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jfruh
Apr 28, 2004, 12:30 PM
Hello-

Sorry if this is a bit off-topic, I'm looking for help anywhere I can get it...

I just downloaded the new iTunes update (to 4.5) and accompanying iPod update. After updating iTunes, when I plug in my iPod, it appears as a volume on the desktop (even though I haven't set it to firewire disk mode) and a dialog pops up in iTunes: "iTunes has detected a software update for the iPod. Would you like to install it now?" I click yes, and it launches the updater app -- which tells me that "No iPod is attached"! I've tried rebooting to no avail. Has anyone else encountered this problem?

Oh, I should add that my iPod is the original, old school 5 GB model. Never had any problems with it before.

jf



stoid
Apr 28, 2004, 12:35 PM
Try downloading the iPod update app, running it, and waiting to plug in the iPod until it pops up a dialog box about having the iPod connected...

jfruh
Apr 28, 2004, 12:44 PM
if i run the updater app with the ipod not plugged in, then plug it in when i get the "Plug in an iPod to update it" message, nothing happens. The iPod screen goes to "Do not disconnect," and the iPod appears as a volume on my desktop, but the updater app doesn't seem to recognize that the iPod is there. I have to eject the volume in order to get the "OK to disconnect" message on the iPod screen.

jf

stoid
Apr 28, 2004, 12:51 PM
My only other advice is to make sure you have a back-up of the data on the iPod and reformat the drive. :(

There may be something else that I'm not thinking of. I have yet to upgrade my iPod's software, but I have a 3rd Gen, I don't know if that'll make a difference.

bondipete
May 10, 2004, 09:18 PM
Lots of probs with this update
http://forums.macrumors.com/showthread.php?t=69826&highlight=ipod+update

also, check the apple.com forums. People aren't happy about this one.