Anyone got the 2010 Mac Pro in UK?

[geenome]

Ordered the basic version on sunday 22/08/10, estimated delivery 07/09/10, although item has been shipped and on it's way to final destination.

[asnozz]

Ordered the basic version on sunday 22/08/10, estimated delivery 07/09/10, although item has been shipped and on it's way to final destination.

How long did it list your system as 'Prepared for Shipment' on the order status page (for some reason this status only appears on the US order page). I ordered on the 23rd and have been waiting for it to ship for a few days. Mine also has a delivery date of the 7th in the UK, hoping to get it earlier...

[stujmac26]

Ordered my hexacore on Friday 20th and have the same delivery status and estimated delivery date as you.

Quick tip if you don't know already, go into the US version of the Apple store (not UK), lookup the status of your order and it will show tracking numbers, one of which (for the Mac Pro itself) starts with HKG. This is a Kuehne + Nagel tracking ref. If you paste it into this website http://www.kn-portal.com/ on the right hand side and select H/AWB number, you can track the flight your MP will be on from Hong Kong to (probably) Luxembourg, under 'Route Map'.

Eventually our UK apple order status should be updated with final carrier info, i.e. TNT or UPS, from Luxembourg to you in the UK.

[stujmac26]

Ordered my hexacore on Friday 20th and have the same delivery status and estimated delivery date as you.

Quick tip if you don't know already, go into the US version of the Apple store (not UK), lookup the status of your order and it will show tracking numbers, one of which (for the Mac Pro itself) starts with HKG. This is a Kuehne + Nagel tracking ref. If you paste it into this website http://www.kn-portal.com/ on the right hand side and select H/AWB number, you can track the flight your MP will be on from Hong Kong to (probably) Luxembourg, under 'Route Map'.

Eventually our UK apple order status should be updated with final carrier info, i.e. TNT or UPS, from Luxembourg to you in the UK.

To expand on this, here's what mine says for the Route Map:

Code Process Original Route Map Location Status
PUP Pick up 25 Aug 2010 14:00
REW Arrival at KN origin 26 Aug 2010 02:00
DEH Departure to airline 26 Aug 2010 23:49
RCS Check in at carrier origin 27 Aug 2010 01:25 Hong Kong
DEP Departure 27 Aug 2010 06:25 Hong Kong
RCF Checked in at carrier destination 27 Aug 2010 23:40 Luxembourg
NFD Arrival notification by carrier 28 Aug 2010 03:40 Luxembourg
AWD Docs (or efile) available at Dest. 30 Aug 2010 10:30
ATB Shipment advice 3rd party 30 Aug 2010 16:30
DTB Docs release/hand over to 3rd party 31 Aug 2010 08:00

so looks like will arrive in Lux late tomorrow, but not move on until after the long weekend

[geenome]

Tried to track it with Kuehne + Nagel, this is what they have so far

Shipment Booked by Supplier 23 Jul 2010 09:14
Route Map Received 26 Aug 201016:40

The order went from preparing to ship to shipped yesterday 25/08/10.

Applecare began on 24/08/10 seems a bit unfair.

[geenome]

Looks like our macs will be on the same plane.

[geenome]

To expand on this, here's what mine says for the Route Map:

Code Process Original Route Map Location Status
PUP Pick up 25 Aug 2010 14:00
REW Arrival at KN origin 26 Aug 2010 02:00
DEH Departure to airline 26 Aug 2010 23:49
RCS Check in at carrier origin 27 Aug 2010 01:25 Hong Kong
DEP Departure 27 Aug 2010 06:25 Hong Kong
RCF Checked in at carrier destination 27 Aug 2010 23:40 Luxembourg
NFD Arrival notification by carrier 28 Aug 2010 03:40 Luxembourg
AWD Docs (or efile) available at Dest. 30 Aug 2010 10:30
ATB Shipment advice 3rd party 30 Aug 2010 16:30
DTB Docs release/hand over to 3rd party 31 Aug 2010 08:00

so looks like will arrive in Lux late tomorrow, but not move on until after the long weekend

Just found my copy exactly the same we'll have the first shipment by the looks of things then, how exciting.:)

[stujmac26]

I'm pretty sure some people who ordered when it was first announced have theirs in the UK already, but we'll still be amongst the first!

Let's hope for a smooth flight over for both our machines!!

[geenome]

I'm pretty sure some people who ordered when it was first announced have theirs in the UK already, but we'll still be amongst the first!

Let's hope for a smooth flight over for both our machines!!

Fingers crossed.:)

[Deepshade]

Ordered via UK reseller Aug 13th

Told Tuesday it was still in the factory and could be another 7-10 days!
Its two weeks since I ordered it (tomorrow)

Thats really taking the ****

Nice one Apple! :eek:

[Akira2019]

I went to covent garden apple store yesterday and they have 4-12 core mac pros in stock to take away :-))

[asnozz]

Mine just got shipped!! :D

Online says an expected delivery date of the 2nd, while the email said on or before the 8th. :)

[glassbathroom]

To expand on this, here's what mine says for the Route Map:

Code Process Original Route Map Location Status
PUP Pick up 25 Aug 2010 14:00
REW Arrival at KN origin 26 Aug 2010 02:00
DEH Departure to airline 26 Aug 2010 23:49
RCS Check in at carrier origin 27 Aug 2010 01:25 Hong Kong
DEP Departure 27 Aug 2010 06:25 Hong Kong
RCF Checked in at carrier destination 27 Aug 2010 23:40 Luxembourg
NFD Arrival notification by carrier 28 Aug 2010 03:40 Luxembourg
AWD Docs (or efile) available at Dest. 30 Aug 2010 10:30
ATB Shipment advice 3rd party 30 Aug 2010 16:30
DTB Docs release/hand over to 3rd party 31 Aug 2010 08:00

so looks like will arrive in Lux late tomorrow, but not move on until after the long weekend

I'm on this plane too. I ordered on the 14th. :)

[DigitalVT]

I went to covent garden apple store yesterday and they have 4-12 core mac pros in stock to take away :-))

Did they have lots of stock, differing configurations? They've escallated mine, they don't know why it wasn't shipped yesterday and they don't know where it is coming from!??

Might take a punt and wonder over there!!

[mattmower]

I bought mine via Andertons Music (http://www.andertons.co.uk/) rather than Apple. One downside is that, since they get it via the Apple distributor network it seems that there's no way to get a tracking code.

I've no idea where mine (ordered Monday) is or when it might arrive :(

Matt

[2contagious]

I went to covent garden apple store yesterday and they have 4-12 core mac pros in stock to take away :-))

did they have any 6 core ones?

[DigitalVT]

I went to covent garden apple store yesterday and they have 4-12 core mac pros in stock to take away :-))

Can you categorically say that they had 12Cores in stock??

I was going to call Covent Garden then thought I'd just try calling my local Apple Store in Kingston if they had any and some girl said yes, come in and we can configure to your requirements. So I drove in, and did they have ******! So I drove back to my local train station, bought a ticket into town and while I was waiting for the train, I called Covent Garden, and they said they haven't got any stock of 12 Cores.

I'm just very deflated now. My two week plus wait, and they don't know what is happening to it!! And they have the audacity to offer 5 to 7 day shipping on it now!! FFS Apple!!

[mattmower]

And they have the audacity to offer 5 to 7 day shipping on it now!! FFS Apple!!

My understanding is that the date quoted is "shipping from distribution" i.e. it's 5-7 days if they have it in the UK distribution channel.

If it's a BTO then it's 5-7 from whenever the container docks.

Matt

[Deepshade]

My understanding is that the date quoted is "shipping from distribution" i.e. it's 5-7 days if they have it in the UK distribution channel.

If it's a BTO then it's 5-7 from whenever the container docks.

Matt

Mine has always been - shipping = delivery

If I tell a client we will ship print to them in 7 days from order - that doesn't mean when we've finished printing the job it will take 7 days - it means 7 days from taking the order.

Apple were far behind on delivering the MacPro Update and didn't want to look bad by saying deliveries will start (for most people) sometime in September - Hence the taking orders in Aug BS.

Poor service to their dealers and being told I should cancel and order direct does absolutely nothing for customers service, credibility or reputation. Pretty obvious Apple don't really give a fig.

[gmackay1903]

Got my six core on Monday - delivery to North Scotland

[DigitalVT]

Got my six core on Monday - delivery to North Scotland

Good for you!! Now how did you, they, manage to get it to you withing two weeks of ordering it without having the two weeks, it will ship, plus then another xx days!!

We want to learn you trick!! :p

[sochet]

I'm typing from my new 2.4 octacore.


I got the standard config, only upgrades were a magic trackpad and wireless keyboard.

This mac pro is a warranty replacement for a 2008 that broke 5 times, I put in the request for a new one on the 12/08, I had heard nothing from Applecare until Tuesday, I called and they said it could be up to a month.

However I wrote them a strong email (it's a work machine and I've lost more than the new mac costs in work) and suddenly they had one to ship out to me!

UPS reported that the product started shipping from Ireland (where applecare is) so I guess it went a different shipping route than retail delivery.

Can't be more pleased! (Kinda wanted the hexacore, but couldn't afford the price difference)

Also 2008 HD sleds WON'T work in the new Mac, just to let you know!

Ps. Mine was classified as a BTO, if that makes any difference.

[englishman]

Already had 6 sold on UK Ebay, but some neg feedback.

[Akira2019]

Hi Digital VT I went in on Wednesday and they said they had 12 cores and that was 100% he said they have a few in stock but they haven't yet put a display model out. Not 100% about 6 cores but he said all 2010 mac pros had just come in. I went in to get a 4870 for my 06 mac pro as I got tired of waiting for the 5870. Also from personal experience don't trust the woman on the phone when you ring she can't even be bothered to check stock (but said they had the 5870 in stock which they didnt) best to speak to someone in person and ask them to verify they have stock think it's kept underground.

[DigitalVT]

Hi Digital VT I went in on Wednesday and they said they had 12 cores and that was 100% he said they have a few in stock but they haven't yet put a display model out. Not 100% about 6 cores but he said all 2010 mac pros had just come in. I went in to get a 4870 for my 06 mac pro as I got tired of waiting for the 5870. Also from personal experience don't trust the woman on the phone when you ring she can't even be bothered to check stock (but said they had the 5870 in stock which they didnt) best to speak to someone in person and ask them to verify they have stock think it's kept underground.

Hi, thanks Akira, Sure, I did call Covent garden whilst I was waiting for my train and they didn't have any 12 Core Ma Pro's, I insisted this time for him to verify that and he did, so I had to get my train ticket re-imbursed!! lol!!

When I got home I called Regent Street store just in case, again this bloke wasn't sure at first, then he eventually checked with someone who knew and they did have the 12 Core in stock but only the standard configuration, ie 2.66Ghz processor, so wasn't for me.

So have been on the phone earlier this afternoon to Apple again and they were trying to check what was going on and they did note that there was an escalation 2 hours prior, they did say that it would ship the following day, ie Friday, I did also wanted to see if I could alter the config slightly, ie get a 5870 instead of the 5770 as of course they are scarce and downgrade my Ram, and he said he would get back to me, so far nothing! So we'll see what tomorrow brings. Just very frustrating! And I don't know how Apple can advertise now 5 to 7 days when some people are still without two and a half weeks later!! Just greedy management!!

[Deepshade]

Just been told by my reseller that after being on order for two weeks, that it is still 'in manufacture' in China.

NO IDEA!!!! when it will be shipped. MAY have some news next week.

Talked to an Apple webstore rep: Said shipping times where shipping times - manufacture is an UNKOWN?

What a pile of C**P

[M Zorin]

I'm in the UK.

Ordered mine on the 9th August (6-core).

Shipped on the 18th.

Arrived at Luxembourg on the 23rd.

Arrived in the UK on the 24th (where it was paired with Aperture 3.0)

Delivered to me on the 25th, a few hours after the shipping info was updated in my account info.

Once they reach Europe, it's pretty quick.

[i-v-a-1]

I'm in the UK.

Ordered mine on the 9th August (6-core).

Shipped on the 18th.

Arrived at Luxembourg on the 23rd.

Arrived in the UK on the 24th (where it was paired with Aperture 3.0)

Delivered to me on the 25th, a few hours after the shipping info was updated in my account info.

Once they reach Europe, it's pretty quick.


wow!
mine only took 3 days to ship (25th) i'm STILL bloody waiting for the Tracking info and the REAL tracking no which actually works!

:|

[Deepshade]

I'm in the UK.

Ordered mine on the 9th August (6-core).

Shipped on the 18th.

Arrived at Luxembourg on the 23rd.

Arrived in the UK on the 24th (where it was paired with Aperture 3.0)

Delivered to me on the 25th, a few hours after the shipping info was updated in my account info.

Once they reach Europe, it's pretty quick.

Following that time frame
my order should have shipped on the 22nd and be delivered Tuesday.

Not even confirmation they've put the bits in a box - 2 weeks later!!!!!

My god - good job Apple don't do fast food. Can you imagine it - Burger and fries - 45 seconds + an some magical number of hours minutes or seconds in getting it put together and across the kitchen.

More confirmation Apple are toy centric

[glassbathroom]

I'm in the UK.

Ordered mine on the 9th August (6-core).

Shipped on the 18th.

Arrived at Luxembourg on the 23rd.

Arrived in the UK on the 24th (where it was paired with Aperture 3.0)

Delivered to me on the 25th, a few hours after the shipping info was updated in my account info.

Once they reach Europe, it's pretty quick.

Top post for me. My MP is currently in the air flying from HK to Luxembourg. May be there is a chance I will get it sometime early next week. Apple are still saying the 7th September.

[i-v-a-1]

Ordered my hexacore on Friday 20th and have the same delivery status and estimated delivery date as you.

Quick tip if you don't know already, go into the US version of the Apple store (not UK), lookup the status of your order and it will show tracking numbers, one of which (for the Mac Pro itself) starts with HKG. This is a Kuehne + Nagel tracking ref. If you paste it into this website http://www.kn-portal.com/ on the right hand side and select H/AWB number, you can track the flight your MP will be on from Hong Kong to (probably) Luxembourg, under 'Route Map'.

Eventually our UK apple order status should be updated with final carrier info, i.e. TNT or UPS, from Luxembourg to you in the UK.

hi i only saw a tracking number with WW************ where's the one you're talking about?

:confused:

SOMEONE PLEEEASE PLEASE HELP ME?

[glassbathroom]

hi i only saw a tracking number with WW************ where's the one you're talking about?

:confused:

SOMEONE PLEEEASE PLEASE HELP ME?

If you log on to the US Apple Store site you should have two tracking numbers. One for the Mac Pro and one for the other item. For mine the Mac Pro has a number HKG-06894425 and a WW********** number for my printer. I hope this helps.

[i-v-a-1]

If you log on to the US Apple Store site you should have two tracking numbers. One for the Mac Pro and one for the other item. For mine the Mac Pro has a number HKG-06894425 and a WW********** number for my printer. I hope this helps.


nope just the WW********** number for both :|
:confused:

[glassbathroom]

nope just the WW********** number for both :|
:confused:

Maybe it is shipping a different way from a different location. Sorry.

[Manzanito]

Hi, thanks Akira, Sure, I did call Covent garden whilst I was waiting for my train and they didn't have any 12 Core Ma Pro's, I insisted this time for him to verify that and he did, so I had to get my train ticket re-imbursed!! lol!!

When I got home I called Regent Street store just in case, again this bloke wasn't sure at first, then he eventually checked with someone who knew and they did have the 12 Core in stock but only the standard configuration, ie 2.66Ghz processor, so wasn't for me.

So have been on the phone earlier this afternoon to Apple again and they were trying to check what was going on and they did note that there was an escalation 2 hours prior, they did say that it would ship the following day, ie Friday, I did also wanted to see if I could alter the config slightly, ie get a 5870 instead of the 5770 as of course they are scarce and downgrade my Ram, and he said he would get back to me, so far nothing! So we'll see what tomorrow brings. Just very frustrating! And I don't know how Apple can advertise now 5 to 7 days when some people are still without two and a half weeks later!! Just greedy management!!

If the computer is already built I don't think you'll be able to change the configuration.

I had the option to change mine until this morning, when the order still was showing 'Not shipped' but the option of changing or cancelling the order was greyed out. I called Apple to ask what was going on (when I ordered shipping time was 5-7 days and today it made 10) and the guy I spoke with told me everything was ready and it will ship later today. A couple of hours ago I received an email saying the order has shipped with an estimate delivery date of 9 of September. 23 days after they charged me for the bloody computer. But hey, at least it has already shipped!

[asnozz]

nope just the WW********** number for both :|
:confused:

Same here :(

[sochet]

If memory serves that WW number should be all you need.


Failing that you might be able to look at your order history and track it that way (like you can on amazon.)


BTW

Just went into the various electronics shops on Tottenham court road in London, and the Apple re-seller there (I've forgotten the name, sorry) said they had the base config. ones in their warehouse and they'll be coming in on Tuesday.

[DigitalVT]

If the computer is already built I don't think you'll be able to change the configuration.

I had the option to change mine until this morning, when the order still was showing 'Not shipped' but the option of changing or cancelling the order was greyed out. I called Apple to ask what was going on (when I ordered shipping time was 5-7 days and today it made 10) and the guy I spoke with told me everything was ready and it will ship later today. A couple of hours ago I received an email saying the order has shipped with an estimate delivery date of 9 of September. 23 days after they charged me for the bloody computer. But hey, at least it has already shipped!

Am just exasperated!

It's almost like their doing you a favour by delivering it whether it's late or not!!

Apparently, finally, I got some sort of answers, long story, mine will ship on Monday, and is still scheduled to arrive on 3rd. I just find it fanciful that they give two weeks shipping then add another week and a half to cover themselves, but then other customers get theirs early, before the two weeks!! I'm not holding my breath, if it's not shipped by then I guess I'll have to cancel the order as I suspect it won't arrive for a gig I've been contracted on the following two weeks. Jeesh, I thought I'd allowed enough slippage time of a week and a half!!

[gmackay1903]

Good for you!! Now how did you, they, manage to get it to you withing two weeks of ordering it without having the two weeks, it will ship, plus then another xx days!!

We want to learn you trick!! :p

Was expecting delivery today (Fri 27th), that was what the original order said, but it spent last weekend in Arnhem, with no update to tracking info and then lo-and-behold it appeared on my doorstep on Monday (23rd).

No trick, ordered three days after orders being taken on Apple Store.

[DigitalVT]

Was expecting delivery today (Fri 27th), that was what the original order said, but it spent last weekend in Arnhem, with no update to tracking info and then lo-and-behold it appeared on my doorstep on Monday (23rd).

No trick, ordered three days after orders being taken on Apple Store.

Mate, your so incredibly lucky! !Just got my shipping email last night, although along with it a new delivery date of 9th Sept, and then go online and check the status and it read the 11th Sept, considering I order my 12 core on 11th August that'll be appalling if that happens. I am hoping that if it hasn't got on a flight already, that it'll go either today or first thing tomorrow, get to Luxembourg and swiftly clear there for a rapid delivery at least by the end of the week, which will match their original target of 3rd Sept, which is galling since the original shipping date was 25th Aug!!

[DigitalVT]

To expand on this, here's what mine says for the Route Map:

Code Process Original Route Map Location Status
PUP Pick up 25 Aug 2010 14:00
REW Arrival at KN origin 26 Aug 2010 02:00
DEH Departure to airline 26 Aug 2010 23:49
RCS Check in at carrier origin 27 Aug 2010 01:25 Hong Kong
DEP Departure 27 Aug 2010 06:25 Hong Kong
RCF Checked in at carrier destination 27 Aug 2010 23:40 Luxembourg
NFD Arrival notification by carrier 28 Aug 2010 03:40 Luxembourg
AWD Docs (or efile) available at Dest. 30 Aug 2010 10:30
ATB Shipment advice 3rd party 30 Aug 2010 16:30
DTB Docs release/hand over to 3rd party 31 Aug 2010 08:00

so looks like will arrive in Lux late tomorrow, but not move on until after the long weekend

Read my Routemap for the first time this morning -

PUP Pick up 27 Aug 2010 14:00
REW Arrival at KN origin 30 Aug 2010 02:00
DEH Departure to airline 30 Aug 2010 21:55
DEP Departure 31 Aug 2010 01:05 Hong Kong
RCF Checked in at carrier destination 01 Sep 2010 01:00 Amsterdam
DEP Departure 01 Sep 2010 01:00 Amsterdam
RCF Checked in at carrier destination 01 Sep 2010 12:00 Luxembourg
AWD Docs (or efile) available at Dest. 01 Sep 2010 18:00
ATB Shipment advice 3rd party 02 Sep 2010 08:00
DTB Docs release/hand over to 3rd party 02 Sep 2010 14:00

How have you guys interpreted the DTB or the last few lines and also the Third Party, is that delivery to customer or is their "another couple" days of wait from the package arriving in Luxembourg, RCF/AWB???

Cheers!

[BriSpe]

PUP Pick up 27 Aug 2010 14:00 29 Aug 2010 00:56
REW Arrival at KN origin 30 Aug 2010 02:00 29 Aug 2010 00:56
DEH Departure to airline 30 Aug 2010 21:55
DEP Departure 31 Aug 2010 01:05 Hong Kong
RCF Checked in at carrier destination 01 Sep 2010 01:00 Amsterdam
DEP Departure 01 Sep 2010 01:00 Amsterdam
RCF Checked in at carrier destination 01 Sep 2010 12:00 Luxembourg
AWD Docs (or efile) available at Dest. 01 Sep 2010 18:00
ATB Shipment advice 3rd party 02 Sep 2010 08:00
DTB Docs release/hand over to 3rd party 02 Sep 2010 14:00

I think our Mac Pros are on the same airplane :-)
My Mac Pro has to be shipped to Switzerland

[stujmac26]

Read my Routemap for the first time this morning -

PUP Pick up 27 Aug 2010 14:00
REW Arrival at KN origin 30 Aug 2010 02:00
DEH Departure to airline 30 Aug 2010 21:55
DEP Departure 31 Aug 2010 01:05 Hong Kong
RCF Checked in at carrier destination 01 Sep 2010 01:00 Amsterdam
DEP Departure 01 Sep 2010 01:00 Amsterdam
RCF Checked in at carrier destination 01 Sep 2010 12:00 Luxembourg
AWD Docs (or efile) available at Dest. 01 Sep 2010 18:00
ATB Shipment advice 3rd party 02 Sep 2010 08:00
DTB Docs release/hand over to 3rd party 02 Sep 2010 14:00

How have you guys interpreted the DTB or the last few lines and also the Third Party, is that delivery to customer or is their "another couple" days of wait from the package arriving in Luxembourg, RCF/AWB???

Cheers!

Glad your machine is making some progress at last :)

If you look at the K&N tracking info, you will see that your 'package' weighs a lot - mine said 270kg. This is because what is being tracked is the freight with a shipment of Mac Pros. These then need to be divided up, combined with the 'other' part of your delivery - I believe this is the manuals and discs but I could be mistaken - and then on-shipped to you via UPS, TNT etc.

From the above I would assume a couple more days after 2nd Sep. Mine was on a plane that had the DTB status on 28th August and nothing else has been updated yet, so I think you still have some waiting to do :(

But it'll be worth it when it arrives! :D

[asnozz]

I know this has been asked, but what code are you using to see your status? Mine shipped on the 26th, but all I have is a WW000************* one as well as a Apple reference code beginning with 81

I've tried loading the KN with all these numbers without success. Earlier in this thread someone mentioned a code beginning HKG-8*******, unfortunately I don't have this and all my codes have 9 figures and not 8.

Argh :S

I don't have a TNT reference code yet :confused:

[Deepshade]

What have they been doing with my order?

Its amazing - they can ship a million iPads a week ;)
But they can't put a video card and some memory in a MacPro and put it in a box after 2 weeks.

[glassbathroom]

Glad your machine is making some progress at last :)

If you look at the K&N tracking info, you will see that your 'package' weighs a lot - mine said 270kg. This is because what is being tracked is the freight with a shipment of Mac Pros. These then need to be divided up, combined with the 'other' part of your delivery - I believe this is the manuals and discs but I could be mistaken - and then on-shipped to you via UPS, TNT etc.

From the above I would assume a couple more days after 2nd Sep. Mine was on a plane that had the DTB status on 28th August and nothing else has been updated yet, so I think you still have some waiting to do :(

But it'll be worth it when it arrives! :D

Hi stujmac26,

Up until Saturday morning at least, my Mac Pro was with yours on the trip to Luxembourg. Have you any idea what is happening now. I expected a new tracking number from TNT by now. I hope it is not just sitting in a warehouse somewhere until they can be bothered to pick it up.

By the way it is not the manuals and disc that they are waiting for. All this will have been done before it left China. It is any other items that you ordered from Apple Store (Printers etc.). Or in some cases the Apple Care documents. There is no reason for any hold up in it then being shipped on.

[mattmower]

I ordered last Monday & I don't have a tracking number yet so it looks like mine is still in the factory. :(

[stujmac26]

Hi stujmac26,

Up until Saturday morning at least, my Mac Pro was with yours on the trip to Luxembourg. Have you any idea what is happening now. I expected a new tracking number from TNT by now. I hope it is not just sitting in a warehouse somewhere until they can be bothered to pick it up.

By the way it is not the manuals and disc that they are waiting for. All this will have been done before it left China. It is any other items that you ordered from Apple Store (Printers etc.). Or in some cases the Apple Care documents. There is no reason for any hold up in it then being shipped on.

Hey glassbathroom - I've heard and seen nothing! Was expecting it to be slow after the UK bank holiday but thought status would be updated this morning. Weirdly yesterday my iPad 'Deliveries' app said 'status updated tomorrow' - it's never had a future date for any delivery before, so hopefully that means it is moving but they just haven't told us yet.

Thanks for the info on the extra bits - it'll be my Apple Care documents, hope that doesn't cause a delay as they could just post that to me separately!!

Now I just need to reconcile in my mind whether to wait for a 27" ACD (when in September do we think they will come out?!?) or grab a 24" ACD whilst they are still available. I have no way to use my new MP without one or the other!!! :o

[DigitalVT]

Glad your machine is making some progress at last :)

If you look at the K&N tracking info, you will see that your 'package' weighs a lot - mine said 270kg. This is because what is being tracked is the freight with a shipment of Mac Pros. These then need to be divided up, combined with the 'other' part of your delivery - I believe this is the manuals and discs but I could be mistaken - and then on-shipped to you via UPS, TNT etc.

From the above I would assume a couple more days after 2nd Sep. Mine was on a plane that had the DTB status on 28th August and nothing else has been updated yet, so I think you still have some waiting to do :(

But it'll be worth it when it arrives! :D

Ok, my package says 161Kg. Wow, yours DTB said 28th, so Saturday, I'd be very unhappy the Bank Holiday interrupted the delivery. My mind has been reading the DTB estimate as being in the UK at a TNT or UPS hub, but thats my decipher of it!! I am assuming if mine left Hong Kong at 1 in the morning it would be in Amsterdam by now!?!? Thats kind of bad planning/logistics of Apples main hub is in Luxembourg, you kinda think Amsterdam would have been a wiser location considering their manufacture plant is in China and AMS is where the entry into Europe is, but then what do I know!!

I've had numerous conversations with Apple staff and on Friday, someone took me seriously and making attempts to deliver it before my deadline of Friday, I guess if it's doesn't arrive then, I'll cancel it and maybe take the option of Apples kind "loan" service for 14 days!! But then that would mean driving into Regent Street or Covent Garden! :D

[glassbathroom]

Hey glassbathroom - I've heard and seen nothing! Was expecting it to be slow after the UK bank holiday but thought status would be updated this morning. Weirdly yesterday my iPad 'Deliveries' app said 'status updated tomorrow' - it's never had a future date for any delivery before, so hopefully that means it is moving but they just haven't told us yet.

Thanks for the info on the extra bits - it'll be my Apple Care documents, hope that doesn't cause a delay as they could just post that to me separately!!

Now I just need to reconcile in my mind whether to wait for a 27" ACD (when in September do we think they will come out?!?) or grab a 24" ACD whilst they are still available. I have no way to use my new MP without one or the other!!! :o

Thanks for the update. I was discounting the Monday holiday as it doesn't apply elsewhere in Europe and I think Apple Store HQ is in Ireland for us. They way these ship really exasperates me. Not long to wait though now. I just need to relax.

If it were me, I think I would wait for the 27". Maybe grab a very cheap screen off ebay to tide me over. It's funny I have an older 23" screen. When I bought this, I couldn't imaging ever wanting anything bigger. But I can now.

[DigitalVT]

I know this has been asked, but what code are you using to see your status? Mine shipped on the 26th, but all I have is a WW000************* one as well as a Apple reference code beginning with 81

I've tried loading the KN with all these numbers without success. Earlier in this thread someone mentioned a code beginning HKG-8*******, unfortunately I don't have this and all my codes have 9 figures and not 8.

Argh :S

I don't have a TNT reference code yet :confused:

Hello asnozz,

You need to go to the US Apple Store, that's just www.apple.com, go to the store section and down the bottom of the page is Check Status of your order, that brings you to a log on page for your order number and postcode or you can try your Apple ID if thats linked to this order, then th HKG number should be there within. Good luck!! ;)

[asnozz]

Thanks for the reply.

Unfortunately I've been going through the US site and don't have a number beginning with HKG. I wonder if it has shipped from somewhere else.....

Shipped to ******, GB 26 Aug 2010
Estimated Delivery Date (Subject to change) 07 Sep 2010 (Subject to change)
Current Delivery Status In Transit to Customer - Shipment on Schedule 31 Aug 2010

[DigitalVT]

Thanks for the reply.

Unfortunately I've been going through the US site and don't have a number beginning with HKG. I wonder if it has shipped from somewhere else.....

Shipped to ******, GB 26 Aug 2010
Estimated Delivery Date (Subject to change) 07 Sep 2010 (Subject to change)
Current Delivery Status In Transit to Customer - Shipment on Schedule 31 Aug 2010

Sorry, didn't mean anything by it, hmmm, sorry to hear you still can't find a tracking no.

Maybe then it'll appear before the end of the week?? :D

[2contagious]

Damn that hurts:

We estimate your order to be shipped by 14 Sep, 2010.
We expect your order will arrive by post to your shipping address on or before 21 Sep, 2010.

Ordered today in the morning.

[BriSpe]

I don't get it! Does Apple ship now from Luxembourg? I thought their Distribution Center is in the Netherlands.

[asnozz]

Sorry, didn't mean anything by it, hmmm, sorry to hear you still can't find a tracking no.

Maybe then it'll appear before the end of the week?? :D

just to add to the confusion, mine has been shipped by UPS and should be with me tomorrow. I'm glad I've finally found out where it is :D

For some reason I didnt have a tracking number until the day before it was (is) due to arrive :confused:

[stujmac26]

just to add to the confusion, mine has been shipped by UPS and should be with me tomorrow. I'm glad I've finally found out where it is :D

For some reason I didnt have a tracking number until the day before it was (is) due to arrive :confused:

Same for me! Yay!!

[glassbathroom]

Same for me! Yay!!

Not me. :mad:

[2contagious]

How long did your orders take? I ordered the hexa-core 3 days ago and order status is: shipping in two weeks, delivery in 3 weeks. Sooooooo loooong :eek:

[glassbathroom]

just to add to the confusion, mine has been shipped by UPS and should be with me tomorrow. I'm glad I've finally found out where it is :D

For some reason I didnt have a tracking number until the day before it was (is) due to arrive :confused:

Same for me! Yay!!

Good news. Let me know when they arrive. I think I am going to have to wait another day at least. No change on my delivery status at all. Did you get any ema from Apple when it transferred to UPS?

Hopefully I will get mine tomorrow.

[asnozz]

How long did your orders take? I ordered the hexa-core 3 days ago and order status is: shipping in two weeks, delivery in 3 weeks. Sooooooo loooong :eek:

no email from UPS or apple. The tracking just updated with a new delivery date (expected) and a UPS code. If I go on their website, it states it is out for delivery.

I order the 23rd of August, Dispatched the 26th, here (apparently) now.... :)

[glassbathroom]

no email from UPS or apple. The tracking just updated with a new delivery date (expected) and a UPS code. If I go on their website, it states it is out for delivery.

I order the 23rd of August, Dispatched the 26th, here (apparently) now.... :)

Well done. I ordered back on the 14th.:o

[DigitalVT]

just to add to the confusion, mine has been shipped by UPS and should be with me tomorrow. I'm glad I've finally found out where it is :D

For some reason I didnt have a tracking number until the day before it was (is) due to arrive :confused:

Oh good news then!! When did ya receive your UPS tracking details (what time of the day?)

Only been over three weeks wait!! :rolleyes:

[stujmac26]

Mine has arrived. UPS tracking details were posted last night (difficult to know when as the Apple Store was down for the new iPods & Apple TV).

Came in the big white Mac Pro box so everyone at work now knows I have more money than sense :cool: :p :D

[glassbathroom]

Mine has arrived. UPS tracking details were posted last night (difficult to know when as the Apple Store was down for the new iPods & Apple TV).

Came in the big white Mac Pro box so everyone at work now knows I have more money than sense :cool: :p :D

Excellent news. Hopefully mine will update later today.

[2contagious]

no email from UPS or apple. The tracking just updated with a new delivery date (expected) and a UPS code. If I go on their website, it states it is out for delivery.

I order the 23rd of August, Dispatched the 26th, here (apparently) now.... :)

And it said 2/3 weeks for you before, too? I am a bit scared it's listing such long shipping times because I got the free printer and (almost) free iPod nano deal (?!)

[BriSpe]

Oh good news then!! When did ya receive your UPS tracking details (what time of the day?)

Only been over three weeks wait!! :rolleyes:

Did ou get any further information from apple?
Our MP were on the same flight.

[glassbathroom]

Mine is arriving tomorrow.:D. The only problem is I have a meeting first thing. I hope I don't miss it and get a "you were out" card!

[2contagious]

Mine is arriving tomorrow.:D. The only problem is I have a meeting first thing. I hope I don't miss it and get a "you were out" card!

So it's been over two weeks for you? Are shipping/delivery times of 2/3 weeks to UK normal? :( I really want it earlier..

[Foggy]

I ordered mine (6 core 3.33, wireless keyboard, everything else standard) on 31st August, it shipped today (2nd Sept) from Ireland and is with UPS. Delivery is scheduled for Monday (gutted it isnt tomorrow as would have had Saturday to get it configured and loaded up with ram, hdds and ssds)

[2contagious]

I ordered mine (6 core 3.33, wireless keyboard, everything else standard) on 31st August, it shipped today (2nd Sept) from Ireland and is with UPS. Delivery is scheduled for Monday (gutted it isnt tomorrow as would have had Saturday to get it configured and loaded up with ram, hdds and ssds)

What?! Why from Ireland?! Did your order state a longer shipping time as well or has it always been 2nd september? I ordered the same, but with 5870 card.

[ZeissmeisteR]

Ordered the 31st, despatched yesterday (2nd). Almost a week ahead of what it said it would be. Now see it come to my door in 7 or 8 different pieces.

[2contagious]

Ordered the 31st, despatched yesterday (2nd). Almost a week ahead of what it said it would be. Now see it come to my door in 7 or 8 different pieces.

Did you order a 5770 or 5870 graphics card?
I'm starting to think it's either the 5870 card or the fact that I got the back to school deal that's holding my order :confused: .. but 2 weeks shipping, 3 weeks delivery?!

[DigitalVT]

Did ou get any further information from apple?
Our MP were on the same flight.

Didn't get any heads up from apple, tar muchly, kept an eye on 'tings all day and then been out on toon for night, just got in (apologies for any errors etc!!)
Nowt exceptionally changed on KN website but just logged into apples status page just now and gives carrier tracking number and assigned carrier, which happens in this case to be UPS. My worry is that it arrived in the Midlands of all places and now has to work it way down south, really Apple, maybe have a look at a map next time!! Considering the machine was in Amsterdam since Tuesday morning, then Luxembourg then Brumland!!! Christ, Apple must be a tour promoter!!! Ha and only 3 and a half weeks after ordering it, not bad for standard (but expensive bit of kit really)!!

Now that I've said that, it'll never arrive tomorrow!!

:cool:

[glassbathroom]

So it's been over two weeks for you? Are shipping/delivery times of 2/3 weeks to UK normal? :( I really want it earlier..

It's been 9 days from shipping notification to delivery. I ordered a printer with the MP and they have to ship them together in the UK. This adds two or three days to the time I think. Its arriving 4 days ahead of Apple's predicted date.

It's out for delivery now. I am sitting waiting patiently.:D

[DigitalVT]

It's out for delivery now. I am sitting waiting patiently.:D

Am sure yours will be there soon!! Just received mine!! Three and a half weeks after ordering it! (11th Aug)

<sigh> now who's got a copy of solitaire for OSX? :D

[glassbathroom]

Am sure yours will be there soon!! Just received mine!! Three and a half weeks after ordering it! (11th Aug)

<sigh> now who's got a copy of solitaire for OSX? :D

Great new. I think your order to delivery time is probably the record for this MP launch!

[2contagious]

Mine has arrived. UPS tracking details were posted last night (difficult to know when as the Apple Store was down for the new iPods & Apple TV).

Came in the big white Mac Pro box so everyone at work now knows I have more money than sense :cool: :p :D

Just received my SSD from OWC (to UK shipment) I ordered it a day after I ordered the Mac Pro and it actually arrived today 2 days later! Was shipped with Fedex and they didn't charge me any VAT/customs.

[ZeissmeisteR]

Did you order a 5770 or 5870 graphics card?
I'm starting to think it's either the 5870 card or the fact that I got the back to school deal that's holding my order :confused: .. but 2 weeks shipping, 3 weeks delivery?!

I added the 5870 to the order mate. My delivery is estimated for the 8th, so a week for delivery for me too.

[sochet]

Great new. I think your order to delivery time is probably the record for this MP launch!

I got mine in 2 days :P

[glassbathroom]

I got mine in 2 days :P

Not the quickest delivery record, the longest. Keep up.:D

[DigitalVT]

Just received my SSD from OWC (to UK shipment) I ordered it a day after I ordered the Mac Pro and it actually arrived today 2 days later! Was shipped with Fedex and they didn't charge me any VAT/customs.

I wouldn't hold your breath.

I ordered a software license dongle that came in Fed EX large box from a supplier in Phoenix Arizona, ordered it a couple weeks ago, about 7pm UK time friday night, it arrived in the UK Saturday night, received to me Monday morning, thats what I call quick delivery!!

That was two weeks today, just received in the post the Customs duty charge from Fed Ex, ouch!!!

[sochet]

Not the quickest delivery record, the longest. Keep up.:D

Seriously though, I don't know why it's taking you guys so long. My case is different due to it being a replacement and not a sale. And even though I got the stock 8 core, I was given a trackpad and wireless mouse, so it was classed as a BTO.

I was told it might take a month to send to me, but after a strong email (but polite) suddenly Applecare in Ireland magically had one to give me, which leads me to believe that either:

1. They just added the extras in Ireland

2. The Apple stores/Applecare are getting it before the first orders (makes sense)

3. There may be a problem at the plant. Although it takes probably much longer to assemble a MP, the volumes of orders much be much much lower than their notebooks.

I do guess they have to make it on an order-by-order basis. It would not make any sense to keep stock of all configurations (by virtue of how many options there are)

Also I don't know if it's been mentioned in this thread, but expedited shipping is a con, it can't be expedited due to the fact it has to come from China by air, and if you call up you will get a refund for it!

[glassbathroom]

My MP has arrived at last. Just doing a clean Smow Leopard install on my SSD and it is taking ages. Have to leave for the weekend soon!

[DigitalVT]

My MP has arrived at last. Just doing a clean Smow Leopard install on my SSD and it is taking ages. Have to leave for the weekend soon!

Cool beans!! Enjoy the install!! And enjoy the weekend!!!

:D

[Foggy]

What?! Why from Ireland?! Did your order state a longer shipping time as well or has it always been 2nd september? I ordered the same, but with 5870 card.

Other than the 6 core 3.33 ghz processor and the wireless keyboard, the machine is stock. It said when I ordered it 3-5 business day dispatch and gave me an estimated delivery date between 6th and 9th September. Currently it is on its way to the Croyden UPS depot so hopefully should be out for delivery to me on Monday.

My SSD, extra HDD's and RAM all arrived on Friday :D

[2contagious]

I have just called Apple Costumer Service and they told me the free-after-rebate printer that I ordered as part of the back to school deal is on backorder.. which was why the whole order was supposed to arrive on Tuesday 21st, but they can split the delivery, so my custom Mac Pro (and back to school deal iPod Touch) will arrive 2 working days earlier.. which means the friday or saturday before, so 17th or 18th September... I guess that's a little better :o

[2contagious]

From the general shipping thread:
Mine says it has been shipped today together with my iPod touch and apple care. Does anyone know how long it usually takes for it to arrive (I live in the UK). It actually shows me an expected delivery date of 24th September now. That's 3 days WORSE than the expected delivery date before they shipped it.. 2 WEEKS to ship something from Netherlands to UK or wherever they ship it from?!? That surely can't be right?

How long did it take from shipping date to receiving it for you?

EDIT: My order status says "Shipped on: Sep 10, 2010 via Syncreon Technology. Who are they?