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View Full Version : Weird Internal Modem Problem...


eRondeau
Dec 26, 2004, 01:56 PM
I recently had to move back home with my mother to help her after some minor surgery, which has required me to start using my iBook G4's internal dialup modem again. (Normally I use Airport Extreme for my internet connection.) Although my iBook's internal modem always connects with my ISP flawlessly, it will randomly disconnect whenever it wants to. Sometimes this will be after a few minutes, sometimes I can be online for hours with no problems. It is driving me crazy. I finally found the modem log and am copying it below. As you can see, it notes "Terminating on Signal 15" after about 10-minutes and then hangs up. The error message popup is always the same "The other side has unexpectedly hung up." My ISP has looked into this, and it is in fact my modem that is hanging up. They have no other customers reporting this problem.

What is a "Signal 15"??? Is this a hardware problem? Do I need a new modem? Can I reconfigure something in a preference file to make it more tolerant of this error?

Any ideas at all??? Thanks!


Mon Dec 20 17:12:38 2004 : Version 2.0
Mon Dec 20 17:12:39 2004 : Dialing 352-7054
Mon Dec 20 17:13:07 2004 : Modem Reliable Link Established.
Mon Dec 20 17:13:07 2004 : Modem Compression Established.
Mon Dec 20 17:13:10 2004 : Serial connection established.
Mon Dec 20 17:13:11 2004 : Using interface ppp0
Mon Dec 20 17:13:11 2004 : Connect: ppp0 <--> /dev/cu.modem
Mon Dec 20 17:13:15 2004 : local IP address 209.216.148.19
Mon Dec 20 17:13:15 2004 : remote IP address 192.168.154.52
Mon Dec 20 17:13:15 2004 : primary DNS address 209.216.129.2
Mon Dec 20 17:13:15 2004 : secondary DNS address 209.216.129.4
Mon Dec 20 17:23:43 2004 : Terminating on signal 15.
Mon Dec 20 17:23:43 2004 : Connection terminated.
Mon Dec 20 17:23:43 2004 : Connect time 10.6 minutes.
Mon Dec 20 17:23:43 2004 : Sent 87356 bytes, received 547877 bytes.
Mon Dec 20 17:23:46 2004 : Serial link disconnected.

Daveway
Dec 26, 2004, 11:14 PM
It sounds like your computer is telling the modem to disconnect. Is it timed to disconnect after a period of time? I can only think of resetting the nv-ram and pram. Other than that we might need to get a veteran in here. :rolleyes: