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tinkjoe
Oct 28, 2003, 08:43 AM
I've just downloaded both versions of messenger available for mac os 9 and 10 and neither will install. The error messages say that I must have the operating systems installed (which i do). I have os 10.1 on an i-mac which i just puchased used and love so far. Any ideas or suggestions would make my 14 yr. old daughter a happy kid! Thanks.



tomf87
Oct 28, 2003, 08:53 AM
You may need to update your Mac OS. You need at least version 10.1.3 to install MSN Messenger (http://www.microsoft.com/mac/default.aspx?pid=update).

To check your version, click the Apple in the upper left corner, then click About This Mac. If you need to update, click the Apple again and then System Preferences. Then click Software Update and update to the latest Mac OS.

Good luck!

tinkjoe
Oct 28, 2003, 09:09 AM
thanks. i have 10.1.2 so i will try the upgrade when i get home from work tonight. i assume that these upgrades are free? scott.

tomf87
Oct 28, 2003, 09:11 AM
Yes they are. The paid upgrades are from 10.1 to 10.2 or 10.2 to 10.3.