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djgeneral
Oct 8, 2010, 02:45 PM
I only use my Shuffle every once in awhile, and when I tried to use it today, it won't show up on iTunes.

It still plays the songs already on it fine, and everything else works, but I can't update songs. What gives?



aarond12
Oct 8, 2010, 03:15 PM
This issue is typically resolved by resetting the iPod. Since that process is different on each Shuffle, we need to know which model you have.

-Aaron-

djgeneral
Oct 9, 2010, 11:28 AM
I have the (Product)Red iPod shuffle. I think it is the 2nd generation? It isn't the newest ones with the screen.

circularforward
Oct 9, 2010, 11:41 AM
If you still can't get it to be recognized in itunes, you can reset it through this utility (http://support.apple.com/kb/HT1238).