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View Full Version : Why is Mail.app showing an extra alias?



maclover001
May 16, 2009, 09:04 PM
Hi,

I'm using MobileMe email with two aliases (making three names, including the account name.

But for some reason, in the "From" field in "New Message", I'm seeing this odd 4th duplicate option for one of my aliases, but showing my name instead of the company name. How can I get rid of that last one showing my personal name? The MobileMe web UI is showing what I want.

Thanks


vandozza
May 16, 2009, 09:52 PM
How many "outgoing mail servers (SMTP)" do you have set up?

Mail > preferences > accounts > Outgoing Mail Servers (SMTP) - click the dropdown box and select "edit".

You may have too many SMTP entries?
maclover001
May 16, 2009, 10:03 PM
How many "outgoing mail servers (SMTP)" do you have set up?

Mail > preferences > accounts > Outgoing Mail Servers (SMTP) - click the dropdown box and select "edit".

You may have too many SMTP entries?

Just one, MobileMe.

I'm noticing that that extra alias comes and goes. When I hit "reply" or "new message", it's sometimes there and sometimes not. What really bugs me is when it is there, it's the default, so I always have to check the thing to make sure I'm using the address I want to use.
tschur
Jul 12, 2009, 01:42 PM
This exact same thing is happening to me. I'm surprised that more people aren't discussing this problem. In fact, this is the only report of the problem I could find on the web. I'm just hoping it will go away with an update to MobileMe or OS X, as it seems no one has a solution -- no one even seems to understand the problem.
Macsterguy
Jul 12, 2009, 03:49 PM
Try this, go to: Mail > preferences > accounts - look in "accounts information" in the email address window. If the unwanted email address is in there - remove it.
tschur
Jul 12, 2009, 04:07 PM
Try this, go to: Mail > preferences > accounts - look in "accounts information" in the email address window. If the unwanted email address is in there - remove it.

Folks don't seem to understand. The OP's pics are an excellent demonstration of the problem: add an alias in MobileMe and it works as expected in MobileMe, but often in Mail an extra alias is created that will show the From name of the original .me account (especially when the user tries to reply to a message sent to the alias). See how in the pics, there are 3 options to send from in MobileMe, but 4 in Mail? (Also, you can't remove aliases in Mail, only in MobileMe.)