Just bought a new iPad, Windows 7 not letting it be synced/activated.

antster94

macrumors 6502a

Original poster

• Oct 23, 2010

• #1

Hey foolz,

My friend has just bought a 32GB iPad today. But on his Dell laptop (it's not a piece of crap, i7 etc), he is getting error 0xE8000065.

Anyone got any advice?

Thanks.

 

tico24

macrumors 6502

• Oct 23, 2010

• #2

According to a google-found website:

http://www.applerepo.com/how-to-fix-iphone-error-0xe8000065/


- Reinstall iTunes
- Get a new USB cable
- Turn the phone on and off whilst plugged in
- Enable administrator mode for some apple-related process (I'm not a Windows user)

 

antster94

macrumors 6502a

Original poster

• Oct 23, 2010

• #3

He's tried reinstalling iTunes, could try a new cable but not sure that will work, his iPhone also isn't working with it so it wont be that, and I guess he could try admin mode.

EDIT: none of those worked apparently.

Any other suggestions?

 

tico24

macrumors 6502

• Oct 23, 2010

• #4

Return it.
A brand new product doesn't work.

 

antster94

macrumors 6502a

Original poster

• Oct 23, 2010

• #5

tico24 said:

Return it.
A brand new product doesn't work.

Click to expand...

It's a problem with the computer and/or iTunes, he can't sync his iPhone either. Maybe something to do with USB hardware?

 

S

Saberon

macrumors 6502a

• Oct 23, 2010

• #6

Don't think it's the iPad...try installing newest windows updates and try creating a new user account and syncing on that account.

 

M

melman101

macrumors 68030

• Oct 23, 2010

• #7

Well my friend had a Dell i7 laptop and apparently the chipset doesn't support syncing with the iPhone / iPad. I'm not sure if he ever got it resolved. If he did, it would be by installing a new Bios from Dell. I would give that a shot.

http://support.dell.com

and enter your Service Tag.

 

antster94

macrumors 6502a

Original poster

• Oct 23, 2010

• #8

He got it working in the end, USB ports on his PC weren't working properly but for some reason they do now 🙂