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AeroBar
Feb 1, 2011, 08:49 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-gb) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

Hello,

I'm having a problem with a video on my AppleTV.

Last night I made several attempts to stream it from my iTunes Library, but the AppleTV kept freezing and I had to force a restart.

I then transferred it to AppleTV altogether, but now it just plays with audio and no picture and when it reaches the the end or I try to go back to the menu it just freezes again and a restart is needed.

The video is not an iTunes purchase. I downloaded it from the Internet (there is no copyright or legal issues - my sister is the creator and owner of the film and I am doing this with her permission).

The video plays fine on my Mac and iPhone.

Plus another of my sister's videos I downloaded late last year in the same way plays just fine.

Anybody have any ideas why this happens to the AppleTV? What other details do I need to give?

Regards



xraydoc
Feb 1, 2011, 09:22 PM
Is it only this video causing problems, or any video on your ATV?

AeroBar
Feb 1, 2011, 09:45 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-gb) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

Hi again xraydoc.

This is the only one with any problems.