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View Full Version : Do NOT buy Picsel Smart Office for the iPad




caubeck
Sep 29, 2010, 07:17 AM
Visually the app is quite nice. It's colorful and seems to have the usual variety of features in very basic Office apps on iOS.

However, it seems to have been ported directly from another mobile operating system with no thought for iOS at all. I'm not going to attempt to explore its features and limitations for text editing because right now it's all irrelevant.

The "Help" mentions how to move documents to and from SD cards!

There's no way to export documents from the app. At all. It gives you the physical pathway to where the doc is stored - where only jailbreakers could go - but there's no way to mail docs out or open them in other apps.

I've demanded my money back.

Meanwhile, do not buy this app. It's not for us and I have no idea how it got through the approval process.



zed2
Sep 29, 2010, 08:24 AM
Visually the app is quite nice. It's colorful and seems to have the usual variety of features in very basic Office apps on iOS.

However, it seems to have been ported directly from another mobile operating system with no thought for iOS at all. I'm not going to attempt to explore its features and limitations for text editing because right now it's all irrelevant.

The "Help" mentions how to move documents to and from SD cards!

There's no way to export documents from the app. At all. It gives you the physical pathway to where the doc is stored - where only jailbreakers could go - but there's no way to mail docs out or open them in other apps.

I'm torn between demanding my money back or waiting till the developers wake up and make massive changes.

Meanwhile, do not buy this app. It's not for us and I have no idea how it got through the approval process.


I suggest that you make a complaint to Apple... Sounds like they should not have allowed the app to be released.

caubeck
Sep 29, 2010, 08:53 AM
Yes, I did in the end, just after I posted the above. I don't mind waiting for cheaper apps to improve but this one goes a bit too far and isn't cheap.

franmatt80
Oct 3, 2010, 10:42 AM
Thanks for posting this - I've looked at the app and debated buying it, and only the complete lack of any info on either app store or website stopped me doing it.

Hope you get your refund as it sounds like a ridiculously badly written app....

caubeck
Oct 3, 2010, 08:05 PM
I complained to Apple and the developer and heard nothing back. That was five days ago. So we'll see.

caubeck
Oct 11, 2010, 08:38 AM
For the record, neither Apple (two emails) nor the developers have got back to me, after 12 days.

zed2
Oct 11, 2010, 08:41 AM
well that sucks... I've spoken to apple about a number of issues and they have always responded very quickly

caubeck
Oct 18, 2010, 06:39 PM
Well, I don't think I'll be hearing back from anyone now!