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View Full Version : MobileMe and iDisk reporting wrong storage space




Daveoc64
Jun 26, 2009, 10:24 AM
My iDisk (through Finder, System Preferences and me.com) is reporting that I haven't used any storage space (I just have the 20GB).

If I check my iDisk, there are files there and I don't seem to be missing data, but I'm worried that if it can't tell how much storage I'm using there is a problem somewhere.

Anybody noticed something similar with their iDisk (I guess it could be a temporary issue)?



Daveoc64
Jun 27, 2009, 08:34 PM
Just to bump this up, some people on Apple Discussions are experiencing similar issues:

http://discussions.apple.com/thread.jspa?threadID=2017822&tstart=0

Maybe it's a good idea to check your iDisk.

Macsterguy
Jun 28, 2009, 10:19 AM
Mine shows 3kb used and yet I am using 6GB. My actual content looks fine

Looks like Apple is resetting things.... Possibly due to the discontinuation of Home pages and Groups?

doobs
Jun 30, 2009, 10:21 AM
It appears that Apple support discussions forum is down...hopefully they fix this soon. All files still seem to be on iDisk, but this is a slightly annoying inconsistency with disk space usage.

Macsterguy
Jun 30, 2009, 12:16 PM
Do not bother to do the usual - turn iDisk off, then turn iDisk back on to reset things... It does not work. Still reads no usage... This process takes 3-days to rebuild 3 Macs local iDisk in my case...

All of my iDisk content is backed up and looks to be intact on Apple's servers at this time - even though iDisk usage is incorrectly reported as "zip", "nadda", "nothin"...

I think this is an Apple issue...

Macsterguy
Jul 1, 2009, 07:54 AM
Just to bump this up...

Looks like MM update is underway 7/1
The iDisk & account icon's have changed (to the gears like everywhere else)

Say goodbye to "homepage & groups" and Hello to the iDisk app

My iDisk usage has been reporting the wrong amount for about a week now showing 1.5MB of usage when it is really 4GB.

Thinking there was a problem with my account / my data on iDisk and since I keep 3 Mac's in sync I turned off, turned back on local iDisk sync. This process takes 3 days on 3 Mac's... No help on reporting proper amount of iDisk usage...

Now it all makes sense - they are tinkering with MobileMe again... I wish they would tell their Chat agents or let us know...

Daveoc64
Jul 4, 2009, 07:25 PM
My iDisk is now reporting the correct amount of space.