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View Full Version : My MBA just died...




gonzoguy24
Nov 4, 2010, 06:10 AM
Sooooo I just got my brand shiny new CTO 4GB 13.3 MBA this morning at about 9:45 am yesterday in Illinois. I was sposed to go to bed because I am working nights at the moment but i stayed up for hours setting it up and playing with it (my first MAC) and so I finally get home after working a 12 hour night shift and open up my new MBA expecting instant on and....nothing. The damn thing will not turn on and I tried all the tricks of the trade (suggested by apple support page) and nothing. It was fully charged when I left it in the morning. Also, my magsafe charge light is green which means it is still fully charged right??? Man what a super disappointment. My first MAC and it freaking dies immediately. My Win 7 desktop at least started...good ole faithful (granted it took about 55 seconds...pff)

I'm so sad!



maflynn
Nov 4, 2010, 06:22 AM
Bummers man.

You're only recourse is to call apple for a replacement.

gonzoguy24
Nov 4, 2010, 06:25 AM
Bummers man.

You're only recourse is to call apple for a replacement.

Ah...this sucks :(

Apple and I are not starting off on the right foot.

gonzoguy24
Nov 4, 2010, 06:29 AM
Am I the first one to have a faulty macbook air? minus those with screen issues? haha

acastic
Nov 4, 2010, 06:45 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

Am I the first one to have a faulty macbook air? minus those with screen issues? haha

My 11" ultimate arrived dead :(

gonzoguy24
Nov 4, 2010, 06:46 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)



My 11" ultimate arrived dead :(

i feel for ya buddy I feel for ya...

Jayomat
Nov 4, 2010, 06:47 AM
wow that's bad.. but I think you'll get a replacement anyway

GoCubsGo
Nov 4, 2010, 06:58 AM
Nothing electronic is fail proof.

AppleGoddess
Nov 4, 2010, 07:12 AM
Nothing electronic is fail proof.Really???
No Kidding?:rolleyes:

eng42ine
Nov 4, 2010, 07:13 AM
Nothing electronic is fail proof.

Really???
No Kidding?:rolleyes:

Hook, line...... And sinker... :cool:

GoCubsGo
Nov 4, 2010, 07:20 AM
Really???
No Kidding?:rolleyes:

Your sarcasm is quite elementary. PM me and I'll give you some tips kiddo. ;)

KPOM
Nov 4, 2010, 07:31 AM
If you are near an Apple Store, I'd suggest bringing it in. Perhaps it's just a loose cable inside or something that's a quick fix. Sometimes things happen during shipping. It happened to me once with a printer (loose cable).

AppleGoddess
Nov 4, 2010, 07:44 AM
Your sarcasm is quite elementary. PM me and I'll give you some tips kiddo. ;)I have seen you're posts, thanks no.

eng42ine
Nov 4, 2010, 07:45 AM
I have seen your posts, thanks no.

Fixed that...

gonzoguy24
Nov 4, 2010, 09:49 AM
Well I was wrong...my display came back to me...but then went away again...I may have fallen into a choice few with bad laptops that cannot wake from sleep properly...

See the following:

http://discussions.info.apple.com/thread.jspa?messageID=12524507&tstart=0

I spent an hour on the phone with Apple Care. I have to send my macbook air in and wait another week. What a pain! I just got it!

Post if you guys are having the same issues! :mad:

hcho3
Nov 4, 2010, 09:50 AM
Just go to any local apple store, and they will repair it no time.

jfyrfytr25
Nov 4, 2010, 11:40 AM
Are they wanting to repair it or swap it with a new one? I would not want it fixed. If this is wrong right off the bat it could be a sign of things to come. Take it back to where you purchased it and get an exchange. Things happen like this with electronics but that does not mean you should have to wait a week to get a 12 hour old computer repaired.

teski
Nov 4, 2010, 11:43 AM
Are they wanting to repair it or swap it with a new one? I would not want it fixed. If this is wrong right off the bat it could be a sign of things to come. Take it back to where you purchased it and get an exchange. Things happen like this with electronics but that does not mean you should have to wait a week to get a 12 hour old computer repaired.

Notice he said it was a CTO, so it came from China. :)

But I do agree that I'd rather get it replaced than repaired. That's what I did with my 13.3 that arrived with a bad screen.

SidBala
Nov 4, 2010, 11:55 AM
Your sarcasm is quite elementary. PM me and I'll give you some tips kiddo. ;)

I have seen you're posts, thanks no.

Forum cat fight.

Begin!

:D

chrono1081
Nov 4, 2010, 12:00 PM
Oh that sucks OP :( Sadly no company is immune to hardware failure. It happens. Hopefully your replacement will be trouble free. They really are great machines.

maflynn
Nov 4, 2010, 12:17 PM
Forum cat fight.

Begin!

http://ftp1.net/img/eating_popcorn.gif

My money is Jessica :D

aimbdd
Nov 4, 2010, 12:46 PM
Shipping = fail. You wouldn't want to see how far your laptop could have been thrown onto a truck...

gonzoguy24
Nov 4, 2010, 06:27 PM
Thanks for the support everyone. So what happened was this.

Since I had the custom order Apple Care had me return my MBA to a store to speed up the return process. I brought my Air in, got an apple gift card for the original purchase price of a 4GB model 13.3 inch.

The real perk though was that I have a corporate discount so I only paid $1,393 or so and they gave me a gift card for $1,500.93 or something like that. End result? An extra $100 in Apple bucks :). What should I buy?

Oh and if you are going to ask...no the extra $100 is not worth the two nights of my free time wasted loading up my new Air...then troubleshooting it...then troubleshooting it with Apple Care...then having to drive to a store and explain for a second time what happened.

Glad to hear it is not a wide spread problem though! Cannot wait to open my new Air for a second time! :)

mulo
Nov 4, 2010, 06:33 PM
I have seen you're posts, thanks no.

got me interested.

wirelessmacuser
Nov 4, 2010, 07:30 PM
My first MBA developed the display issue. Got so bad it happened 50% of the time.

I'm now on MBA #2, this is like gambling at Vegas.. ha...ha..ha...

gonzoguy24
Nov 4, 2010, 07:35 PM
Such a bummer if it happens a second time

revelated
Nov 4, 2010, 08:21 PM
An extra $100 in Apple bucks :). What should I buy?


iWork.

gonzoguy24
Nov 4, 2010, 08:25 PM
I was thinking Apple TV...Jailbroken and then stream my video files to it...could be nice...

mac jones
Nov 4, 2010, 09:13 PM
My 11'er has a bizarre creaking noise with the plastic part.

Has to go back. Sounds like it's falling apart.

These things have issues i'm afraid.

We are beta testers for them now. I should be getting paid for testing equipment.

KPOM
Nov 4, 2010, 09:49 PM
Thanks for the support everyone. So what happened was this.

The real perk though was that I have a corporate discount so I only paid $1,393 or so and they gave me a gift card for $1,500.93 or something like that. End result? An extra $100 in Apple bucks :). What should I buy?


Good to hear that it worked out in the end. Yes, $100 isn't worth all the frustration, but at least Apple is trying to make it right.

My suggestion for the extra $100 is to use it toward some accessories. Perhaps an external drive (to supplement the 128GB you are getting with the base 13"), or a sleeve and iWork or Bento.

goobot
Nov 4, 2010, 09:54 PM
Nothing electronic is fail proof.

O rly?

gonzoguy24
Nov 4, 2010, 11:11 PM
Good to hear that it worked out in the end. Yes, $100 isn't worth all the frustration, but at least Apple is trying to make it right.

My suggestion for the extra $100 is to use it toward some accessories. Perhaps an external drive (to supplement the 128GB you are getting with the base 13"), or a sleeve and iWork or Bento.

Gracias for the suggestions friend!

I already have an 888 GB seagate external.

I already own a router but my end vision is to have an apple tv with a router that has storage connected to it so it can be played on my macbook air or on the HDTV

CaoCao
Nov 5, 2010, 12:02 AM
Shipping = fail. You wouldn't want to see how far your laptop could have been thrown onto a truck...

A: "Hey Steve I bet I can get this box 30ft"
B: "No that looks too big"
A: "He shoots, he scores!"
B: "dude how the frack did you get it 38ft?!"
A: "MBA boxes are champions of tossing"

AppleGoddess
Nov 5, 2010, 07:54 AM
Apple just gave me 200.00 off my macbook as a price match was expecting 100.00 but they send a 100.00 gift card too