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View Full Version : PLEASE HELP: iPAD STOLEN - NEED ADVICE




sonosaeterno
Oct 4, 2010, 07:12 PM
So I had my iPad stolen from my hotel room about a month ago. It is synced with MobileMe but I do not pay for 3G service on it. I was about to just live with the fact it was gone forever. I filed a police report. Talked to everyone at the Hotel (acting like everyone is innocent) and nothing went through until just now. My ipad showed up on MobileMe maps and it is in NYC Airport (hopefully not on its way to Europe!) Is there a way to have Apple directly find it just through a serial number or something?? Steve Jobs has to have something to help his fellow Apple enthusiasts. Please help! I am so close to getting it back! Any advice would benefit



wordoflife
Oct 4, 2010, 07:26 PM
You are probably out of luck.

Depending how far you are from your iPad, you might be able to track it down, but by the time you get there, the person might have already flew somewhere else.

SVT Amateur
Oct 4, 2010, 07:27 PM
Call the airport police? Can your tracking software show you exactly where it is in the airport or that it is just at the airport? If the latter I'm pretty sure you are SOL for the time being.

jmann
Oct 4, 2010, 11:00 PM
You can give the serial number apple, they will "flag" it. But honestly not even that will do anything. I'm not even sure what the procedure would be if they brought it into an apple store.

sonosaeterno
Oct 4, 2010, 11:11 PM
Whats the number to Apple?

NicoleRichie
Oct 4, 2010, 11:15 PM
taken from your room when you were out? I would place this one on the hotels liability and have them replace it at once. That means they have an employee with sticky fingers and are liable. I would not have paid the bill until I was reimbursed for the stolen item.

jmann
Oct 4, 2010, 11:21 PM
Whats the number to Apple?

Just look on their website or search google...
http://www.apple.com

jmann
Oct 4, 2010, 11:22 PM
taken from your room when you were out? I would place this one on the hotels liability and have them replace it at once. That means they have an employee with sticky fingers and are liable. I would not have paid the bill until I was reimbursed for the stolen item.

Most hotels have a policy where they are not liable for items stolen from the room. At least most hotels I've been to have this policy.

sonosaeterno
Oct 5, 2010, 12:26 AM
Yeah we know the only person could have been our cleaning lady and we told the manager but he seemed like he wasn't capable of much. You can't just go around accusing.. but who else would it have been.. I am very upset with the situation

mikeydeezy
Oct 5, 2010, 12:38 AM
I have nothing constructive to offer but I wish you the best in getting it back.

BillyBobBongo
Oct 5, 2010, 12:39 AM
I never trust hotel staff with anything. It's hard to believe that hotels can do nothing when it's so blatently obvious who took it, were there no CCTV cameras in the corridors of the hotel showing exactly who went in and out of the room?

I'd just claim it back on my home contents insurance and get a new one, you have a police report after all. Regrettably the police tend to be a bit crap when it comes to theft.

Chances that you'll get it back are very slim I'm afraid. Sorry that you were a victim of crime, it really sucks!

sonosaeterno
Oct 5, 2010, 01:47 AM
Guess I just have bad luck with Apple. I was jumped by 6 guys around this time last year in the city for my bag of camera equipment. I was lucky enough to fight them off to keep the bag but it cost me my iphone and a head full of staples + however much the ambulance was..

Mr. Incredible
Oct 5, 2010, 01:57 AM
Guess I just have bad luck with Apple. I was jumped by 6 guys around this time last year in the city for my bag of camera equipment. I was lucky enough to fight them off to keep the bag but it cost me my iphone and a head full of staples + however much the ambulance was..

Wow. What city do you live in? NYC? My advice. Move, to southern California. It's somewhat safer out here.

colmaclean
Oct 5, 2010, 02:57 AM
Most hotels I've been in, the cleaners will service a number of rooms at once, leaving all their doors open. Wouldn't be hard for someone to slip into your room and rifle your belongings while the staff are busy in another location.

If they get caught, it's not like the cleaners know (or care) if the person is actually staying in that room...

For that reason, I am very wary of leaving tech (or any expensive articles) in a hotel.

melman101
Oct 5, 2010, 05:23 AM
Usually hotels have a safe. That's where I put my laptops and ipads when I leave the room (if I don't take them with me).

nataliamck
Oct 5, 2010, 11:14 AM
You can give the serial number apple, they will "flag" it. But honestly not even that will do anything. I'm not even sure what the procedure would be if they brought it into an apple store.

Just thought I would add that Apple will do absolutely nothing. They don't "flag" items as I learnt when I had my iPhone stolen. The guy told me if the thief brought the iPhone in they would service it as if it was theirs.

Useless I know, but thought I'd save you some time from trying to get Apple to help.

TheBritishBloke
Oct 5, 2010, 12:02 PM
There was someone on here who saw their iPad flag up on MobileMe, they already had a police report, and they told them where it was, they went in and recovered the iPad :)

Best of luck, but you're probably out of luck.

TwoSocEmBoppers
Oct 5, 2010, 12:24 PM
Move, to southern California. It's somewhat safer out here.

Hahahaha I too have nothing constructive to add just like this. It's true. Can't beat the weather too :)

dacreativeguy
Oct 5, 2010, 12:26 PM
Yeah we know the only person could have been our cleaning lady and we told the manager but he seemed like he wasn't capable of much. You can't just go around accusing.. but who else would it have been.. I am very upset with the situation

It's likely a more sophisticated operation than that. The cleaning people probably case the rooms and then communicate where the valuables are to a third party. In all reality, the actual thief probably doesn't even work at the hotel. If someone at the front desk generates a duplicate room card key, then there won't even be any computer record of an employee entering the room.

In the future, put your valuables in a safe or bury them under clothes in your suitcase. Don't leave computer bags or cables laying around. If you give the perception that you have valuables with you, then they will know that they are somewhere close by... And always put the passcode lock on your ipad when travelling. If it gets stolen, at least you'll only lose hardware and not sensitive data.

sonosaeterno
Oct 5, 2010, 04:21 PM
It's likely a more sophisticated operation than that. The cleaning people probably case the rooms and then communicate where the valuables are to a third party. In all reality, the actual thief probably doesn't even work at the hotel. If someone at the front desk generates a duplicate room card key, then there won't even be any computer record of an employee entering the room.

In the future, put your valuables in a safe or bury them under clothes in your suitcase. Don't leave computer bags or cables laying around. If you give the perception that you have valuables with you, then they will know that they are somewhere close by... And always put the passcode lock on your ipad when travelling. If it gets stolen, at least you'll only lose hardware and not sensitive data.


Surprisingly it was hidden, they must have did a hard search. I locked it on mobileme so they cant access it. I am just hoping that they eventually land somewhere permanent and use the ipad before restoring it so I can locate them and report it to police. Who wants to make bets I win this ordeal? :p

ATTN THIEVES: Don't mess with tech degrees

iphone1105
Oct 5, 2010, 04:35 PM
Who wants to make bets I win this ordeal? :p

ATTN THIEVES: Don't mess with tech degrees

I'll bet ya, you lost as soon as it was stolen....so what do you want to bet

sonosaeterno
Oct 5, 2010, 05:20 PM
I'll bet ya, you lost as soon as it was stolen....so what do you want to bet

I bet you stole it :D

sonosaeterno
Oct 5, 2010, 05:21 PM
I can only hope that it was coincidence that the first time i get any reading from findmyiphone on mobileme was at a airport. What a story that would be if my iPad was used in a terrorist attack to make a bomb

iphone1105
Oct 5, 2010, 05:25 PM
I bet you stole it :D

hahah, I'm no theif, except when my wife leaves the room and she leaves her wheat thins box open and I snag a few....and that pencil in 4th grade:p

Seriously, hope it works out bro!

Pinger
Oct 17, 2010, 10:51 AM
So I had my iPad stolen from my hotel room about a month ago. It is synced with MobileMe but I do not pay for 3G service on it. I was about to just live with the fact it was gone forever. I filed a police report. Talked to everyone at the Hotel (acting like everyone is innocent) and nothing went through until just now. My ipad showed up on MobileMe maps and it is in NYC Airport (hopefully not on its way to Europe!) Is there a way to have Apple directly find it just through a serial number or something?? Steve Jobs has to have something to help his fellow Apple enthusiasts. Please help! I am so close to getting it back! Any advice would benefit

Wow and I thought I was being paranoid, went to Boston for a 4 day weekend last week and I put my new iPad into the room safe whenever I went out.. Glad I did now after reading this, sorry for your loss sonosaeterno :(

rabbitjetta
Feb 1, 2011, 04:59 PM
That sounds like my hotel adventure, on a class trip we went to washington and the door didnt get shut. They didnt take the my teachers Cannon camera or his macbook pro 17 inch, but they did take 2 credit cards and 900 dollars cash. I saw the guy but didnt think anything of it but he was carrying my cheesecake factory box from the trash can and it had the money in it. I didnt think of it cause its not like were the only ones that went there. Within 2 hours they spent like 600 dollars on the cards. They didnt take my nano or my classic though.