I have just received the PS Leather Folio case... and now I plan to return it 
http://www.powersupportusa.com/catalog/product/view/id/387/s/leather-folio/category/37/
I was after it since I really liked the blue color and wanted a real leather case. Well, it's leather and the blue color is gorgeous. I think the overall quality is very good, the suede-like inside surface looks a little cheap but is very nice to touch, the stitching is fine, the plastic corners seem to hold the iPad very well.
It was also nice to get it for 39.95 as they had some kind of promotion - now it's 59.95!
Unfortunately, there's a "but". The cover is too narrow, lacking just about 1/4'', so the edge of the iPad (not only the silver bezel, but the black frame as well) is exposed. I know that in my bag that's a call for trouble
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I hoped that my case was just a defective one, so I emailed PS and explained the issue with photos etc. I have to say that their customer support is not the best one I've seen. They are not picking the phone, they are not answering the voice messages, they are not sending an order confirmation until the item you requested is shipped. As a reply to my long email with pictures I got a standard answer with a copypaste from their website return policy, suggesting that I send them the FILM (they are mostly famous for screen protectors, I guess) back. I had to email again saying "PLEASE READ THIS EMAIL MORE CAREFULLY!" before I got a real response.
It was:
"Unfortunately, the photos you provided show the way our folio fits the iPad. If you would like to return your iPod Leather Folio, please return it to the address below. Please include a note indicating you would like a refund and your order number. Your order will be refunded for the cost of the product."
I am very disappointed I really liked the case color and material, and I don't want to pay double shipping but this case is useless for me. I wonder if yoobao slim cases have the same issue, but if not, I'll get one, probably.
As for the PS case, I wonder if I should sell it on Ebay or elsewhere... I can sell it for shipping+cost that I paid (~$45) and that would still be cheaper than the official price (~65). It may be too much hassle although.
http://www.powersupportusa.com/catalog/product/view/id/387/s/leather-folio/category/37/
I was after it since I really liked the blue color and wanted a real leather case. Well, it's leather and the blue color is gorgeous. I think the overall quality is very good, the suede-like inside surface looks a little cheap but is very nice to touch, the stitching is fine, the plastic corners seem to hold the iPad very well.
It was also nice to get it for 39.95 as they had some kind of promotion - now it's 59.95!
Unfortunately, there's a "but". The cover is too narrow, lacking just about 1/4'', so the edge of the iPad (not only the silver bezel, but the black frame as well) is exposed. I know that in my bag that's a call for trouble
I hoped that my case was just a defective one, so I emailed PS and explained the issue with photos etc. I have to say that their customer support is not the best one I've seen. They are not picking the phone, they are not answering the voice messages, they are not sending an order confirmation until the item you requested is shipped. As a reply to my long email with pictures I got a standard answer with a copypaste from their website return policy, suggesting that I send them the FILM (they are mostly famous for screen protectors, I guess) back. I had to email again saying "PLEASE READ THIS EMAIL MORE CAREFULLY!" before I got a real response.
It was:
"Unfortunately, the photos you provided show the way our folio fits the iPad. If you would like to return your iPod Leather Folio, please return it to the address below. Please include a note indicating you would like a refund and your order number. Your order will be refunded for the cost of the product."
I am very disappointed
I really liked the case color and material, and I don't want to pay double shipping but this case is useless for me. I wonder if yoobao slim cases have the same issue, but if not, I'll get one, probably.As for the PS case, I wonder if I should sell it on Ebay or elsewhere... I can sell it for shipping+cost that I paid (~$45) and that would still be cheaper than the official price (~65). It may be too much hassle although.
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