View Full Version : AEBS Bonjour printer not printing
flopticalcube
Nov 18, 2009, 11:32 AM
I have a Canon MX310 hooked up via a USB hub (shared with a HD) to an gigabit AEBS. Everything works fine under Leopard but no Windows boxes (either bootcamp or otherwise) can see the printer as being online. I have the latest Bonjour and even tried manually installing the printer. I checked the port/IP and everything is as it should be. Airport Utility says that printer is being shared over Bonjour and the Bonjour Print Wizard has no problem finding the printer for me to set up but the printer appears offline and won't print. I have rebooted the AEBS. All boxes are running Windows 7.
pknoot
Nov 18, 2009, 12:22 PM
Does the printer work under Windows 7 if you hook it up directly to the computer via USB? If not, here is the corrective action from the Canon website:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603
Once you've verified that, reconnect the printer to the AEBS and add it as a new printer using the Bonjour Wizard (e.g. Canon MX310 Airport).
CylonGlitch
Nov 18, 2009, 01:59 PM
Are you running Windows 7 64 bit or 32 bit. I had installed 64 bit earlier and I could see all of the printers and everything looked great but I couldn't print. Then I found there was a Bonjour 64 bit version and I downloaded that; uninstalled the 32 bit version then installed the 64 bit one and everything worked again. Hope your problem is as easy as this.
flopticalcube
Nov 18, 2009, 02:52 PM
Cheers for the replies.
pknoot: Going to reinstall per the instructions on that site
CylonGlitch: I hve both and both are doing the same thing. I have access to the FAX, oddly enough, but not the printer.
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