View Full Version : Return a Just Opened iPod Shuffle?

Dec 25, 2010, 12:52 PM
I just opened an ipod shuffle for christmas today and decided id rather return it for store credit and get a better ipod instead. Can I still do this despite having opened it and syncing it already? I have all the stuff it came with and restored the ipod to factory setting. Is it eligible for return at an apple store?

PS it was bought from amazon.com

Dec 25, 2010, 01:00 PM
When I worked at Apple, we couldn't do that (accept a return for a product purchased from another store).

If you said that you got it as a gift and didn't have a receipt, the managers would scan the serial number. If it was purchased from any Apple store, they'd be able to re-print the receipt. If it was purchased from another company, it would say so. They never took in products purchased elsewhere, although you can try your local store and see what they say.

Also, if the seal was opened on the product, it couldn't be resold as new, so they charged a 10% restock fee.

Dec 25, 2010, 05:54 PM
Yeah, as the above poster said, probably not. It would have had to been purchased from the last 14 days from an Apple Retail location and have a 10% restocking fee applied to be accepted for return.

Dec 26, 2010, 08:22 AM
If you can't return it perhaps you can sell it online or something and perhaps get some of the money back that way.

Dec 26, 2010, 08:26 AM
It was bought from amazon, so you can't return it to Apple..

And I believe amazon have a policy to not accept opened electronics returns. You should have judged that you'd need a bigger one before you opened it.

Dec 28, 2010, 03:24 PM
. . . .

Dec 28, 2010, 04:30 PM
Call amazon and find out. What kind iPod were did u have in mind of upgrading?

Dec 28, 2010, 04:37 PM
eBay it, make more money on shipping