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Portenzo!
Jan 13, 2011, 11:15 AM
Hi guys (and gals!), I do apologize for the delay in responding to some emails. We expected sales to drop off after the Holiday season, and, well, that did not happen. So, we were caught a little off guard with the continued volume. (if you emailed and did not get a response in several days, then please re-send)

I will do my best to respond to all emails within 24 hours or less.

Shipping times are slipping a bit, but we are catching up.

If you like the stiffer spine that stays more upright for typing angles, your in luck. Our newest model now has a much stiffer spine when opened all the way. (no need to request it, all currently shipping cases are this model.)

Ohh, and the Portenzo ID sticker on the inside of the case cover is easily removable if you don't want it. It won't leave a residue or mark. The second sticker in the package is not a mistake, we include an extra, just in case you want to re-write it, or give the case away later...

Thanks again, and super thanks for your patience!

Darin, Nicole, Kris, & Team Portenzo



bigbro1096
Jan 13, 2011, 06:54 PM
Hi guys (and gals!), I do apologize for the delay in responding to some emails. We expected sales to drop off after the Holiday season, and, well, that did not happen. So, we were caught a little off guard with the continued volume. (if you emailed and did not get a response in several days, then please re-send)

I will do my best to respond to all emails within 24 hours or less.

Shipping times are slipping a bit, but we are catching up.

If you like the stiffer spine that stays more upright for typing angles, your in luck. Our newest model now has a much stiffer spine when opened all the way. (no need to request it, all currently shipping cases are this model.)

Ohh, and the Portenzo ID sticker on the inside of the case cover is easily removable if you don't want it. It won't leave a residue or mark. The second sticker in the package is not a mistake, we include an extra, just in case you want to re-write it, or give the case away later...

Thanks again, and super thanks for your patience!

Darin, Nicole, Kris, & Team Portenzo

Portenzo is the best! I am an apple fanboy and now a Portenzo fanboy! Their products and customer service is great! And drain you are so dedicated to your customers! You have no idea how much I appreciate this!!!

anthonymoody
Jan 14, 2011, 10:49 AM
I agree Portenzo is the best! Love my wild boar case and can't wait to get one for my ipad2!!!

bigbro1096
Jan 14, 2011, 03:01 PM
I just received my replacement and everything is better! The whole thing is stiff, my iPad fits flushly and over all it is AWESOME.

blackberrypilot
Jan 14, 2011, 08:14 PM
Are cases for the iPad 2 already in development? I'd really like the composition one for it.

bklam
Jan 17, 2011, 03:49 PM
I've been using the double black for about 3 weeks now and i have to say the case is beautiful. One thing that i'm starting to notice is that the spine is starting to weaken and not holding up the ipad is a straight angle. It didn't to begin with but it's sliding down more and more when folded. Just a couple things to keep in mind, but from what Darin has said, this has been solved.

NightStorm
Jan 17, 2011, 05:23 PM
Are cases for the iPad 2 already in development? I'd really like the composition one for it.

Hopefully they are available shortly after the iPad 2 launch, because I'll definitely be picking one up!

dguitarman2425
Jan 24, 2011, 09:28 AM
It is the Teju skin case.

I don't know if you're still lurking here LanikaiGirl, but if you are how long did it take Portenzo to ship you your Teju skin case from the day you ordered it? Thanks! (if ya see this) :D

utl768
Jan 24, 2011, 12:24 PM
can you use this case with the speck screen protector film

i have a sena folio right now but would love access to the whole screen with this case

EazyWeazy3
Jan 24, 2011, 06:20 PM
Birthday is in a couple days and I plan on joining the Portenzo Family.

Beautiful cases!

utl768
Jan 24, 2011, 06:31 PM
just ordered that red one

been looking for a good case

flatline82
Jan 24, 2011, 07:43 PM
I previously reviewed the standard Portenzo Notebook case (Mine is blue :cool:) and just reviewed the Composition style case if you're interested. I also highlight and show a bit more on how the corners look and function compared to other cases of this style.. =)

Enjoy!

http://www.youtube.com/watch?v=PUZ0N9OwvAA

Absolutely love the Portenzo cases!

PacMookBro
Jan 25, 2011, 11:54 AM
I previously reviewed the standard Portenzo Notebook case (Mine is blue :cool:) and just reviewed the Composition style case if you're interested. I also highlight and show a bit more on how the corners look and function compared to other cases of this style.. =)

Enjoy!

http://www.youtube.com/watch?v=PUZ0N9OwvAA

Absolutely love the Portenzo cases!

Yet another great review of Portenzo. The composition case is beautiful and hides away shiny iPad in public. :) So you now have two Portenzo cases? When do you use which?

Mac2.O
Jan 25, 2011, 05:37 PM
Just received my Composition Notebook case. Totally impressed with it - even better than I expected. I read the reviews and checked out all four of the companies that do these type of iPad cases. Portenzo came the most highly rated, and now seeing it, I agree - as high-quality as you can get. Arrived with a hand-signed tag, & logo'd screen-cleaner cloth too! They also have about the slickest shipping tracker system I've seen, and when I emailed them about a glitch on their web site late one week - I got a reply from Darin that weekend. Great case - great company!

LanikaiGirl
Jan 29, 2011, 08:25 AM
I don't know if you're still lurking here LanikaiGirl, but if you are how long did it take Portenzo to ship you your Teju skin case from the day you ordered it? Thanks! (if ya see this) :D

I would say about a month. It was a special order and difficult to make. Darin was also in the middle of a design change, and wanted to make it with the newest updates. I will say, it was worth the wait.

utl768
Jan 29, 2011, 09:34 AM
Does the place take returns

Bought a case but I don't need it anymore

maflynn
Jan 29, 2011, 10:27 AM
Does the place take returns

Bought a case but I don't need it anymore

Why not call and ask them?

bigbro1096
Feb 4, 2011, 11:48 PM
Has anyone else noticed how Portenzo's craftsman ship has decreased? I recently got a replacement because my first case the iPad didn't fit in flushly no matter what way I put it in. With my replacement it didn't come with an inside Portenzo sticker, which is understandable, but now the corners seem to lift or force the iPad out and the interior paper is starting to come off of the spine. For these reasons I've been using my iCase, but it's extremely thick compared to the naked iPad and the Portenzo. Oh well, I hope they make better cases so they don't loose customers as I really love them and their ethnicity.

stoplis
Feb 18, 2011, 10:11 AM
I received mine today and I couldn't be happier.
Here is some photos...

http://farm6.static.flickr.com/5214/5456329582_b24c4f36c6_z.jpg

http://farm6.static.flickr.com/5178/5455720355_f0b2e99883_z.jpg

http://farm6.static.flickr.com/5017/5455796567_67a09e437e_z.jpg

More photos here (http://www.flickr.com/photos/51556077@N08/sets/72157625955683799/with/5455726529/).

ksmith80209
Feb 22, 2011, 11:41 PM
How's the stiffness of the binding on the new Portenzo? I've gone back to my old DodoCase from the Portenzo due to the slop in the Portnezo's binding. Just got annoyed with how it wouldn't stand up at all.

ksmith80209
Feb 22, 2011, 11:45 PM
Has anyone else noticed how Portenzo's craftsman ship has decreased?

Yes. I have an Alano and it's got two big issues. First, there's a spot on the leather where it's super thin - almost like the hide had a deep barbed-wire mark or something. It feels like it could easily tear in the spot. Second, the bottom right corner doesn't seem to fit properly. The Alano is a lot less stiff than the original Portnezo and tends to flex a bit. When this happens, the iPad actually pops out on that bottom corner. Pretty annoying.

bthompson
Mar 3, 2011, 08:26 AM
Well I started this thread and wanted to chime in on my daily use of the Portenzo. This case still looks great as from day 1, and I continue to get compliments on it. Early on my iPad was coming loose but Darren and his team repaired mine and it's worked great since. I think this was a fluke as I have had no problems since. The spine on mine isn't as strong as it once was, and it will sometimes slide when it's in the typing position. A minor problem in my book.

Overall I am still very happy with this case and hopes this leads others to choose Portenzo!

bklam
Mar 3, 2011, 08:26 PM
I actually managed to crack my case today when i removed it from the case itself. I went from corner to corner and crack, the wood in the top left corner cracked. Not sure if portenzo does exchanges but i'm guessing i'll have to buy some crazy glue to fix it.

SoybeanStasher
Mar 4, 2011, 02:04 PM
I really love them and their ethnicity.
:confused:

Well, whatever their ethnicity, I'm looking forward to mine. You can preorder the iPad 2 cases now:
http://shop.portenzo.com/ProductDetails.asp?ProductCode=Notebook-Style-iPad_2-case

I hope they stick an auto-unlocker magnet in the cover!

whiskeyred
Mar 16, 2011, 01:40 PM
anyone ever seen notebook with the yellow liner?

ragermac
Mar 16, 2011, 01:47 PM
My main concern is the cover losing its grip on the ipad 2 over time. I do not want this thing flying out as soon as I open it. That is holding me back from buying one.

ksmith80209
Mar 16, 2011, 05:18 PM
I've had one for my iPad 1 for 6 months or so with no issues (losing grip-wise, that is)

deathcab4xtina
Mar 16, 2011, 10:09 PM
anyone ever drop one of these things?

biosci
Mar 16, 2011, 10:38 PM
How is the Portenzo with repeated in and out of your ipads? I usually use my ipad in a case like this when going to work but at home, typically take it out of the case...

aricher
Mar 16, 2011, 10:45 PM
How is the Portenzo with repeated in and out of your ipads? I usually use my ipad in a case like this when going to work but at home, typically like it out of the case...

Mine was in/out at least once a day for several months, the corners stayed as tight as the day I received it. The video on their site is no joke, you can vigorously shake this case and the iPad will not fall out.

JonMPLS
Mar 21, 2011, 07:23 PM
I really like the design, feel and materials, but my alano is simply warped. My guess is it because it is so thin by the dock. Anyone else have this problem?

Domdog31
Mar 22, 2011, 03:45 PM
Anyone receive shipment notification yet? Unordered mine over 2 weeks ago and still not even a confirmation email?

Aqua Bliss
Mar 22, 2011, 03:49 PM
Anyone receive shipment notification yet? Unordered mine over 2 weeks ago and still not even a confirmation email?

If you Unordered, why would they still ship you one?

Domdog31
Mar 22, 2011, 03:50 PM
Anyone receive shipment notification yet? I ordered mine over 2 weeks ago and still not even a confirmation email?

Domdog31
Mar 22, 2011, 03:51 PM
If you Unordered, why would they still ship you one?

Typo from my ipad2 lol.

yvrgal
Mar 27, 2011, 12:14 AM
I upgraded my order to the Composition for iPad 2. I can't wait! :D

As7eroidS
Mar 30, 2011, 07:27 AM
I upgraded my order to the Composition for iPad 2. I can't wait! :D

imo, the composition is ugly... but can be cool at times.

yvrgal
Mar 30, 2011, 11:11 PM
imo, the composition is ugly... but can be cool at times.

IMO, I love it! Have a great day. :D

blueridge
Mar 31, 2011, 11:40 AM
in before closed.. or not.. hope not.. :eek:

Xrated
Mar 31, 2011, 09:19 PM
Can someone help me out with the return shipping address for Portenzo? Darin agreed to exchange my defective Alano (frame warped and broken after six weeks use), a week back, but I haven't heard back from him with an address for me to send the little guy back to?

I've explored the website, and I sure can't find the address!

a

London23
Apr 2, 2011, 08:42 AM
I would say about a month. It was a special order and difficult to make. Darin was also in the middle of a design change, and wanted to make it with the newest updates. I will say, it was worth the wait.

First I would like to say...the Teju case you have is breathtaking and simply exquisite! ;) If you don't mind my asking...How much did this cost?

Xultar
Apr 2, 2011, 10:33 AM
anyone ever seen notebook with the yellow liner?

Check the massive thread some where from like page 38 forward. Someone has the yellow and it looks totally sick. I don't like yellow but man I could be swayed.

whiskeyred
Apr 2, 2011, 10:51 AM
nice, I went for it! can't wait

Steviejobz
Apr 2, 2011, 11:36 AM
nice, I went for it! can't wait

Well be prepared to wait 2 months at least. ;)

LanikaiGirl
Apr 2, 2011, 12:21 PM
First I would like to say...the Teju case you have is breathtaking and simply exquisite! ;) If you don't mind my asking...How much did this cost?

I believe Darin is charging $129.

dseig001
Apr 2, 2011, 12:40 PM
I'm kinda bummed I haven't heard from these guys yet - I really want to order a custom case for my Original iPad and haven't heard from them after drop
Ing them a line by PM here and also through their website....

bthompson
Apr 4, 2011, 10:19 AM
Getting an iPad 2 and gonna get a new portenzo. If anyone wants a cheap used Portenzo case let me know!

vito
Apr 5, 2011, 05:09 AM
Twenty Three And A Half White looks gorgeous, might return my red smart cover hmmm

whiskeyred
Apr 5, 2011, 06:20 AM
Well be prepared to wait 2 months at least. ;)

Darin emailed yesterday and said it wold ship by the 12th at the latest, I was a pre-order

mdwsta4
Apr 11, 2011, 07:56 PM
Emailing them to see if I can get a replacement case. First one came in with a sizable chunk missing out of the frame. Replacement appeared fine. After less than 3 months of use there are a number of cracks in the wood. I'm hardly a heavy user nor do I take this case with me on a daily basis or take the ipad out of the case. To me there is no reason this should be occurring on a higher priced case such as Portenzo. I hope they're willing to resolve the problem.

Xultar
Apr 11, 2011, 08:12 PM
Emailing them to see if I can get a replacement case. First one came in with a sizable chunk missing out of the frame. Replacement appeared fine. After less than 3 months of use there are a number of cracks in the wood. I'm hardly a heavy user nor do I take this case with me on a daily basis or take the ipad out of the case. To me there is no reason this should be occurring on a higher priced case such as Portenzo. I hope they're willing to resolve the problem.

send them an email, but i read in the other thread that they are going incomunicado for 48 hours to concentrate on shipping so keep that in mind. Don't expect to hear from them before Wed.

Plus a guy in the other thread said that protenzo fixed his case for them that he cracked when he fell. so just send them a note they will make it right.

I had no cracks in my ipad case from HEAVY usage. It may be the new wood they are using.

valeeum
Jun 21, 2011, 07:59 PM
edit - removed this post because I realized that the case may have been damaged in transit. I will give portenzo the benefit of the doubt.

TOYSTRY
Jun 21, 2011, 09:38 PM
just received mine after a 7 week wait. not impressed at all by the quality or the craftsmanship. just requested an RMA.

you be the judge...

290593

290594

290595

As I mentioned earlier, for $100 they are a POS. Sorry it didn't work out for ya.

Sand Man
Jun 22, 2011, 03:13 AM
just received mine after a 7 week wait. not impressed at all by the quality or the craftsmanship. just requested an RMA.

you be the judge...

290593

290594

290595

I am pretty sure that that case did not leave their building in that condition did it? What did the shipping carton look like?

While there have been quality issues on cases. There is also plenty of people that have had there cases replaced as well as some that came on here complaining about the quality of the product they recieved on for others to find out afterwards that the shipping carton was crushed. They have stated on more than a few occasions that they stand behing their products.

glen e
Jun 22, 2011, 05:44 AM
I am pretty sure that that case did not leave their building in that condition did it? What did the shipping carton look like?

While there have been quality issues on cases. There is also plenty of people that have had there cases replaced as well as some that came on here complaining about the quality of the product they recieved on for others to find out afterwards that the shipping carton was crushed. They have stated on more than a few occasions that they stand behing their products.

do you even own a case yet?

Sand Man
Jun 22, 2011, 06:15 AM
do you even own a case yet?

I am hoping by the end of the month since they are in the 12-13,000 range. Order # 13,255 if memory serves me. I am curious though, why every time I ask a question for the author of the post that youseem to attack me. Maybe I am just being overly sensative, but that is how I feel. I just choose not to complain about the wait and try to get all the details of whether it is really a quality issue or a damaged in shipping issue.
Oh well, you will see my case soon enough. I requested some custom work and they said they would give it a shot. When I see it, you all will see it and get the details.

glen e
Jun 22, 2011, 07:25 AM
I am hoping by the end of the month since they are in the 12-13,000 range. Order # 13,255 if memory serves me. I am curious though, why every time I ask a question for the author of the post that youseem to attack me. Maybe I am just being overly sensative, but that is how I feel. I just choose not to complain about the wait and try to get all the details of whether it is really a quality issue or a damaged in shipping issue.
Oh well, you will see my case soon enough. I requested some custom work and they said they would give it a shot. When I see it, you all will see it and get the details.

Relax...you keep defending an indefensible position..yet you own no portenzo case, have not lived with one for a while,yet come running to their defense...I can only assume you are whistling thru the graveyard...and hope you get a "good one"

radiogoober
Jun 22, 2011, 07:48 AM
just received mine after a 7 week wait. not impressed at all by the quality or the craftsmanship. just requested an RMA.

you be the judge...

290593

290594

290595

UGH!!! That looks bad. That must be a huge kick to the nuts to wait 2 months and then it is so poorly made. Imagine how bad it would be in a couple of weeks of regular use?

It honestly amazes me they would even ship that. Do they not have any pride?


I am hoping by the end of the month since they are in the 12-13,000 range. Order # 13,255 if memory serves me. I am curious though, why every time I ask a question for the author of the post that youseem to attack me. Maybe I am just being overly sensative, but that is how I feel. I just choose not to complain about the wait and try to get all the details of whether it is really a quality issue or a damaged in shipping issue.
Oh well, you will see my case soon enough. I requested some custom work and they said they would give it a shot. When I see it, you all will see it and get the details.


Ahhh.. With all your posts I assumed you were so dang proud of your case. Are all these bad reviews making you nervous? Especially with custom work?

Sand Man
Jun 22, 2011, 08:01 AM
JRelax...you keep defending an indefensible position..yet you own no portenzo case, have not lived with one for a while,yet come running to their defense...I can only assume you are whistling thru the graveyard...and hope you get a "good one"

Glen,
If it seems I am defending them I do not know what else I can do. Pretty much all my comments and questions have been based around what I have read here. I am pretty sure that they replaced your case as well as a few others on here. All I am saying is that I do not understand why people have to try to lead people to thinking that EVERY CASE that they sell is garbage. Every company has some issues, it is whether they tell you to get lost or make it right is the difference. Seems to me that anytime someone has contacted them with a problem from here they have tried to make it right instead of blaming the problem on the customer like Dodo case does on a regular basis.
Yes Portenzo has some issues that are slowly being sorted, but they seem to be trying to correct any issues they are told about. My problem is that people around here think that posting the product is crap is their first choice. How about letting the company try to correct the problem and then if they fail you have an actual gripe. I know we live in a free world, but some of the comments I read are boarder line slander because they never even bother to give the company a chance to rectify the matter.
Okay, I am done until I have my case to review myself, and if there is a problem I can assure you that it will not be my first post. I will give them as I do any company the benefit of the doubt and give them a chance to rectify the problem before I start bashing them and saying they make and sell a LOW product.

Sand Man
Jun 22, 2011, 09:05 AM
UGH!!! That looks bad. That must be a huge kick to the nuts to wait 2 months and then it is so poorly made. Imagine how bad it would be in a couple of weeks of regular use?

It honestly amazes me they would even ship that. Do they not have any pride?





Ahhh.. With all your posts I assumed you were so dang proud of your case. Are all these bad reviews making you nervous? Especially with custom work?

No not nervous cause I see they are makingbthings right when there is a problem. And for the record, you are an a$$ with your comments about pride. Looks like damage in shipping to me.

radiogoober
Jun 22, 2011, 09:23 AM
Okay, I am done until I have my case to review myself, and if there is a problem I can assure you that it will not be my first post. I will give them as I do any company the benefit of the doubt and give them a chance to rectify the problem before I start bashing them and saying they make and sell a LOW product.

Ok see you in 4 months :)

No not nervous cause I see they are makingbthings right when there is a problem. And for the record, you are an a$$ with your comments about pride. Looks like damage in shipping to me.

Damage in shipping? So the postoffice guy opened up the box, opened up the case, and ripped up some of the inner lining? LOL.

S cott
Jun 22, 2011, 12:11 PM
just received mine after a 7 week wait. not impressed at all by the quality or the craftsmanship. just requested an RMA.

you be the judge...

290593

290594

290595

This is not Portenzo Quality! I am not sure how this happened to you. I have sent you an E-mail. We have thrown cases into the trash can because of a small scratch on the interior where the iPad sits (would not be visible with the iPad in) because it did not pass QC. I see that on the side with the interior coming up it looks like there is another dent as well and it looks like whatever hit that ripped the interior. Please respond to my E-mail so that we can get this figured out.

Thanks, Scott

glen e
Jun 22, 2011, 01:01 PM
For the record, I think potenzo makes as good a case as you can get from wood.....bad choice of materials...

valeeum
Jun 22, 2011, 02:12 PM
yes, scott immediately replied to my email and offered to expedite a replacement. A+ for customer service. I do admit the box the case arrived in wasn't in the best shape. So there is a possibility that the issue occurred in transit.

radiogoober
Jun 22, 2011, 02:27 PM
This is not Portenzo Quality! I am not sure how this happened to you. I have sent you an E-mail. We have thrown cases into the trash can because of a small scratch on the interior where the iPad sits (would not be visible with the iPad in) because it did not pass QC. I see that on the side with the interior coming up it looks like there is another dent as well and it looks like whatever hit that ripped the interior. Please respond to my E-mail so that we can get this figured out.

Thanks, Scott

Scott,

Can you please explain the physics of how the inside of the case got so damaged? It's impossible to blame that on shipping.

Mr.C
Jun 22, 2011, 02:47 PM
Scott,

Can you please explain the physics of how the inside of the case got so damaged? It's impossible to blame that on shipping.

I'm not sure why you would ask such a question on a public forum. It's nice of someone from the company who manufactures the product to come on here in the first place to offer support to their customers.

It's not exactly fair to ask them to justify or explain on a public forum issues which may only affect a small percentage of customers and may or may not be the fault of the manufacturer. You're basically implying they sell bad quality products based just on a few forum posts. You have no idea of the experiences of the rest of their customers.

If you personally have a problem with or bad experience of their products then why not email them directly for an answer.

radiogoober
Jun 22, 2011, 03:15 PM
I'm not sure why you would ask such a question on a public forum. It's nice of someone from the company who manufactures the product to come on here in the first place to offer support to their customers.

It's not exactly fair to ask them to justify or explain on a public forum issues which may only affect a small percentage of customers and may or may not be the fault of the manufacturer. You're basically implying they sell bad quality products based just on a few forum posts. You have no idea of the experiences of the rest of their customers.

If you personally have a problem with or bad experience of their products then why not email them directly for an answer.

I disagree. Portenzo should own up to their poor craftsmanship. It's impossible that the case was scratched on the inside during shipment. I'd rather see a company accept responsibility for things instead of feign ignorance.

Look at STM. They came here and posted "Hey guys, we know there's an issue with the front flap causing the screen to turn off when folded all the way back in early models. Please contact us and we will send you a free patch kit for it to fix it." That's awesome. They didn't try to pass the blame onto someone else. They made a mistake, acknowledged it, and fixed it.

S cott
Jun 22, 2011, 03:22 PM
Scott,

Can you please explain the physics of how the inside of the case got so damaged? It's impossible to blame that on shipping.

I am not sure what your agenda is here and I am only interested in helping customers who have had a bad experience to make it right. We stand behind EVERY case that leaves our building.

If you have an order with us (I am not sure if you do) please feel free to send me an E-mail: AwesomePerson@portenzo.com and we will discuss anything that you would like.

Mr.C
Jun 22, 2011, 03:34 PM
I disagree. Portenzo should own up to their poor craftsmanship. It's impossible that the case was scratched on the inside during shipment. I'd rather see a company accept responsibility for things instead of feign ignorance.

Look at STM. They came here and posted "Hey guys, we know there's an issue with the front flap causing the screen to turn off when folded all the way back in early models. Please contact us and we will send you a free patch kit for it to fix it." That's awesome. They didn't try to pass the blame onto someone else. They made a mistake, acknowledged it, and fixed it.

It's your opinion that it's poor craftsmanship and not a fact. Not to mention you're in no position to assess whether it was the fault of the manufacturer or happened in transit. Further more even if it was a manufacturing fault that doesn't mean it's a bad product or such faults are common place in their products. You're just making assumptions based on a few forum posts.

The company has no obligation to come on to a public forum to justify to you or anyone else regards any issues there might be with their product. If anyone has any issues the best thing is to contact the company directly to resolve the issue. If you're not happy with their product based on what you have read in a few forum posts you don't have to buy it.

Sand Man
Jun 22, 2011, 10:07 PM
It's your opinion that it's poor craftsmanship and not a fact. Not to mention you're in no position to assess whether it was the fault of the manufacturer or happened in transit. Further more even if it was a manufacturing fault that doesn't mean it's a bad product or such faults are common place in their products. You're just making assumptions based on a few forum posts.

The company has no obligation to come on to a public forum to justify to you or anyone else regards any issues there might be with their product. If anyone has any issues the best thing is to contact the company directly to resolve the issue. If you're not happy with their product based on what you have read in a few forum posts you don't have to buy it.

Well put, from now on I will just send my correspondence to you and you can edit it in a professional manner and repost it :) Some people just are not happy unless they are pissing on someone elses parade and trying to bring them down to their level. You seem like a reasonable guy keep up the good word.....

lindend
Mar 16, 2012, 08:40 AM
Hi LanikaiGirl,

I just received my new Portenzo.

I'm thinking about getting a Portenzo case (maybe the Teju like your pic) but I am concerned about the longevity of the case (especially if it falls on its side where the wood is). Its been a couple years since you got yours. How has it held up? Any issues with the wood?

GUCCIMAN
Mar 16, 2012, 09:20 AM
Hi LanikaiGirl,



I'm thinking about getting a Portenzo case (maybe the Teju like your pic) but I am concerned about the longevity of the case (especially if it falls on its side where the wood is). Its been a couple years since you got yours. How has it held up? Any issues with the wood?

pretty sure she gave it to her dad or something when she got a new ipad.. search up her posts

j.leson
Mar 18, 2012, 01:05 AM
Im interested in picking this up, priced out a case with the options I wanted and it ended up being $100! :(

Does this company have sales our coupons I should hold out for? Thanks!

bitteralmond
Mar 18, 2012, 08:23 AM
Im interested in picking this up, priced out a case with the options I wanted and it ended up being $100! :(

Does this company have sales our coupons I should hold out for? Thanks!

Open a chat with a customer service rep and ask if there are any coupons currently. Often, they'll create one for you on the spot.

DOUGHNUT
Mar 18, 2012, 08:48 AM
Hi LanikaiGirl,



I'm thinking about getting a Portenzo case (maybe the Teju like your pic) but I am concerned about the longevity of the case (especially if it falls on its side where the wood is). Its been a couple years since you got yours. How has it held up? Any issues with the wood?

longevity wise, i think the case is fine. if you take the iPad frequently in and out of the case though, what can happen is that you can wear down the rubber grips so the iPad isn't held in as tight as originally and may fall out if you use it at an awkward angle. Also, there's a small crack in my iPad 2 portenzo close to the headphone jack, but otherwise, it provides good protection. my iPad 2 still looks new after a year. but obviously, if you drop it, that's gonna be totally different. but then again, dropping something as big as an iPad really is never a good idea with any case =)

j.leson
Mar 18, 2012, 09:27 AM
Open a chat with a customer service rep and ask if there are any coupons currently. Often, they'll create one for you on the spot.

Thanks, good to know!

boraxatude
Mar 20, 2012, 05:00 PM
I've had one of the first batch of iPad 2 portenzo cases from last year... And was lucky enough to win a free case during this month's facebook promo giveaway.

Just received the case today and I have to say that the magentized intellistand is an ingenious solution for propping up the case horizontally - particularly if you use it with an external keyboard.

I'll be selling my old case, which is in excellent condition, in the marketplace.

EDIT: I thought there was a macrumors marketplace, guess not.

ReallyBigFeet
Apr 2, 2012, 01:40 PM
EDIT: I thought there was a macrumors marketplace, guess not.

There is....perhaps its 'post count' restricted however. Not sure really:

http://forums.macrumors.com/forumdisplay.php?f=132

Kelly93
Apr 23, 2012, 07:34 PM
If you just ordered one. Ordered a month ago and they haven't started according to the "Megatracker" (although I was referred to as "Awesome Person" when I emailed asking... So I have that going for me, which is nice). I noticed they finally changed the expected ship date from 7-21 days from the 7-10 that was originally listed, but that seems a little optimistic at best.

blulegend
Apr 29, 2012, 09:16 PM
It took about 28 days to get my composition style with intellistand. I've had it for a week and the top right corner of the wooden frame has already warped and bent such that the rubber on that corner no longer holds the iPad in place. The other corners still hold though. I've sent off an email and will see what they say but I'm disappointed and will probably just ask for a refund. Unfortunately there is no other company that offers the style and features as portenzo. Guess I'll never find a durable solution and go back to a plastic back cover with a smart cover on the front like many other users have before me.

glen e
Apr 29, 2012, 09:22 PM
It took about 28 days to get my composition style with intellistand. I've had it for a week and the top right corner of the wooden frame has already warped and bent such that the rubber on that corner no longer holds the iPad in place. The other corners still hold though. I've sent off an email and will see what they say but I'm disappointed and will probably just ask for a refund. Unfortunately there is no other company that offers the style and features as portenzo. Guess I'll never find a durable solution and go back to a plastic back cover with a smart cover on the front like many other users have before me.

yup.....as I said above many times, wood has no place long term in a case.....like makin a boat out of concrete....and yes, I know that's been done but it doe not make it good...just like the wood moleskin's....

MajorTCS
May 5, 2012, 07:04 AM
I received my Portenzo 32 days after ordering. It is beautiful! I chose buckram, and it looks good. The wood frame seems very strong. The IntelliStand works well. So far, so good. Interested to see if it holds up.