View Full Version : iPod will not mount, is my computer blind?

Dec 28, 2004, 12:36 PM
I got an iPod for Christmas, yeah for me, but it will not sync, mount, anything when I plug it in. I have reset the iPod and restarted the computer with no luck, it would not show up in isync either. Could my firewire ports be dead? Has anyone else done this. Oh yeah I have an iMac g3 500 running 10.3.6.
Thanks for the help.

Dec 28, 2004, 12:48 PM
Does it work in iTunes? ie, when you plug it can you copy music to it via iTunes? if the trouble is that you can't mount it as a data drive or sync address book type stuff to it, but it works in iTunes, then go into the iTune iPod preferences menu and check that you want to iPod to be mountable.


Dec 28, 2004, 12:54 PM
Do you have any other FireWire devices that you can use to test your port? Then you can see whether the problem is with the iPod or the port. If it doesn't mount (as in show up on the Desktop), you may have iPods and drives made not to show up as icons. Check in Finder prefs.

Also type:
ls /Volumes
in Terminal to see whether it's mounted or not.

Dec 28, 2004, 01:51 PM
Yah, check if the firewire port is actually working.
Secondly a silly thing, but make sure in Finder-Preferences that you have the option to show iPods checked on..

Dec 28, 2004, 09:16 PM
I tried mounting another firewire drive and it did not mount either and I looked to make sure preferences would allow it to show up and it would. I am assuming at this point that I have 2 bad firewire ports. Its an iMac, so I doubt I can replace the ports or trouble shoot the problem myself although I can tinke, I would'nt know what to do.
Any suggestions as what to do from here, buying a new computer aside.

Dec 28, 2004, 09:44 PM
Oh I forgot to add, when I plug the ipod in to the firewire it starts to charge, but does not mount so something in the firewire is working. when I plugged it into my usb 1.1 port the ipod mounted and was ready to go, but transferring data and songs at usb 1 speeds seems unacceptable.

Dec 28, 2004, 11:00 PM
I had a similar problem with a 1ghz eMac at my school... turns out the firewire device was fried :eek: ...but it still said it was "charging..."

Dec 29, 2004, 12:01 AM
You mean the firewire card inside was fried and had to be serviced?

Dec 29, 2004, 03:34 PM
this may sound silly, but log yourself out, keeping the ipod connected and log back in. it's happened to me before.

Jan 1, 2005, 07:49 AM
another possibility I didn't tried before I had problems here: repair permissions... my camera was 'seen' in the Profile, but not in the software... normally it did work all the time but one day it failed and so did my printer, so I repaired permissions and now everything is back to normal, so maybe thats happening with you?
or just a failing FireWirecontroller... wich **** because you're on an iMac so no way to plug a new card in there... and USB1.1 hmmz as you said... terrible for anything speedy

both FireWireports not working sound logical since they are both on the same controller...

the oher drive not working... well try permissions, if that doesn't work, I'm afraid you'll have to get a new (or used) mac

Jan 1, 2005, 09:57 AM
I've had my 4G iPod and iBook for about 6 mos. now. Just two days ago my iPod would not mount in iTunes or Finder, but I could see it in Disk Utility. I ran disk repair, and it found a couple of errors but fixed it right away.

I then went to iPod updater and restored my iPod, which reset it to factory settings. It then mounted in iTunes and restored the music without any problem. I think I rebooted after the restore but I can't remember, restarts never hurt IMO.

Oh...and it's possible that dropping my iPod a couple of feet to concrete cause this problem. hee hee, but it works fine now...a tribute to Apple's quality products.

Since it's new, have you checked for the updates in firmware, etc.???

Jan 1, 2005, 12:23 PM
I don't know if this is your problem, but this happened to me once. It was due to a faulty firewire cable, which is at least relatively inexpensive to replace.