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View Full Version : Does your MBA Creak?




Spacekatgal
Nov 3, 2010, 09:20 AM
I'm usually not one to ask for total perfection in my Apple products - but I am kind of surprised that the new Macbook Air creaks when the seam on the back panel is pressed. It's almost like they didn't screw it back together all the way.

Something I associate with the unibody design is a solid feel. Is this just my MBA, or do yours do it as well?

Bri



LouieSamman
Nov 3, 2010, 09:25 AM
I dont try to make it creek and just use the MacBook Air normally and I never hear a creek

Try going to the Apple Store and see if the other MacBook Air does the same.

If not, ask for a different MacBook Air.

GGJstudios
Nov 3, 2010, 09:26 AM
New Macbook Air Creaking!!! (http://forums.macrumors.com/showthread.php?t=1036336)

bowlerman625
Nov 3, 2010, 02:15 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

New Macbook Air Creaking!!! (http://forums.macrumors.com/showthread.php?t=1036336)

Oh my! MBA creak-gate! Hurry up, somebody email SJ!

wirelessmacuser
Nov 3, 2010, 02:30 PM
I dont try to make it creek
Does this mean you rarely touch it? Or pick it up in a certain way.

Did Steve Jobs say you're holding it wrong? .... :eek:


I use mine without avoiding anything. I pick it up however I want. Because I bought it to do work with, it's a tool.

No creaks, no squeaks, no odd noises, just good solid construction.

silverblack
Nov 3, 2010, 04:54 PM
I'm usually not one to ask for total perfection in my Apple products - but I am kind of surprised that the new Macbook Air creaks when the seam on the back panel is pressed. It's almost like they didn't screw it back together all the way.

Something I associate with the unibody design is a solid feel. Is this just my MBA, or do yours do it as well?

Bri

Mine is doing the same thing. Here's how I tested it:
- close the MBA
- hold it with bottom panel facing up
- rub the black plastic strip back and forth

In my case, I heard some creaking sound as if the strip isn't secured properly.

ImperialX
Nov 3, 2010, 09:24 PM
Everything's perfect here, no creaks, no kernel panics, no graphical glitches, best Mac ever bought.

jfyrfytr25
Nov 3, 2010, 10:05 PM
I am the guy who started the thread that is linked a few posts up. I had this issue. It annoyed the hell out of me. everytime I would pick it up it would creak and crack like the metal was bending. I returned the first one the second one did it as well (but not as bad) I ended up returning the second one and getting the 11" no creaking.

I came up with a theory, It seems that "some" of the 13" models bottom plate flex when pressure is applied. Its like some are bowed out a bit and therefore you get a bit of flex. When that happened, I could see the gap where the body and the plate meet getting smaller when flexed and back to normal when not.
my theory is that the combination of flexing metal and the metal rubbing against each other causes this issue.

Again, not all are like this, Many seem perfectly solid even on the bottom. But, of the 20 or so I have handled about 5-7 of them did it.

M87
Nov 3, 2010, 10:37 PM
Mine does sometimes. It did it as I was removing it from the box for the very first time.

nidserz
Nov 4, 2010, 05:10 AM
Mine randomly creaks when I change positions when typing. Happen on the bottom right side where my palms rest on my 11.6" MBA. Thought it was strange, but only happens sometimes... I don't try this on purpose.

eserrur
Nov 4, 2010, 06:01 AM
My MBA definitely creeks. This is definitely not something u want to experience when paying a premium price for a computer. I'm glad to find out im not the only experiencing this, and I think I might try to exchange it as well.

Otherwise, its an absolutely excellent laptop.

Scottsdale
Nov 4, 2010, 06:05 AM
This has to be the bottom not being screwed on properly. I have never seen it on an MBA, but I have heard it on other aluminum Macs. Remove the bottom cover, ensure it's properly fitted, and replace all the screws tightening them all down firmly without stripping any/etc.

sinophilia
Nov 4, 2010, 06:41 AM
my god, how anal can some people be... :rolleyes:

bcaslis
Nov 4, 2010, 08:44 AM
This has to be the bottom not being screwed on properly. I have never seen it on an MBA, but I have heard it on other aluminum Macs. Remove the bottom cover, ensure it's properly fitted, and replace all the screws tightening them all down firmly without stripping any/etc.

I agree, however the new MBA uses 5 point security torx T-5 screws. Not been able to find it anywhere. I asked at one genius bar a week ago and even they didn't have anything which could open these screws.

mac jones
Nov 4, 2010, 09:12 AM
Mine creaks so bad it's defective for sure.

everytime I pick it up. CREEAACK.......CLACK......

It's not the bottom, it's the plastic. Makes a racket.

It's going to have to go in sooner or later. It's a very obvious defect so the Apple store better fix it or ill start creaking loudly.

acron1
Nov 4, 2010, 09:18 AM
Everything's perfect here, no creaks, no kernel panics, no graphical glitches, best Mac ever bought.

Ditto...

superego
Nov 4, 2010, 09:32 AM
If it creaks in your everyday use and it bothers you, take it back. I know I would find it irritating if much advertised solid unibody construction creaked like any cheap laptop. Considering the high price, you should expect and demand quality.

Spacekatgal
Nov 4, 2010, 09:44 AM
I agree, however the new MBA uses 5 point security torx T-5 screws. Not been able to find it anywhere. I asked at one genius bar a week ago and even they didn't have anything which could open these screws.

Yeah, I'm also pretty sure that screwing the bottom panel in tighter would be helpful, but this screwdriver is the problem. I have zero idea where you'd get something like that in Boston. Amazon doesn't seem to have any security sets for a T-5 either.

Bri

mac jones
Nov 4, 2010, 09:46 AM
If it creaks in your everyday use and it bothers you, take it back. I know I would find it irritating if much advertised solid unibody construction creaked like any cheap laptop. Considering the high price, you should expect and demand quality.

I bought it online and the Apple store

So My guess is that this isn't isolated. Which means that a memo will get to the stores eventually, and it will be easier to replace.

Then again you don't know until you try.

jfyrfytr25
Nov 4, 2010, 11:44 AM
as far as the screws go, they are a torx plus head. it is very specialized and not available at any hardware or hobby shop store. I have found a few places online but a set of them is about $53

coelacanth
Nov 4, 2010, 12:13 PM
I think the headphone jack side of the bottom case, the middle screw to be more specific is slightly loose. If I pick up the Air holding the sides, it gives me a small "click" sound.

It does bother me indeed. My Air is otherwise perfect and I don't want to risk getting a replacement with bad screen, dead pixels and whatnot.

I hope Apple Store will start carrying the specialized torx screw driver and tighten it up right on the spot rather than replacing the unit or taking it away for repair.

Scottsdale
Nov 5, 2010, 01:07 AM
as far as the screws go, they are a torx plus head. it is very specialized and not available at any hardware or hobby shop store. I have found a few places online but a set of them is about $53

Took maybe two minutes, but it looks like this is the bit for less than a whopping dollar... hardly $53.

LINK IT (http://www.bicwarehouse.com/1-security-insert-bit-86189.html?utm_source=Google&utm_medium=Base)

Take a look. It's a T5 Security Torx Bit. I am sure iFixIt.com will sell these sorts of things shortly also. In addition, Apple will probably use this on all of their Macs from now on, so we will all need them anyways.

There are like 15 sellers for this part for less than $1, so we surely can all buy them for now.

ImperialX
Nov 5, 2010, 03:54 AM
my god, how anal can some people be... :rolleyes:

When you pay the same amount of money as a Core i7 Dell Studio laptop with 4GB RAM, 500GB 7200rpm HDD, ATI HD5720 and a 1920x1080 15.6" display for something as underpowered and overpriced as the MacBook Air, wouldn't you be anal about it's build quality?

coelacanth
Nov 6, 2010, 06:43 PM
I called Apple support to see what my options are.

He told me now Apple Store Genius Bar has torx driver. I have an appointment setup for tomorrow. I'll see if loose screw is causing the "click" sound on one side of my MBA11" (see above). I'll report back.

bcaslis
Nov 6, 2010, 07:59 PM
Does anyone have an 11" that creaks? It seems to a 13" thing only. My first started creaking badly. My second 13" didn't creak at all at first but now is creaking some. My 11" is rock solid with no signs of creaking.

Edit: never mind. I now see that there is a creaky 11" too.

MikePA
Nov 6, 2010, 08:51 PM
- message the black plastic strip back and forth


message? You text it? massage, maybe? No, I don't massage my MBA. Geez, what's wrong with people.

silverblack
Nov 6, 2010, 09:16 PM
Yes, I made a typo, and it was a poor choice of word. Thanks you kindly pointing it out.

What I tried to described was a "cracking" sound (or snapping sound? - I'm not sure how to described it) I noticed when I picked up my MBA with the lid closed; more specifically when I grabbed the black plastic part of the hinge. This is not the same creaking that the OP was referring to, and so nevermind.

T4R06
Nov 6, 2010, 11:10 PM
to those who were replaced.. did you bring the box too? charger and installer?

the reason is. last week i had a problem with my ATV 2 and they asked for the box remote and power cable..

nidserz
Nov 7, 2010, 03:08 AM
My creaking has gotten more and more annoying as I use the laptop more and more.
I am going to make an appointment with the genius. The thing is, I can't hear it everytime, but randomly often enough. I hope they can hear it in the store or do something... either tighten or replace it.

Will let you guys know how it goes. They better do something, its unacceptable for something I paid a lot of money for, just the genius have never been that nice/understanding from my experiences.

BENJMNS
Nov 7, 2010, 03:16 AM
some of you guys are freakin' obsessed to the point where i'm a bit embarrassed for you. :D

find something more worthwhile to do? jk

i'd rather have a creak here and there and not mess with factory build or chance getting another with a dead pixel. the laptop's gonna get used. just enjoy it.

nidserz
Nov 7, 2010, 03:28 AM
some of you guys are freakin' obsessed to the point where i'm a bit embarrassed for you. :D

find something more worthwhile to do? jk

i'd rather have a creak here and there and not mess with factory build or chance getting another with a dead pixel. the laptop's gonna get used. just enjoy it.

Well, I mean I paid a lot of money for it... it should come perfect. I understand things can happen from wear/tear from regular use, but yeah..
I am going to at least just see if they can tighten it, I think that's the problem with the bottom part mine is creaking on the bottom right when I rest my palms while I type or on the trackpad to click.

BENJMNS
Nov 7, 2010, 03:39 AM
Well, I mean I paid a lot of money for it... it should come perfect. I understand things can happen from wear/tear from regular use, but yeah..
I am going to at least just see if they can tighten it, I think that's the problem with the bottom part mine is creaking on the bottom right when I rest my palms while I type or on the trackpad to click.

i understand you bro. it is a lot of dough. stack them benjamins on a kitchen table and you're like damn that's a lot of money i just spent.

but the more stuff you buy like this the more you realize... nothing's perfect. mine sometimes makes more like a crack noise when i move it around. it could be worse.

hope you get it remedied in short order.

gonzoguy24
Nov 22, 2010, 08:42 AM
My new 13.3 inch MBA is creaking like crazy. It is really starting to bother me. Even if it is on my stomach in my bed and i just rest my palm on it, it creaks! It seems to me as if the unibody construction is very flimsy...

Should I take it in? Am I being a whiner? All criticism welcome!

gwsat
Nov 22, 2010, 09:04 AM
I didn't see either of the threads about the MBA's creaking issue until this morning. I bought my 13 inch MBA last month; it is as rigid as a board and has yet to produce any unexpected sound.

KPOM
Nov 22, 2010, 09:10 AM
No creaking here, either. I'd take it in and have them look at it. The torx screws might need some tightening.

gonzoguy24
Nov 22, 2010, 10:03 AM
Thanks for the confirmation guys! I already had one DOA MBA and now this! Gawl!

Spacekatgal
Nov 22, 2010, 10:16 AM
Hmmm. For the record, my creaking stopped after about a week. No idea why.

Bri

gonzoguy24
Nov 22, 2010, 10:25 AM
Hmmm. For the record, my creaking stopped after about a week. No idea why.

Bri

Interesting...That is what I am really hoping for...hahaha...I keep listening for any improvement and have not noticed any as of yet...

Willyee3
Nov 26, 2010, 10:54 PM
does the cracking sound hurt your computer in any way ? if it doesnt, i wont get it changed.. cuz its not THAT bad... its like small and sometimes i cant even replicate it. but if it eventually will hurt your computer in the long run... then i guess ill go get it replaced.