore, this issue is somewhat mute, and I personally will be glad to reinstall 10.4 Tiger to save $110.

By the way, you can use Carbon Copy Cloner or Net Restore from Bombich to make a full backup copy of the clean Leopard install, and just use it for restoring. That's what I plan on doing.

[dr_lha]

It's frustrating (and unnecessary IMO), but in all likelihood we are not going to be reinstalling too many times (maybe a few times a year).
Why on Earth would you need to be reinstalling your OS a few times a year? The only time I've ever reinstalled a version of Mac OS X on a computer is when I've encountered a physical hard drive failure.

[Queso]

Mine still showing "Not yet shipped" :(

Although as with others the cancel button is now gone (using Firefox to view page) :)

As for the having to install Tiger first thing, I'll still be using SuperDuper! (once it works) to keep a full bootable copy of my hard disk in case of failure, so that's not going to be any issue whatsoever.

[jaw04005]

Why on Earth would you need to be reinstalling your OS a few times a year? The only time I've ever reinstalled a version of Mac OS X on a computer is when I've encountered a physical hard drive failure.

In general, this is not much of a problem for home users. But if you do a lot of video editing, your drive will become fragmented.

In my case, Adobe's CS3 updates tend to brick my CS3 installation. So, instead of fishing through my entire hard drive looking for every single Adobe file, it's easier to reinstall. Adobe in their infinite wisdom decided their poorly written third-party installer should propagate my hard drive with multiple resource and system files instead of keeping everything inside the application and library folders.

[benjamintm]

Why on Earth would you need to be reinstalling your OS a few times a year? The only time I've ever reinstalled a version of Mac OS X on a computer is when I've encountered a physical hard drive failure.

Basically because all OSs build up cruft over time, which slows the system down. That time is dependent on how you use your computer. I have a tendency to install and uninstall applications on a regular basis, trying out new software. Most of these leave bits and pieces of themselves behind. As a result my systems (Windows, Linux, and OS X) tend to slow down after about 6 months. My grandmother, on the other hand, wouldn't install a new app if her life depended on it. As a result, she would almost never need a re-install.

Ben

[dr_lha]

Basically because all OSs build up cruft over time, which slows the system down. That time is dependent on how you use your computer. I have a tendency to install and uninstall applications on a regular basis, trying out new software. Most of these leave bits and pieces of themselves behind. As a result my systems (Windows, Linux, and OS X) tend to slow down after about 6 months. My grandmother, on the other hand, wouldn't install a new app if her life depended on it. As a result, she would almost never need a re-install.
This is an issue on Windows, definitely, because programs tend to add themselves liberally to the "startup" list (Quicktime for example), but not on Mac OS X or linux that I've ever noticed.

I'm sorry to say that your computer "slowing down" after 6 months is probably not real. I'd put it in the same category as people who think Safari seems "snappier" after every OS upgrade.

[dr_lha]

In general, this is not much of a problem for home users. But if you do a lot of video editing, your drive will become fragmented.

In my case, Adobe's CS3 updates tend to brick my CS3 installation. So, instead of fishing through my entire hard drive looking for every single Adobe file, it's easier to reinstall. Adobe in their infinite wisdom decided their poorly written third-party installer should propagate my hard drive with multiple resource and system files instead of keeping everything inside the application and library folders.
OK, now this is a better reason I guess. Fragmentation of HD is real, even though Macs are supposed to be immune to it, they clearly are not.

I don't use Adobe software as a rule, so I'm immune to their particular form of crappiness.

[MacAngel40]

Hi, just wondering how many UTD orders have been actually charged for it yet. I ordered my one of my UTD copies on the 20th, Apple charged me for it on the 22nd. I am on the East coast. My status still says not yet shipped, but the cancel button (actually ALL except change email addy!!) have been greyed out since Monday afternoon, the 22nd. Possible that they ARE sending them out this week....

Have others been actually charged yet?

[gnownayr]

Hi, just wondering how many UTD orders have been actually charged for it yet. I ordered my one of my UTD copies on the 20th, Apple charged me for it on the 22nd. I am on the East coast. My status still says not yet shipped, but the cancel button (actually ALL except change email addy!!) have been greyed out since Monday afternoon, the 22nd. Possible that they ARE sending them out this week....

Have others been actually charged yet?

i used an apple giftcard and the amount on it reflected the original value - the price minutes after i sent in the order

[dr_lha]

Have others been actually charged yet?
No charge has showed up on the AmEx website as yet, but sometimes they're a few days behind showing charges.

[downingp]

Just got off the phone with an apple rep and they said all UTD orders are being SHIPPED on the 26th and not DELIVERED. They are being shipped regular USPS as well. He said we shouldn't count on Leopard until the following week.:confused:

[dr_lha]

Just got off the phone with an apple rep and they said all UTD orders are being SHIPPED on the 26th and not DELIVERED. They are being shipped regular USPS as well. He said we shouldn't count on Leopard until the following week.:confused:
Yeah, this is what happened with the Tiger UTD disks.

[Queso]

Just got off the phone with an apple rep and they said all UTD orders are being SHIPPED on the 26th and not DELIVERED. They are being shipped regular USPS as well. He said we shouldn't count on Leopard until the following week.:confused:
Ah well. So we miss out on the first weekend, but still get it for less than 10% of what everyone else is paying. I'm okay with that.

Besides, there's still Gutsy to play with :)

[jaw04005]

Just got off the phone with an apple rep and they said all UTD orders are being SHIPPED on the 26th and not DELIVERED. They are being shipped regular USPS as well. He said we shouldn't count on Leopard until the following week.:confused:

Wow. You might be only the person in this thread that got an informed Apple Store Rep.

Yup. If they ship it Friday, we are all probably looking at a Wednesday delivery date depending upon location.

[MacAngel40]

Just got off the phone with an apple rep and they said all UTD orders are being SHIPPED on the 26th and not DELIVERED. They are being shipped regular USPS as well. He said we shouldn't count on Leopard until the following week.:confused:

Thanks for the update!
I too however am ok with waiting until next week to get it since it barely cost anything! I have TWO new mac's purchased this month that qualify for utd, so I consider myself lucky either way !!! (one was purchased on Oct.1st - delivered Oct.5th, so since it was the PURCHASE date....I barely made it with that one!! :-)
So like I said, I am happy and feel lucky either way!

[jayhawk11]

Wow....so four apple customer service reps later:


I've gotten the same answer four different times I've called. The Up-To-Date discs are a FULL RETAIL COPY (I know, I know...I'll believe that when I see it, too :p ) and we should have them in our hands on the 26th.


I don't think anyone there knows anything more than we do haha. But I think we have just as many "Ships on the 26th" answers as we do "Delivers on the 26th"


So who knows. Guess we'll find out on Friday. Or next week. Or....

[Queso]

Yup. If they ship it Friday, we are all probably looking at a Wednesday delivery date depending upon location.
If they ship on Friday here in the UK we should receive on Monday, providing of course they don't come all the way from China :rolleyes:

[Djmx]

I AM SOO FREAKIN PISSED... B/C I GOT MINE FROM THE UP-TO -DATE program and i just called apple and this rude guy said i'll get next week. he said no shippments has been made out to anyone... THIS IS UNFAIR... just cuz i used the up to date i have to suffer and wait another WEEK. I AM SOO PISSED @ :apple: SHAME ON YOU!

[ncshawng]

I'd believe the UTD with a Deleivered by status if someone could paste one.

I have both types of orders (full pre-order and a UTD), and here's what they say:

MAC OS X 10.5 RETAIL-INT
Ships by: DELIVERS ON OCTOBER 26TH

MAC OS X 10.5 UTD FULFILLMENT-INT
Ships by: OCTOBER 26TH

If I were Apple, this is exactly as I would do it. It doesn't make sense from a cost perspective to be sending out $9.95 UTD's by overnight priority shipping.

[jaw04005]

You are chatting with XXXXX, an Apple Expert
Hi, my name is XXXXX Welcome to Apple!
Apple Store Rep: Good afternoon
You: Hi XXXXX.
Apple Store Rep: How may I help you today?
You: I qualified for the Leopard Up-to-Date program, and I'm wondering if (like the Tiger Up-to-Date disc), you won't be able to install Leopard on an erased hard drive using the disc?
You: The Tiger Up-to-Date disc required I have Panther installed first before it would let me install Tiger.
Apple Store Rep: Correct.
You: So when I get my Leopard Up-to-Date disc, I will need Tiger installed first?
Apple Store Rep: Correct.
You: And are those discs shipping via FedEx or United States Postal Service?
You: The Up-to-Date discs.
Apple Store Rep: Not sure of the shipping method.
You: OK. Do you know when they will ship out?
Apple Store Rep: They ship out the 26th.
You: Thank you so much. You have a great day.
Apple Store Rep: You're welcome.
Apple Store Rep: Thank you for visiting the Apple Store. *We appreciate your business.
Thank you for contacting the Apple Store. If you require further assistance, please call 1-800-MY-APPLE.

Update: I removed the rep's name, just because I don't want her to get in trouble if she's wrong. ;)

[Djmx]

lol.. I AM REALLY PISSED. THIS IS NOT FAIR... AT ALL! i'm gonna chat with someone bout the same thing let's see wut they say. Stand By..

[jaw04005]

I AM SOO FREAKIN PISSED... B/C I GOT MINE FROM THE UP-TO -DATE program and i just called apple and this rude guy said i'll get next week. he said no shippments has been made out to anyone... THIS IS UNFAIR... just cuz i used the up to date i have to suffer and wait another WEEK. I AM SOO PISSED @ :apple: SHAME ON YOU!

Ummm. You can still purchase the $129 version and receive it on Friday. You have until midnight. :D

HA.. THIS MAKES ME WANNA JUST BURN A COPY from my friends.. and forget buying iit from apple. Once again apple pissed more of it's customers.. cuz of this.

Now, now. This is how the Up-to-Date programs have always worked. Apple didn't have to let us buy Leopard for $9.95.

[Djmx]

HA.. THIS MAKES ME WANNA JUST BURN A COPY from my friends.. and forget buying iit from apple. Once again apple pissed more of it's customers.. cuz of this.

[steve5424]

I don't mind not getting it till next week. After all I am only paying £5.95 for it

[Djmx]

I don't mind not getting it till next week. After all I am only paying £5.95 for it

But y can't they treat everyone the same... and keep everyone happy ? just cuz we are paying 9.95 we have to suffer another week cuz of it?

[Djmx]

APPLE CHAT REP ONLINE:

Good afternoon

Rosalina: How may I help you today?

You: i have a question. I ordered leopard thru the UP TO DATE program.. and it seems ppl who order the 129 r getting theirs by OCT 26th but the UTD u have wait a week MORE..? IS THIS CORRECT?

Rosalina: I am not aware of those dates.

Rosalina: Did you check the link for that information ....

Rosalina: http://www.apple.com/macosx/uptodate/

You: well please find out.

Rosalina: May I help with any other product or order questions before you proceed?

You: no i want to know about this.

You: as i am very upset

Rosalina: All of the information is dispalyed for your review on that link.

You: Also is the UTD Leopard the same as the FULL VERSION ? $129

Rosalina: Yes of course it is the same there is no other version......

You: i heard it's missing 1 feature

Rosalina: Checking on the dates for you.....

You: Earse and install full version.

You: k thank you.

Rosalina: The time frame is the same.

Rosalina: May I help with any other product or order questions before you proceed?

You: no thats it thanks.

Rosalina: You're welcome.

Rosalina: Thank you for visiting the Apple Store. We appreciate your business.

Update: She doesn't seem to know a lot bout anything.. =\

[jaw04005]

But y can't they treat everyone the same... and keep everyone happy ? just cuz we are paying 9.95 we have to suffer another week cuz of it?

I would imagine it has more to do with the high shipping costs of FedEx Priority Overnight, and the fact they want to send out upgrade discs instead of retail discs. For $9.95, I wouldn't guarantee launch date delivery to my customers either.

[ncshawng]

But y can't they treat everyone the same... and keep everyone happy ? just cuz we are paying 9.95 we have to suffer another week cuz of it?

For $9.95, what do you expect? The costs of shipping overnight, plus handling by Apple and media costs, etc would exceed $9.95 if they were shipping this priority overnight.

Like it or not, Apple is still a business, and deserves the right to keep costs down whenever possible. Truthfully, you would not suffer irrepairable harm if you get it by October 30th.

[Djmx]

I would imagine it has more to do with the high shipping costs of FedEx Priority Overnight, and the fact they want to send out upgrade discs instead of retail discs. For $9.95, I wouldn't guarantee launch date delivery to my customers either.

I'd Choose OVERNIGHT. but there was no option.. NOTHING. ugh. USPS priority is 9.95.. guess we have no other choice...just gonna use my friends copy this weekend NO BIGGIE ;)

[Queso]

I'd Choose OVERNIGHT. but there was no option.. NOTHING. ugh. USPS priority is 9.95.. guess we have no other choice...just gonna use my friends copy this weekend NO BIGGIE ;)
If you want to do that go ahead. You'll own a Leopard license at that point.

But please, give my eyes a rest and quit with the CAPITALS and abbrvtns. You're not happy, we get that already.

[jayhawk11]

Here is my chat with an Apple Expert:


"You are chatting with XXXXX, an Apple Expert

Hi, my name is XXXXX. Welcome to Apple!

Hello XXXXXX

Hi how can I assist you?

I have a question about the Leopard Up To Date Program

I am happy to assist

Okay thanks...I qualified for the Up To Date Program. My question is about the actual disc I will be recieving. When Tiger came out, the UTD discs required that I have Panther installed before they would install Tiger.
Are the UTD discs for Leopard going to require that I have Tiger installed on my Mac?

If you are using the Up To Date program, yes

Okay, so just to clarify....the disc I paid $9.95 for is NOT a full retail copy (e.g. it won't do a clean install of Leopard on an unformatted hard drive?)

No, it will install Leopard on the machine that has tiger on it. the one that qualified for the UTD pricing"



He couldn't answer the shipping question, but he referred me to an Apple Customer Support Rep on the phone who seemed to know what the heck she was talking about. She told me that my UTD order will be delivered on October 26th. I asked her the question three times again, just to make sure...I even used the prices to make sure there was no confusion whatsoever. But she said that my order would be delivered on October 26th.

So yet another answer....this is kind of fun. I think I'm going to turn this into a game with my friends and chart the answers :p

[mm1250]

I hope Apple decides to ship the Up-to-date CDs for the 26th.

I'd hate to have to wait a whole week.

[Djmx]

I hope Apple decides to ship the Up-to-date CDs for the 26th.

I'd hate to have to wait a whole week.


JOIN the FREAKNIG club! :mad:

[psychofreak]

JOIN the FREAKNIG club! :mad:

Its dreadful...at least we get Leopard cheap-o :)

[Eric Lewis]

how do u get this chat? please tell me!

[Djmx]

how do u get this chat? please tell me!

Click Apple STore ---> Help ---> CHAT NOW

[Djmx]

Just got off the phone with Apple Store Rep. they gave me this new site.. to check ur status.. mine is saying no record found. Can someone try this? Choose UP TO DATE MAC OS X. and enter ur info.. let me know! SOMEONE!!

http://www.apple.com/uptodate/inquiry

[BrtAbd]

:apple: Um, I ordered mine from Amazon does anybody know if im likely to get it on Friday? How has Amazon been in the past with OSX? :( :apple:

[bld44]

Just got off the phone with Apple Store Rep. they gave me this new site.. to check ur status.. mine is saying no record found. Can someone try this? Choose UP TO DATE MAC OS X. and enter ur info.. let me know! SOMEONE!!

http://www.apple.com/uptodate/inquiry

"No record found"

[MacAngel40]

:apple: Um, I ordered mine from Amazon does anybody know if im likely to get it on Friday? How has Amazon been in the past with OSX? :( :apple:

The people here have ordered through the UTD program not retail, there is another thread just like this one for folks who bought retail. You can only get the UTD discs directly from Apple, not Amazon. I would have to say that ordering directly from Apple would get you the fastest delivery...but you might want to ask someone who ordered from Amazon with Tiger and remembers/ I ordered Tiger through Apple so I don't know unfortunately.
Here is the link to the other thread! I'm sure they can help! :-)

[dacreativeguy]

It's amazing that Apple doesn't standardize it's support scripts. Every call costs them money, so after a few of you call and get different answers, more call and get more different answers. You'd think they'd figure this out to reduce the number of calls for the exact same question.

When iLife 08 came out, I called Apple because I was just outside of the UTD window. The first guy I spoke to said no, the second guy bargained with me.. first offering me a backpack?!?, then 10% off, then 50% off. When I asked for a supervisor, he came on and said he'd send me the disc for free.. no $9.95.
My friend did the same and went through the same negotiations until getting it for free from the supervisor. We're talking 2 20 minutes calls that both resulted in Apple spending money. I can't believe that that is an efficient business strategy.

[MacAngel40]

oops! Forgot to paste the link for you!
Sorry!

http://forums.macrumors.com/showthread.php?t=373203

[gnownayr]

also "no record found"

i also checked it for my ilife upgrade that i received about a month ago and there was no record found...so i don't know how useful it is

for what it's worth, i got this additional confirmation about UTD orders:

"The expected turnaround [of transit time] is 3-7 business days after shipment. The expected turnaround [of shipment] is within 24 hours of receipt of the order upon availability, which will be the 26th."

and USPS is "the expected carrier."

[MacAngel40]

Just got off the phone with Apple Store Rep. they gave me this new site.. to check ur status.. mine is saying no record found. Can someone try this? Choose UP TO DATE MAC OS X. and enter ur info.. let me know! SOMEONE!!

http://www.apple.com/uptodate/inquiry

This site says it is for mail and fax orders....it doesn't mention web orders....perhaps that is why?
Just guessing.

[Djmx]

for the 2nd time... after talking on the fone for half n hr n be transfered everywhere... the final word is ALL UP TO DATES will be DELIEVERED BY OCT 26th. i asked 4 times ARE YOU SURE? so there. :rolleyes:

[Eric Lewis]

Click Apple STore ---> Help ---> CHAT NOW

its not there? whereabouts is it? i cant find it?

[gnownayr]

for the 2nd time... after talking on the fone for half n hr n be transfered everywhere... the final word is ALL UP TO DATES will be DELIEVERED BY OCT 26th. i asked 4 times ARE YOU SURE? so there. :rolleyes:


i mean that is great news if true! for some reason they seem not to know what is going on. the reports seem to be 50/50 in terms of what they're saying the delivery date is. obviously i hope that you are correct...i guess we just have to wait and see though.

[MacAngel40]

its not there? whereabouts is it? i cant find it?

Eric, go to th Apple store, click on ANY computer system, then click select, (where you customize) look up in the bar above the text, it has a grey ichat bubble that says "chat now" (it takes a second to load), just do it that way.

[jayhawk11]

its not there? whereabouts is it? i cant find it?


Go to apple.com
Click Store at the top of the page
Click Shop Mac on the left side of the page (the chat link only shows up on certain pages, Mac being one of them)
In the big navy blue box in the top left (under the silver Apple logo) you will see "Apple Store" and 1-800-MY-APPLE


The chat link will show up right next to the the 1-800-MY-APPLE. It loads a couple seconds after the rest of the page, so just wait for a little bit and it will pop up.

Hope that helps.

[Djmx]

i mean that is great news if true! for some reason they seem not to know what is going on. the reports seem to be 50/50 in terms of what they're saying the delivery date is. obviously i hope that you are correct...i guess we just have to wait and see though.

I agree with you... it is 50/50... it's the waiting game again.....:cool:

[saxey]

Just called the Apple Store again....he said it would be shipping out on 10/26, and after a long wait (finding the answer from a supervisor or something) he said that we would recieve it at the first part of next week, so Monday to Wednesday.

Not a bad wait, but im contemplating whether to borrow a friends copy on the weekend.

Damn me and my stupid needs of having things the moment it comes out

[gnownayr]

One more update guys...
I just called apple again.
Spoke to a very nice and understanding representative named Brandon. He didn't know the answer but he was more than happy to talk to his manager. His manager said that UTD Leopard should be delivered via FedEx on Friday. I was somewhat skeptical of this information, but get this:
Brandon said that on his computer, my order came up as "Prepared for Shipment," even though for me it still says "Not yet shipped." !!!

In response to saxey's post, it's pretty amazing the conflicting information we're getting from these managers!

[Eric Lewis]

Go to apple.com
Click Store at the top of the page
Click Shop Mac on the left side of the page (the chat link only shows up on certain pages, Mac being one of them)
In the big navy blue box in the top left (under the silver Apple logo) you will see "Apple Store" and 1-800-MY-APPLE


The chat link will show up right next to the the 1-800-MY-APPLE. It loads a couple seconds after the rest of the page, so just wait for a little bit and it will pop up.

Hope that helps.

maybe apple knows that my IP adress is Canadian..im in London Ontario

and it never ever shows up..i wait and wait..LOL

[saxey]

One more update guys...
I just called apple again.
Spoke to a very nice and understanding representative named Brandon. He didn't know the answer but he was more than happy to talk to his manager. His manager said that UTD Leopard should be delivered via FedEx on Friday. I was somewhat skeptical of this information, but get this:
Brandon said that on his computer, my order came up as "Prepared for Shipment," even though for me it still says "Not yet shipped." !!!

In response to saxey's post, it's pretty amazing the conflicting information we're getting from these managers!


I know....i actually find it pretty comical that people hear different things...I originally figured that we should be getting them on Friday, just because we cant cancel our orders....Mine is greyed out, and the first guy i spoke to..also very nice (same guy maybe...haha) said that since its greyed out, it means that it is prepard for shipping


He also said i would be recieving a tracking # sometime today or tomorrow (he said that UPS ( or USPS...i dunno...im canadian) is a little slow on things

Ohh well...time to play the waiting game

[Eric Lewis]

us canadians prob have to wait until the iPhone comes here for leopard wich will never happen..thats why i love my unlocked one!

[MacAngel40]

maybe apple knows that my IP adress is Canadian..im in London Ontario

and it never ever shows up..i wait and wait..LOL

Eric, are you going through the canadastore or the US store? It does not come up for me when I use the Canada store either!

[Eric Lewis]

Eric, are you going through the canadastore or the US store? It does not come up for me when I use the Canada store either!

no

for sure apple.com! US STORE

[MacAngel40]

no

for sure apple.com! US STORE

Just for kicks (because now you have me curious too!!) try using this link (remember blue box top left)

http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=browse&mco=CFD1FB8F&node=home/shop_mac

[Eric Lewis]

Just for kicks (because now you have me curious too!!) try using this link (remember blue box top left)

http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=browse&mco=CFD1FB8F&node=home/shop_mac

no i waited like 3 minutes from that same place..and it never shows up?> it must know im Canadian and apple hates Canadian

but back to UTD

mine says "ships by 26th

[MacAngel40]

mine too.....

[tinydancer]

FWIW...
I just spoke with an apple rep, before even checking the forums here (not that that really matters), but this guy told me that UTD orders will be received on the 26th . I made him repeat himself after distinguishing between UTD and regular orders, and he still confirmed that UTD orders will be received on the 26th. I'm not saying that he is correct, all I'm saying is that he said that we UTDers will be in receipt of Leopard on the 26th. We'll see.

[Eric Lewis]

FWIW...
I just spoke with an apple rep, before even checking the forums here (not that that really matters), but this guy told me that UTD orders will be received on the 26th . I made him repeat himself after distinguishing between UTD and regular orders, and he still confirmed that UTD orders will be received on the 26th. I'm not saying that he is correct, all I'm saying is that he said that we UTDers will be in receipt of Leopard on the 26th. We'll see.

did you request a supervisor>?

[bb10lue]

Mines is still not yet shipped:(

[blaklaybul]

You are chatting with Randal, an Apple Expert

Hi, my name is Randal. Welcome to Apple!

hey randal my name is Mike

How may I help you today?

i have a question regarding leopard's up to date program

I'm happy to assist with that.

2 questions actually.
first, is it the same as if i bought the 129$ retail copy?

Yes, it is the same version.

will i get the box and manuals and all?

Yes, everything you needed would be included.

awesome...also when i preordered the up to date copy it said all preorders will be delivered on the 26th....but on the order status of my copy it says that it still has not yet shipped........Will i recieve it on the 26th?

Yes, if you have ordered it already you will receive it on the 26th.

thanks...do you have any higher access to my order to see if it has shipped yet?

No, we do not have access to that over chat. The most up to date info can be found at www.apple.com/orderstatus

thanks for all your help Randal...1 day, 20 hours, 57 minutes, and 30 seconds!!!

You're welcome.
Thank you for visiting the Apple Store. We appreciate your business.

[Eric Lewis]

You are chatting with Randal, an Apple Expert

Hi, my name is Randal. Welcome to Apple!

hey randal my name is Mike

How may I help you today?

i have a question regarding leopard's up to date program

I'm happy to assist with that.

2 questions actually.
first, is it the same as if i bought the 129$ retail copy?

Yes, it is the same version.

will i get the box and manuals and all?

Yes, everything you needed would be included.

awesome...also when i preordered the up to date copy it said all preorders will be delivered on the 26th....but on the order status of my copy it says that it still has not yet shipped........Will i recieve it on the 26th?

Yes, if you have ordered it already you will receive it on the 26th.

thanks...do you have any higher access to my order to see if it has shipped yet?

No, we do not have access to that over chat. The most up to date info can be found at www.apple.com/orderstatus

thanks for all your help Randal...1 day, 20 hours, 57 minutes, and 30 seconds!!!

You're welcome.
Thank you for visiting the Apple Store. We appreciate your business.


so not fair..my ip adress wont let me chat..its apples crap

is there a proxi that will let me chat?>


OR CAN SOMEONE SEND ME A DIRECT LINK TO THE OPEN A NEW CHAT

SO I CLICK IT ON HERE AND IT AUTOMATICALLY LOADS THE CHAT? thanks

[gnownayr]

i tried to copy the link but for some reason when i right click and copy it, it doesn't open up the same page as when i simply click on it...sorry!

[Eric Lewis]

i tried to copy the link but for some reason when i right click and copy it, it doesn't open up the same page as when i simply click on it...sorry!

k

what proxi would work?

[wakerider017]

no i waited like 3 minutes from that same place..and it never shows up?> it must know im Canadian and apple hates Canadian

but back to UTD

mine says "ships by 26th

Won't work with Safari for some odd reason.

Try FirerFox..

[Eric Lewis]

Won't work with Safari for some odd reason.

Try FirerFox..
im in firefox

it must be my IP adress and apple or something

[MacAngel40]

Won't work with Safari for some odd reason.

Try FirerFox..

I used Safari.....it works for me.

[wakerider017]

im in firefox

it must be my IP adress and apple or something

Go on AIM and I will ask the agent what you want.

[jayhawk11]

You are chatting with XXXXX X., an Apple Expert

Hi, my name is XXXXX X. Welcome to Apple!

Hello XXXXX

How may I help you today?

I have a question about the Up to Date program for Mac OS X 10.5 Leopard

I'm happy to assist with that.

Okay. The Up to Date page was a little confusing to me, so I am looking for a straight answer. Is the UTD disc the exact same thing I would get as if I ordered the $129 Single User Version?
Or is it an "Upgrade" Disc. That is, I have to have Tiger installed already in order for it to run?

That would be correct.
It is just being offered at 9.95 for customers who may have bought a Mac on or after 10/1/07

Okay. So just to clarify, the $9.95 Up To Date disc is the exact same thing as the $129 Single User version. Down to the Manuals, Box, and functionality of the Install DVD?

That is correct.

Thank you XXXXX. Have a great day

You're welcome.
Thank you for visiting the Apple Store. We appreciate your business.

_____________________________________________________

So yeah....it looks like we're getting a lot of answers that say we'll be getting a full retail copy of Leopard. Let's hope thats true :)

[Eric Lewis]

You are chatting with XXXXX X., an Apple Expert

Hi, my name is XXXXX X. Welcome to Apple!

Hello XXXXX

How may I help you today?

I have a question about the Up to Date program for Mac OS X 10.5 Leopard

I'm happy to assist with that.

Okay. The Up to Date page was a little confusing to me, so I am looking for a straight answer. Is the UTD disc the exact same thing I would get as if I ordered the $129 Single User Version?
Or is it an "Upgrade" Disc. That is, I have to have Tiger installed already in order for it to run?

That would be correct.
It is just being offered at 9.95 for customers who may have bought a Mac on or after 10/1/07

Okay. So just to clarify, the $9.95 Up To Date disc is the exact same thing as the $129 Single User version. Down to the Manuals, Box, and functionality of the Install DVD?

That is correct.

Thank you XXXXX. Have a great day

You're welcome.
Thank you for visiting the Apple Store. We appreciate your business.

_____________________________________________________

So yeah....it looks like we're getting a lot of answers that say we'll be getting a full retail copy of Leopard. Let's hope thats true :)

ask about the delievery date

[Djmx]

okay.. can someone else chat bout the shipping.. cuz the term says it will be SHIPPED on oct via usps... so why would apple lie on the website n term... and all these ppl saying different things.. making no sense...:(

[gnownayr]

i just called AGAIN and again got a different answer. this guy said that UTD is guaranteed to ship BY the 26th, so it may be today or tomorrow or friday, but that since it is through us mail it will take 3-7 business days once it is shipped. anyone else try calling recently?

[wakerider017]

The online chat people don't know jack...


* You are chatting with Lori A, an Apple Expert

*

Hi, my name is Lori A. Welcome to Apple!
*

Lori A: Hello
*

You: Hi I just ordered the "Up to Date" version of leopard and I was wondering if there was any difference from the full $129 retail version?
*

Lori A: No difference.
*

You: Great! One more question...
*

You: I saw on your site that the regular version of leopard was supposed to be delivered on the 26th of October... Will the "Up to Date" version also be DELIVERD on the 26th? Or will it come later?
*

Lori A: You can log into My Account to find out when you will receive that.
*

Lori A: You will also receive an email with that information.
*

You: Right now, it does not say anything about delivery (I have ordered from Apple before and it usually says when it will be delivered). All it says it that "Ships by: OCTOBER 26TH"
*

Lori A: It should update as that status changes.
*

Lori A: You can also call customer service if you have more questions.
*

Lori A: The number for Customer Service and Sales Support is 800-676-2775.
*

You: Okay Thanks!
*

Lori A: Thank you for visiting the Apple Store. We appreciate your business.

[MacAngel40]

This is my opinion, I was a Human Resource Manager for a major retail co. for 15 years....so take it for what it's worth.
I am not so sure there is going to be a "straight answer" (lack of a better way to put it) until Friday, and that's probably by design. The powers that be are absolutely going to get out all of the retail boxes FIRST, and then if possible get the UTD ones out....in that order. It only makes sense from a business standpoint. I DO believe that the UTD will be shipped out as soon as humanly possible AFTER they see to it that all the retail folks discs are en route. The cut off for the retail boxes is midnight tonight, and all retail versions have been promised delivery by the 26th, after that is fullfilled I suspect the CSR (and WE!) will know a lot more.
As I said, just my humble opinion.

[Djmx]

Another one...

-----------

They dont know *****!


*

Hi, my name is Brandon. Welcome to Apple!
*

Brandon: How may I help you today?
*

You: hi there
*

You: i have a question
*

Brandon: OK!
*

You: i got the UP TO DATE program LEOPARD..
*

You: and i been hearing various of different things...
*

You: bout the shipping
*

Brandon: OK.
*

You: does the UTD program get DELIVERED on 26th like the rest of the PRe-orders
*

You: that was ordered 129
*

Brandon: It would ship out the 26th.
*

You: it will not be delivered on 26th
*

You: i talked to apple rep they said i will be receving it on oct 26th.
*

Brandon: You will receive an email with further information on when your copy of Leopard will arrive.
*

You: and i called the UP TO DATE program hotline.
*

You: or customer service
*

You: can you please find out?
*

Brandon: If you would like further information on this, you can contact our customer service department at 800-676-2775.
*

You: so u have no idea then?
*

Brandon: From the information I have, it will ship out on the 26th as I stated. If you would like further detailed information, you will receive an email as well as you can contact our customer service department.
*

You: k

[dr_lha]

People, people! Unless Apple have made a major change in policy since Tiger, the UTD disk will be:

a) Shipped USPS and not turn up on the release day
b) Shipped as a DVD only, with a few pieces of paper, with no box.
c) Be an upgrade DVD, not a full stand alone version.

Personally I don't believe anything these phone/internet support guys are saying, but I'm sure we'll find out soon enough. I certainly would love my points a-c to not be true!

[Djmx]

People, people! Unless Apple have made a major change in policy since Tiger, the UTD disk will be:

a) Shipped USPS and not turn up on the release day
b) Shipped as a DVD only, with a few pieces of paper, with no box.
c) Be an upgrade DVD, not a full stand alone version.

Personally I don't believe anything these phone/internet support guys are saying, but I'm sure we'll find out soon enough. I certainly would love my points a-c to not be true!

If that's the case i'll burn the full copy from my friends. the 9.95 = Crap then.. if u can install the full OS without having Tiger... or pervious OS..

[dr_lha]

If that's the case i'll burn the full copy from my friends. the 9.95 = Crap then.. if u can install the full OS without having Tiger... or pervious OS..
The 9.95 DVD allows you to upgrade your recently purchased Tiger machine to Leopard. What more do you want? I fail to see how its "crap".

[mm1250]

The 9.95 DVD allows you to upgrade your recently purchased Tiger machine to Leopard. What more do you want? I fail to see how its "crap".

well, for one, if you ever need to restore, you first have to install tiger, than you have to upgrade to the Lepoard. So its not very intuitive. Most advanced users like not have have stacked OSes on their system. Giving it a bloated feeling.

If you looked at other poll threads you will see that more than 50% of the users like to do fresh OS installs vs. upgrades, which tend to make the system slower due to left over files from the old OS version.

[Djmx]

and yes.. that does suck if u ever wanna reinstal u gotta reinstal Tiger THAN upgrade cd a PAIN in the ***


talked to anther one..pretty intresting one 2... lol

----------
*

Hi, my name is Carnice C. Welcome to Apple!
*

Carnice C: Good evening
*

Carnice C: How may I help you today?
*

You: i got the UP TO DATE program LEOPARD..nd i been hearing various of different things... bout the shippin does the UTD program get DELIVERED on 26th like the rest of the pre-order Leopards that cost 129 ?
*

Carnice C: Not sure, you would need to check the verify/edit page of checkout.
*

You: is there any of finding out?
*

You: please? i need to know
*

You: it's really unfiar if the UTD gets shipped on Oct 26th and everyone elses get theres on 26th NOT FAIR AT ALL
*

Carnice C: How so? Are you not getting the software free(save the cost of the CD)?
*

Carnice C: And again, you can check via the order status page if you have already ordered or the verify/edit page if you have not ordered.
*

You: doesn't matter, the fact is that i get it 1 week later just cuz i got it for FREE... that makes no sense.
*

You: i talked 2 difference surpvisors they both gave me 2 different answers... not everyone knows anything seems like.
*

Carnice C: Just another minute...
*

Carnice C: They are not the same disc, you do know that, correct?
*

You: ok
*

You: they told me they are exactly the same DISC
*

Carnice C: You need to have Tiger installed to use the up-to-date disc.
*

You: that's not wut the other reps/supervisor said
*

You: all of u giving people different answers it's very frustrating
*

Carnice C: Then go by what they said.
*

You: then y r u givng different answer?
*

Carnice C: I can only say what I was told
*

You: so it's not a FULL CD then.
*

Carnice C: It is a full CD, but it checks for Tiger.
*

You: and if tiger not installed it will not install the OS
*

Carnice C: Correct.
*

Carnice C: Have you ordered your C Dyet?
*

Carnice C: CD yet?
*

You: YES
*

You: on oct 16th
*

You: paid 9.95
*

You: and was told it was the EXACT AS THE 129 ver,
*

Carnice C: Ok, and your order status page shows a delivery of what?
*

You: not yet shipped
*

Carnice C: So you do not have an estimated arrival date?
*

You: not
*

You: no* says Ships by: oct 26th
*

Carnice C: I am really sorry for keeping you waiting, I'll be just another moment.
*

You: ok
*

Carnice C: Ok, so if it says ships by that is the latest it will ship, it may ship tomorrow.
*

Carnice C: IT is not definite.
*

You: okay. and it's a UPGRADE CD not FULL ..
*

Carnice C: It is a full disc, but it checks for Tiger.
*

You: does it give me the option to Earse and Install the Full OS..
*

You: easre tiger and install LEOPARD?
*

Carnice C: It should, that is what I am hoping for.
*

Carnice C: I too am anxiously waiting for my dics.
*

You: I C. so it might ship tomorrow then... since i am in cali..
*

Carnice C: disc*
*

You: did u order UTD?
*

You: or FULL ?
*

Carnice C: I ordered UTD
*

You: ah so we are on the same page here... lol
*

Carnice C: And yes it may ship tomorrow, but as I am not connected to the shipping or ordering systems I cannot give you a definite date.
*

You: alright
*

Carnice C: Yes we are.
*

You: lol
*

You: =) heh.. i hope it ships tomorrow otherwise it'll be really unfair!!! others recivce theirs and we wait another week
*

Carnice C: I don't mind waiting, I figure it the price for free, but then again I am not confrontational.
*

You: lol alright i'm very impatient as u can tell... so i can't wait
*

Carnice C: My curse.
*

Carnice C: Understandable.
*

You: lol
*

You: k thanks i'll keep checcking tomorrow.. hopefully it'll ship i'll try to contact u again tomorrow...
*

Carnice C: You're welcome.
*

Carnice C: Is there anything else I can assist you with today?
*

You: nope that's it for now. thanks!
*

Carnice C: You're welcome.
*

Carnice C: Thank you for visiting the Apple Store. We appreciate your business.
*

Thank you for contacting the Apple Store. If you require further assistance, please call 1-800-MY-APPLE.

[dr_lha]

well, for one, if you ever need to restore, you first have to install tiger, than you have to upgrade to the Lepoard. So its not very intuitive. Most advanced users like not have have stacked OSes on their system. Giving it a bloated feeling.

Even more advanced users know that that "bloating feeling" is purely in the users mind, and that Apple upgrades work perfectly fine.
If you looked at other poll threads you will see that more than 50% of the users like to do fresh OS installs vs. upgrades, which tend to make the system slower due to left over files from the old OS version.
The concept that the system is "slower due to left over files from the old OS version" is completely without merit, and if you really were a "advanced user" who understood how Mac OS X actually worked, you'd know that.

Doing an upgrade and install from a clean Tiger install from the Leopard UTD disk will give you a clean Leopard install.

But yes, the full retail version is better. That's why it costs more I guess!

[wakerider017]

and yes.. that does suck if u ever wanna reinstal u gotta reinstal Tiger THAN upgrade cd a PAIN in the ***


talked to anther one..pretty intresting one 2... lol

----------
*

Hi, my name is Carnice C. Welcome to Apple!
*

Carnice C: Good evening
*

Carnice C: How may I help you today?
*

You: i got the UP TO DATE program LEOPARD..nd i been hearing various of different things... bout the shippin does the UTD program get DELIVERED on 26th like the rest of the pre-order Leopards that cost 129 ?
*

Carnice C: Not sure, you would need to check the verify/edit page of checkout.
*

You: is there any of finding out?
*

You: please? i need to know
*

You: it's really unfiar if the UTD gets shipped on Oct 26th and everyone elses get theres on 26th NOT FAIR AT ALL
*

Carnice C: How so? Are you not getting the software free(save the cost of the CD)?
*

Carnice C: And again, you can check via the order status page if you have already ordered or the verify/edit page if you have not ordered.
*

You: doesn't matter, the fact is that i get it 1 week later just cuz i got it for FREE... that makes no sense.
*

You: i talked 2 difference surpvisors they both gave me 2 different answers... not everyone knows anything seems like.
*

Carnice C: Just another minute...
*

Carnice C: They are not the same disc, you do know that, correct?
*

You: ok
*

You: they told me they are exactly the same DISC
*

Carnice C: You need to have Tiger installed to use the up-to-date disc.
*

You: that's not wut the other reps/supervisor said
*

You: all of u giving people different answers it's very frustrating
*

Carnice C: Then go by what they said.
*

You: then y r u givng different answer?
*

Carnice C: I can only say what I was told
*

You: so it's not a FULL CD then.
*

Carnice C: It is a full CD, but it checks for Tiger.
*

You: and if tiger not installed it will not install the OS
*

Carnice C: Correct.
*

Carnice C: Have you ordered your C Dyet?
*

Carnice C: CD yet?
*

You: YES
*

You: on oct 16th
*

You: paid 9.95
*

You: and was told it was the EXACT AS THE 129 ver,
*

Carnice C: Ok, and your order status page shows a delivery of what?
*

You: not yet shipped
*

Carnice C: So you do not have an estimated arrival date?
*

You: not
*

You: no* says Ships by: oct 26th
*

Carnice C: I am really sorry for keeping you waiting, I'll be just another moment.
*

You: ok
*

Carnice C: Ok, so if it says ships by that is the latest it will ship, it may ship tomorrow.
*

Carnice C: IT is not definite.
*

You: okay. and it's a UPGRADE CD not FULL ..
*

Carnice C: It is a full disc, but it checks for Tiger.
*

You: does it give me the option to Earse and Install the Full OS..
*

You: easre tiger and install LEOPARD?
*

Carnice C: It should, that is what I am hoping for.
*

Carnice C: I too am anxiously waiting for my dics.
*

You: I C. so it might ship tomorrow then... since i am in cali..
*

Carnice C: disc*
*

You: did u order UTD?
*

You: or FULL ?
*

Carnice C: I ordered UTD
*

You: ah so we are on the same page here... lol
*

Carnice C: And yes it may ship tomorrow, but as I am not connected to the shipping or ordering systems I cannot give you a definite date.
*

You: alright
*

Carnice C: Yes we are.
*

You: lol
*

You: =) heh.. i hope it ships tomorrow otherwise it'll be really unfair!!! others recivce theirs and we wait another week
*

Carnice C: I don't mind waiting, I figure it the price for free, but then again I am not confrontational.
*

You: lol alright i'm very impatient as u can tell... so i can't wait
*

Carnice C: My curse.
*

Carnice C: Understandable.
*

You: lol
*

You: k thanks i'll keep checcking tomorrow.. hopefully it'll ship i'll try to contact u again tomorrow...
*

Carnice C: You're welcome.
*

Carnice C: Is there anything else I can assist you with today?
*

You: nope that's it for now. thanks!
*

Carnice C: You're welcome.
*

Carnice C: Thank you for visiting the Apple Store. We appreciate your business.
*

Thank you for contacting the Apple Store. If you require further assistance, please call 1-800-MY-APPLE.

Carnice is Awesome!

Chances are Carnice is correct.

[gnownayr]

no updates for anyone?

[aimfire]

Does anyone else think that $9.95 is kinda high for snail mail? That's almost USPS Express prices.
Hmmm, excellent point...
Most likely, Apple gets some kind of "bulk discount" from the shipping carrier, so that $9.95 may include the price of express shipping... and will hopefully get here on the 26th.

But yeah, just like everyone else, my status shows "Not yet shipped" and the "Cancel items" text is grayed out. I clicked on it to see if I could actually cancel the order and it won't let me.

So I guess I'll wait until Friday like everyone else... I hope it's not a disappointing weekend....

[bb10lue]

checked the order status about a dozen times, still not yet shipped, not even prepared for shipment. So I guess im pretty much screwed.......stupid UTD program:mad:!!!!its gonna be a longggggg weekend:(

[Father Jack]

Just got an email from Apple (09.12 GMT) "Your order has been shipped" Ohhh Happy days .... :)

[Queso]

I hope Apple decides to ship the Up-to-date CDs for the 26th.

I'd hate to have to wait a whole week.
At least when it does come you have a brand new Mac to run it on. I'd rather that than have it on day one but run it on two-year old kit :)

[Djmx]

Just got an email from Apple (09.12 GMT) "Your order has been shipped" Ohhh Happy days .... :)

AND U HAVE THE UP TO DATE PROGRAM!! ?

[doppler]

Mine still says, "Ships by: OCTOBER 26TH",
well after waiting about 6 weeks to get my BTO MacBook Pro,
I would be very surprised if I would get my UTD copy tomorrow…
It would be awesome because i've got a free weekend since long! :D

[Eric Lewis]

our box better be like these

http://farm3.static.flickr.com/2028/1738065400_70741a8294.jpg?v=0

[kwajo.com]

Canadian shipment:

I got my shipping notification last night (Wednesday). Hopefully I can still get delivery on Friday - sometimes things are a bit slow getting to Newfoundland...

[ren857]

This is my opinion, I was a Human Resource Manager for a major retail co. for 15 years....so take it for what it's worth.
I am not so sure there is going to be a "straight answer" (lack of a better way to put it) until Friday, and that's probably by design. The powers that be are absolutely going to get out all of the retail boxes FIRST, and then if possible get the UTD ones out....in that order. It only makes sense from a business standpoint. I DO believe that the UTD will be shipped out as soon as humanly possible AFTER they see to it that all the retail folks discs are en route. The cut off for the retail boxes is midnight tonight, and all retail versions have been promised delivery by the 26th, after that is fullfilled I suspect the CSR (and WE!) will know a lot more.
As I said, just my humble opinion.

That makes perfect sense from a business standpoint.

[zepharus]

Im losing hope here. I spoke to 3 separate reps on 3 separate days. Each one checked thier "internal" system and said that it looked like my UTD disc was going to ship out for DELIVERY on the 26th.

Each also noted that when it did ship I would get an email notification from Apple. Tomorrow is the 26th.... still says NOT YET SHIPPED.


Bottom line is that this is NOT coming tomorrow or it would at least say Prepared to ship or something. Im pissed becasue I have a free weekend. Nothing like Effing the people that bought a product and expected this.

So to recap....

If you bought a retail copy and paid XXX for it vs Apple already have you money in thier hands with an after Oct1 purchase, you are deemed more important as a customer thus get your discs first?


Seems to me that if they wanted to they could have shipped all leopard products together. They closed the 4th quarter with 904 MILLION DOLLARS IN PROFIT....not revenue.. P R O F I T . This would have hrt the bottom line? GRRRR

[Queso]

Seems to me that if they wanted to they could have shipped all leopard products together. They closed the 4th quarter with 904 MILLION DOLLARS IN PROFIT....not revenue.. P R O F I T . This would have hrt the bottom line? GRRRR
I guess it just comes down to Apple trusting FedEx employees more than those in the postal service. If they ship out on Friday it's not the end of the world. Go outside and make the most of it before winter sets in :)

[ren857]

Hmmm, excellent point...
Most likely, Apple gets some kind of "bulk discount" from the shipping carrier, so that $9.95 may include the price of express shipping... and will hopefully get here on the 26th.



Considering the size of Apple as a company, I know they definitely get a bulk discount with shipping costs. If they aren't, somebody at Apple is not doing their job. :p

[tsivas27]

hey guys.. i just spoke to a customer service rep. she basically said my disk was shipping out "by the 26th" which didn't help me much but when I told her that I needed to know if it was specifically gonna be here tomorrow as I am out of town and needed to coordinate with doorman signing package etc, she went on to check a little further than standard answer and stated that I should be receiving between the 30th and 1st. I don't know if this holds true for all of you. Figured I'd share my convo today.

[zepharus]

hey guys.. i just spoke to a customer service rep. she basically said my disk was shipping out "by the 26th" which didn't help me much but when I told her that I needed to know if it was specifically gonna be here tomorrow as I am out of town and needed to coordinate with doorman signing package etc, she went on to check a little further than standard answer and stated that I should be receiving between the 30th and 1st. I don't know if this holds true for all of you. Figured I'd share my convo today.

GRRRRRRRRR

[bb10lue]

Ahhhh:(:(:(

[illicium]

Mine still says "NOT YET SHIPPED". I ordered on the 17th, and still no "PREPARED FOR SHIPPING" or anything and I live in Texas. I am starting to get worried.

:(

[joebells]

It's upsetting but it is practically free(although you would think ten bucks for shipping could of ensured us pretty fast shipping at the rates apple pays, they do get a pretty significant discount as do all large shippers) So I'm bummed but not mad or anything.

At least this way they can all be the guinea pigs and check for crazy data losing bugs that show up occassionally with updates(even though we have backups it still sucks to go through that)

[iManiac]

Canadian shipment:

I got my shipping notification last night (Wednesday). Hopefully I can still get delivery on Friday - sometimes things are a bit slow getting to Newfoundland...

Lucky! Just out of curiosity where did it ship from? I am in London, ON so I have a good chance at getting it if it ships soon from Toronto. But if yours shipped out, hopefully mine should not be much longer.

[corbetz]

In Italy, "up-to-date" copy ordered on 17th October, still NOT YET SHIPPED status at 16.00 (local time).
:(

[fnord08]

my "up-to-date" copy still showing "shipped by 26 October"
so I guess I have no chance of receiving it tomorrow.

what is really annoying is that its my last chance to get it before 6th Nov (will be in Chicago)... was really looking forward to installing it on my MBP whilst away....

[zepharus]

Another update because apparently I am obsessed with getting this before the weekend. called Apple and talked to a rep that agai looked at the "internal system" and VERy quickly replied that there is a limitation in the TUD ordering but that my order was preparing for shipment and would be overnighted via FedEX and said I would definately recieve this tomorrow on the 26th.


I guess well wait and see but there is a glimmer of hope for all of us...

[dacreativeguy]

There are a lot of people here who seriously need to consider switching to decaffeinated coffee. ;) I am waiting for my UTD as well, but calling Apple every hour to see if their story has changed seems a bit absurd. It makes perfect business sense that Apple would give preferential treatment to customers who paid full price over customers who paid $10. Remember that Apple has 33% margins, possibly more on software. $6.70 does not cover overnight FedEx! Your current OS will still function after Friday at 6PM, so just relax, enjoy the weekend, and expect to get your disc early next week.

[joebells]

actually the cost to overnight a simple cd with the bulk that apple does probably isn't too far from that

[theman]

still not yet shipped. oh well, i will have to wait until NEXT weekend to do it... i have a huge exam next week and i will have to hide the disc in my closet. I have friday off so i was hoping i would be able to screw around with it on friday and get to studying on the weekend. now when it comes on tuesday or whatever, i may have to get a friend to hide it from me...

[kwajo.com]

Lucky! Just out of curiosity where did it ship from? I am in London, ON so I have a good chance at getting it if it ships soon from Toronto. But if yours shipped out, hopefully mine should not be much longer.

Oddly enough, it has shipped from the USA (city not specified). Usually my Apple Store shipments come from within Canada if they aren't computers, so I'm wondering if North American shipments are all coming from the States.

[Djmx]

Give it til Tonight.... it ships from Cali and if u are close u should get it tomorrow.... think Postive!!!

[will0407]

will you have to sign for the up to date packs? (im in UK if that has any relevance). Says shipping 26th Oct, delivery 29th-30th Oct.

[Djmx]

just Called.. and she was confused she said my Status said PREPAID FOR SHIPMENT and Mine SHOWS "Not yet Shipped" she was like u called yesterday bout the same thing. i was like yea.. lol she seems like it will be shipped tomorow so u'll receive it next week.. she was ruuuuudeee

[MacAngel40]

will you have to sign for the up to date packs? (im in UK if that has any relevance). Says shipping 26th Oct, delivery 29th-30th Oct.

Yes. Even if it is an UTD disc, you have to sign for it from what I understand.

[psychofreak]

Yes. Even if it is an UTD disc, you have to sign for it from what I understand.

I wish I'd done the thing that makes me not have to sign, its £6 for god's sake!

[wakerider017]

Yes. Even if it is an UTD disc, you have to sign for it from what I understand.

I don't think so... It is coming USPS.

Why would apple pay extra for a signiture?

[will0407]

I don't think so... It is coming USPS.

Why would apple pay extra for a signiture?

I wish I'd done the thing that makes me not have to sign, its £6 for god's sake!

There wasn't an option for any other shipping methods when i went through checkout.

Im in UK, so i don't think it'll be USPS. usually tnt to UK isnt it?

[MacAngel40]

In the email from the UTD order :

Delivery Note:
Most shipments require a signature on delivery. However, we offer an easy way to sign for your package even if you can't be present. Click here for details.

I have always had to sign for everything I have ever ordered from Apple.
As far as the UTD I would assume they want you to sign for even more if they are using the USPS to prevent a lot of "I never got it!" calls. :-)

[wakerider017]

In the email from the UTD order :

Delivery Note:
Most shipments require a signature on delivery. However, we offer an easy way to sign for your package even if you can't be present. Click here for details.

I have always had to sign for everything I have ever ordered from Apple.
As far as the UTD I would assume they want you to sign for even more if they are using the USPS to prevent a lot of "I never got it!" calls. :-)

How many things have you gotten through the Post Office?


This could very well be a generic disclaimer.

[MacAngel40]

How many things have you gotten through the Post Office?


This could very well be a generic disclaimer.


Quite true!

However, I could also understand if they required a sig.

[gnownayr]

it's sad that this thread has made it so far to the bottom of the page...means none of us UTDers have any status updates i'm afraid

[Queso]

it's sad that this thread has made it so far to the bottom of the page...means none of us UTDers have any status updates i'm afraid
I have. Now showing as Prepared for Shipment :)
88450

[MacAngel40]

No status update for me yet.

I guess the bright side is that within 24 hours or so we all should get our shipment notifications though! :)

[gnownayr]

Have any U.S. UTDers had their status change to "Prepared for Shipment"? it's bizarre that according to the apple system we are prepared, but that the order status we can access doesn't reflect that.

[doppler]

Same here, just updated to "prepared for shipment". Here is Belgium btw.

[wakerider017]

I have. Now showing as Prepared for Shipment :)
88450

Sweet!

Sales tax is pretty hefty over there huh?

[doppler]

Sales tax is pretty hefty over there huh?

21% over here…
It's worth a trip to the US just to get a new Mac, if only I had the time…

[Eric Lewis]

nothing for me in Canada!

[MAW]

nothing for me in Canada!


Same here in L.A. Still shows "Not yet shipped." The suspense is killing me!! I have a new copy of windows xp and the "orange box" sitting here just twiddling their thumbs!!! And with a three day weekend to boot I pray it arrives tommorow!!

[Eric Lewis]

Same here in L.A. Still shows "Not yet shipped." The suspense is killing me!! I have a new copy of windows xp and the "orange box" sitting here just twiddling their thumbs!!! And with a three day weekend to boot I pray it arrives tommorow!!

it still says "ships by the 26th"

so usually it shows prepared for shipping the day before!

[MAW]

it still says "ships by the 26th"

so usually it shows prepared for shipping the day before!

We can only wait and see. Meanwhile Dr. Freeman is crammed in a tiny jewel case in my desk drawer and it pains me to think about it.:)

[Eric Lewis]

We can only wait and see. Meanwhile Dr. Freeman is crammed in a tiny jewel case in my desk drawer and it pains me to think about it.:)

its not fair us canadians have to wait so long

[dr_lha]

Same here in L.A. Still shows "Not yet shipped." The suspense is killing me!! I have a new copy of windows xp and the "orange box" sitting here just twiddling their thumbs!!! And with a three day weekend to boot I pray it arrives tommorow!!
Don't hold your breath. If its anything like the Tiger UTD disk, it will ship tomorrow and you'll get it sometime next week. I think people on here hoping for release day delivery of the UTD disk are getting a little too excited I'm afraid.

[MAW]

Don't hold your breath. If its anything like the Tiger UTD disk, it will ship tomorrow and you'll get it sometime next week. I think people on here hoping for release day delivery of the UTD disk are getting a little too excited I'm afraid.

I'm sure you're right. It is a bit fun to get caught up in the :apple: fever though.

[Eric Lewis]

Don't hold your breath. If its anything like the Tiger UTD disk, it will ship tomorrow and you'll get it sometime next week. I think people on here hoping for release day delivery of the UTD disk are getting a little too excited I'm afraid.

i know it wont come until release day

i just want updates

[davekarn]

Oct 25, 2007 4:49 AM

Picked up

SCHAUMBURG, IL

[dr_lha]

Oct 25, 2007 4:49 AM

Picked up

SCHAUMBURG, IL
Remember this thread is about the $9.95 UTD disk. Is that what you're getting shipped?

[Eric Lewis]

Oct 25, 2007 4:49 AM

Picked up

SCHAUMBURG, IL

this IS UP TO DATE

its not shipped for anyone!

[aimfire]

Yeah, I'm beginning to lose hope here... I don't think we'll be getting UTD until next week sometime... :(

Needless to say, I'm pretty p-ssed off... They should have at least given us the option for express delivery, I would've paid the extra few bucks for it. :mad:

UPDATE: Just called Apple, they said the status is "prepared for shipment" and that means it will go out within 24 hours. Bah!

[Djmx]

Yeah, I'm beginning to lose hope here... I don't think we'll be getting UTD until next week sometime... :(

Needless to say, I'm pretty p-ssed off... They should have at least given us the option for express delivery, I would've paid the extra few bucks for it. :mad:

Don't Loose hope... just yet..it's USPS... check ur mailbox u never know.. and USPS sux at shippin and stuff. and apple's system might be slow.. to due a lot of orders they are having.. wait till later tonight... after that then we can loose hope..lol ;)

and yea i would of paid express deilivery.2 stupid :apple: :mad:

[gnownayr]

an apple representative told me that all our UTDs are prepared to ship...that is they are packaged and ready to go...they just haven't gone out yet. he said they might go out tonight, otherwise tomorrow, and he heard that they would go out via fedex ground (which i'm not sure i believe) to be delivered probably tuesday or wednesday next week, depending where we live i guess

[CavemanUK]

Im in UK and my UTD package has only just switched to "prepared for shipment".. looks like ive got a long weekend of waiting ahead of me!

[RafMac]

Not yet shipped

MAC OS X 10.5 UTD FULFILLMENT-INT
MB025Z/A

Ordered Oct. 16th
Ships by: OCTOBER 26TH

All I have to do is wait patiently. If it comes Mon./Tues. fine with me, as I can do other chores around the house. Even catch up on movies. Life is not about computers. Admit it, we all spend on computers too much these days.

______________________________________
iMac 24" 2.8/320/4Gb Tiger 10.4.10
2 - Lacie Porsche 500Gb HDs USB2/FW400
PowerBook G4 15" 866/80/1G Tiger 10.4.10
Mac 9600 PowerPC Mac OS 8.0

[Djmx]

an apple representative told me that all our UTDs are prepared to ship...that is they are packaged and ready to go...they just haven't gone out yet. he said they might go out tonight, otherwise tomorrow, and he heard that they would go out via fedex ground (which i'm not sure i believe) to be delivered probably tuesday or wednesday next week, depending where we live i guess

Fedex... huh... Hmm i hope it goes out today...i really hope so.. i want it install it tomorrow night!! :o

[aimfire]

Fedex... huh... Hmm i hope it goes out today...i really hope so.. i want it install it tomorrow night!!
Yeah, same here... when I first did the UTD order, I assumed it was being *delivered* on the 26th, like the retail versions... Planned on having it Friday afternoon and spending the day installing it and playing around, setting up Time Machine, etc.

At this point, I'll be very surprised if I get it on Friday...
I live in SoCal, so if it goes out tonight and is shipped FedEx ground and there's a warehouse nearby, I *might* have a chance... But not counting on it. :(

[Djmx]

heh i'm in socal 2.. so if ships tonight from the California warehouse we are both gonna get it tomorrow or saturday... Keep fingers crossed

[Queso]

It won't go out tonight. We're already at 11pm here in the UK and our UTD orders are still showing as prepared, but not shipped. They aren't going to change until morning now at the earliest, meaning either Saturday or Monday delivery.

[MacAngel40]

He said the rep said FedEx ground.....
That is how everything has been shipped to me in the past, but FedEx ground here where I live = "home delivery", which delivers Tuesday- Saturday, and for me on the east coast, normally takes 3-4 business days. So if what he was told is true, I should get it Thursday or Friday. (maybe Wednesday if all the stars line up right! :)

But the way I look at it, is that while I may be disappointed I won't get it tomorrow, I only had to pay 10 bucks for it sooo....
(and I have TWO computers that qualify....so not a bad deal) at least this way I don't have to buy the family pack until after x-mas!!)

Just checked and mine says still not shipped.

[flir67]

got my shipped order notification earlier today

shipping from SCHAUMBURG, IL also

it was picked up.

[MacAngel40]

got my shipped order notification earlier today

shipping from SCHAUMBURG, IL also

it was picked up.

Was yours the UTD?

If so, that's GREAT news! :)

[mm1250]

got my shipped order notification earlier today

shipping from SCHAUMBURG, IL also

it was picked up.

Are you refering to your Lepoard Up-To-Date order?

My order still says "not yet shipped"..Its pretty much going to SHIP OUT on the 26th, and if they use USPS or Ground, we are looking 3-7 days guys. This is really going ot suck for us..

[Eric Lewis]

can we not be any more clear?

THIS IS FOR UP TO DATE PEOPLE ONLY!

[illicium]

mine is still on "Not Yet Shipped" as I'm sure everyone else on this thread is :(

[wakerider017]

can we not be any more clear?

THIS IS FOR UP TO DATE PEOPLE ONLY!

I think some one should ban you from using large font.

Your abusing it.

[Eric Lewis]

I think some one should ban you from using large font.

Your abusing it.

i know...but some people are still posting the 129 upgrade!

[zepharus]

Bottom line is that it AINT coming tomorrow for any of us. Apple put it in our ass and broke it off! We must all deal with that...

[dr_lha]

Bottom line is that it AINT coming tomorrow for any of us. Apple put it in our ass and broke it off! We must all deal with that...
WTF are you on about? Did Apple ever promise you you'd get the UTD disk tomorrow? Did Apple's order site ever say anything other than "Shipped by 26th October"?

I always knew when I ordered the UTD disk I'd probably get it shipped to me the week after Leopard came out. If I was that bothered, I go out an buy a copy on Friday night.

[wakerider017]

WTF are you on about? Did Apple ever promise you you'd get the UTD disk tomorrow? Did Apple's order site ever say anything other than "Shipped by 26th October"?

I always knew when I ordered the UTD disk I'd probably get it shipped to me the week after Leopard came out. If I was that bothered, I go out an buy a copy on Friday night.

+1

I may not like that I have to wait a little longer,

But I am not going to complain and harass Apple Phone Reps... :D

[bb10lue]

Its 11:46AM 26th of Oct here in Australia, and my UTD is still NOT YET SHIPPED:(

[wakerider017]

Its 11:46AM 26th of Oct here in Australia, and my UTD is still NOT YET SHIPPED:(

In your case, you still have about 12 hours before you can get angry :)

[bb10lue]

In your case, you still have about 12 hours before you can get angry :)

Lol, ur right!!:cool: We'll see

[Jibber1]

So let get this straight, we pay uhhmm like $1800.00 and them some, pay 10 for the upgrade (shouldn't that cover shipping!) and should have to wait longer then everyone else? Seems pretty messed up to me, if i have to wait longer, then why should we pay anything more?

[MacAngel40]

Hat's off to dr_lha and wakerider!
More voices of sanity! (was beginning to think I was alone!! :)

I was REALLY shocked at how many times Apple customer service was called & online chats with reps over and over and over in one 24 hour period!! I kind of felt sorry for the reps!

[MacAngel40]

So let get this straight, we pay uhhmm like $1800.00 and them some, pay 10 for the upgrade (shouldn't that cover shipping!) and should have to wait longer then everyone else? Seems pretty messed up to me, if i have to wait longer, then why should we pay anything more?

Trust me when I say that I understand what you're saying....I purchased TWO computers and various other items from Apple in the last 24 days!!! (way over the $3k mark) but here's the thing, we are able to get UTD discs because we bought computers in the month of Oct.....how long have we known that Leopard was going to be released in Oct!! If we really wanted to make sure, we would have waited! I know for me I couldn't wait in one case, and chose not to in the other! We only have to pay 10 dollars for it (by OUR choice) and all that qualify for UTD have shiney new computers to play with while we wait! :)

[dr_lha]

So let get this straight, we pay uhhmm like $1800.00 and them some, pay 10 for the upgrade (shouldn't that cover shipping!) and should have to wait longer then everyone else? Seems pretty messed up to me, if i have to wait longer, then why should we pay anything more?
Get over it, a few more days won't hurt you! You're getting an upgrade for $10, isn't that good enough? If you wanted Leopard on release date, perhaps you should have waited to buy your computer until tomorrow.

[aimfire]

Bottom line is that it AINT coming tomorrow for any of us. Apple put it in our ass and broke it off! We must all deal with that...
I have to agree with this... last week, all over Apple's site, there were pre-order ads that said "delivered on Oct 26"... and if I recall, the UTD order page didn't make it totally clear... we just assumed we'd be getting the updates in the mail on the 26th.

There is NO reason why Apple couldn't have given the UTD people the option of paying extra to have it shipped express. They fumbled on this one.

[aimfire]

Get over it, a few more days won't hurt you! You're getting an upgrade for $10, isn't that good enough? If you wanted Leopard on release date, perhaps you should have waited to buy your computer until tomorrow.
Obviously you're not an UTD'er and are paying retail... so why are you even bothering to respond to this thread? Sheesh, let us vent and have our bitchfest! :p

[dr_lha]

I have to agree with this... last week, all over Apple's site, there were pre-order ads that said "delivered on Oct 26"... and if I recall, the UTD order page didn't make it totally clear... we just assumed we'd be getting the updates in the mail on the 26th.
You may have assumed it, but others didn't. I got a UTD for Tiger and remember well that it didn't show up the day it came out. Actually at the time I was pretty happy just to be getting an upgrade for $10. Kids today: no patience or gratitude! :D

There is NO reason why Apple couldn't have given the UTD people the option of paying extra to have it shipped express. They fumbled on this one.
That or they didn't realise what whiny babies people would be.

[dr_lha]

Obviously you're not an UTD'er and are paying retail... so why are you even bothering to respond to this thread? Sheesh, let us vent and have our bitchfest! :p
You're wrong. If you look in my sig you'll see a Mac Pro in there, I'm getting the UTD for that and haven't ordered a retail Leopard (yet) for my other machines. I'm in the same boat as the rest of you.

[wakerider017]

Obviously you're not an UTD'er and are paying retail... so why are you even bothering to respond to this thread? Sheesh, let us vent and have our bitchfest! :p

I bought the UTD and I am saying give it a rest...

Not the end of the world if I have to wait a few days.

Maybe I can check the forums here and get some helpful hints in the meantime.

[CBAviator]

Yeah, I'm beginning to lose hope here... I don't think we'll be getting UTD until next week sometime... :(

Needless to say, I'm pretty p-ssed off... They should have at least given us the option for express delivery, I would've paid the extra few bucks for it. :mad:

UPDATE: Just called Apple, they said the status is "prepared for shipment" and that means it will go out within 24 hours. Bah!

To help settle this a little...I called Apple this morning, as I had the same problem everyone else here was having. Mine was not yet prepared for shipment (at least it didn't say that online) and my up-to-date cd said it would ship ON October 26th. Since Apple never made a distinction between the ship dates of the UTD and the retail version, I, as did most others, believe it would ARRIVE on the 26th.

After speaking with Apple for a long time on the phone early this morning, she upgraded my shipping to overnight, however, explained that the UTD CDs are mostly being shipped out on October 26th and even overnight shipping wouldn't get it here until Monday. Even though my order still does not indicate that it is prepared for shipment, Apple confirmed that it has been prepared for shipment since 6am.

Why they decided to do this? Who knows. They said that they have been receiving a TON of phone calls about this, however, I had been the first one to call that specific rep about it this morning. She said that she had just gotten in the office for the morning and an e-mail had been sent to the reps that morning detailing this very problem. She took a minute to read the e-mail while I was on the phone. She said that the e-mail confirmed that nearly ALL UTP CDs would be shipping out on October 26th with standard delivery. So for those of you wishing they would have offered upgraded shipping, you still wouldn't have received it until Monday at the earliest.

Hope that helps.

[dr_lha]

The way I look at it, I'll have a few days of reading all the problems people have with Leopard over the next few days! As bug free Leopard has appeared from reviews so far, there's nothing like a million people installing it to work out the real bugs. Either way, in a week's time I'll have a Leopard machine to play with. A week ain't that long.

[MacAngel40]

hey CB...you been in CO long?
(near Avon, Beaver, Edwards ect...)

[twqedwin]

Frankly, I am a little disappointed rather than upset. With all the hype for a Oct 26 release, I was hoping for a worldwide launch for Leopard be it retail or UTD disc. It will be a great consumer experience if apple made UTD available the same day as the retail editions. I have nothing to lose, I am paying 10% of the retail price for leopard, but then again apple could do more to make customers happier. Dont just sell them the computers and neglect them!

Note: Order status "Not yet shipped" as of 11:50AM 26 OCT

[bb10lue]

Frankly, I am a little disappointed rather than upset. With all the hype for a Oct 26 release, I was hoping for a worldwide launch for Leopard be it retail or UTD disc. It will be a great consumer experience if apple made UTD available the same day as the retail editions. I have nothing to lose, I am paying 10% of the retail price for leopard, but then again apple could do more to make customers happier. Dont just sell them the computers and neglect them!

Note: Order status "Not yet shipped" as of 11:50AM 26 OCT
I know....this is sooo upsetting:(
2pm 26 Oct NOT YET SHIPPED

[aimfire]

Frankly, I am a little disappointed rather than upset. With all the hype for a Oct 26 release, I was hoping for a worldwide launch for Leopard be it retail or UTD disc. It will be a great consumer experience if apple made UTD available the same day as the retail editions.
Exactly, that's the point.... why even bother with 2 different ship dates for UTD and the retail version? Just send them out all at once. Just looks like bad planning on Apple's part.

No, it's not the end of the world, but it still sucks. ;)

[CBAviator]

hey CB...you been in CO long?
(near Avon, Beaver, Edwards ect...)

I moved here in May to work for FirstBank of Avon.

[enklined]

9:30pm - Not Yet Shipped.

I live in Sac, and for this area Leopard is shipping from Sac - Wonder if it ships early enough in the morning if I'll get it later that afternoon...:confused:

[MacAngel40]

I moved here in May to work for FirstBank of Avon.

I was just curious....I have been having a lot of "wow it's a small world!" kinda moments lately!! LOL
Anyway, a really close friend of mine lives there, works for Midwest Beverage...Paul LaLena

[duyvan82]

http://img81.imageshack.us/img81/7468/photo2qz8.jpg
got my copy :)

[MacAngel40]

http://img81.imageshack.us/img81/7468/photo2qz8.jpg
got my copy :)

Did you order Leopard Up-To-Date?

[MacAngel40]

http://img81.imageshack.us/img81/7468/photo2qz8.jpg
got my copy :)

This is the thread where you will want to post that! :)

http://forums.macrumors.com/showthread.php?t=371221

Congrats!

[aimfire]

Did you order Leopard Up-To-Date?
I'm guessing no... amazing how many people can't read the title of this thread... lol :rolleyes:

[MacAngel40]

Yeah I know! LOL

That's why I figured I would jump in real quick and direct him to another thread before Eric decided to big out the HUGE fonts again! LOL ;)