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View Full Version : Are refurbished Airs safe?




TorontoLRT
Feb 4, 2011, 08:42 PM
I don't want to get a computer that was screwed up in manufacturing. Also, there was one part of their terms that implied they don't reinstall the OS. Am I going to be getting someone else's photos or software on my Air if I buy refurbished?!



miles01110
Feb 4, 2011, 08:55 PM
No. They are restored to factory settings.

hcho3
Feb 4, 2011, 08:56 PM
I won't say never because everyone screws up once in a while. However, based on feedbacks, people have said most of good things about apple's refurbished products.

Jman14
Feb 4, 2011, 10:03 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

Everyone messes up, but the refurbs are tested. If you have any issues, Apple will make sure you are happy!

Jman14
Feb 4, 2011, 10:13 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

Everyone messes up, but the refurbs are tested. If you have any issues, Apple will make sure you are happy!

monaarts
Feb 4, 2011, 10:24 PM
I bought a refurb 32GB iPad in December and a refurb 13" MBA 2.13GHz with 4GB ram and 256GB SSD - both work flawlessly! However, I did drop my MBA from like 4 feet off the ground onto tile, but the only thing there is a small dent on the back left corner - barely noticeable! :-D Scared the crap out of me though!


- Joe

kettlecorn
Feb 5, 2011, 05:20 AM
Refurbs are exactly the same thing as new. Practically. All parts that can be seen or touched are replaced with new parts (monitor, keyboard, touchpad, entire unibody, backcase, etc.) and tested and certified. The fact that it was in someone else's possession for a brief period of time makes it a "refurb". Not saying thats its impossible to get a defective one but you can get a defective brand new unit too. Apple stands by their refurbs and offers the same coverage and warranty and applecare as any of their new products.

MacRumorUser
Feb 5, 2011, 10:02 AM
^ actually even though they are all called refurbs, some are simply returned stock which has not been touched (changed mind, build to order models that people decide they dontwant or have over ordered etc.) and are often returned unopened. Ironically it's Apple who then opens them, puts them in brown box and sells on as refurbished.

Refurbished is Apple's equivalent of a supermarkets own 'finest' range. Same product as the branded, manufactured at the same factory, sold in blander packaging ;)

jamesryanbell
Feb 5, 2011, 11:30 AM
I've been using a refurb MBP 15" for over three years now, and it's been great. I wouldn't hesitate to buy another one.

GGJstudios
Feb 5, 2011, 12:36 PM
I don't want to get a computer that was screwed up in manufacturing. Also, there was one part of their terms that implied they don't reinstall the OS. Am I going to be getting someone else's photos or software on my Air if I buy refurbished?!

Apple Certified Refurbished Products (http://store.apple.com/Catalog/US/Images/apple_certified.html)
MacRumors Guides: Apple Refurbished Store (http://guides.macrumors.com/Apple_Refurbished_Store)

tom vilsack
Feb 5, 2011, 12:37 PM
would almost think there better....

would have been completely looked over by some apple tech to figure out reason for return...where factory default ones just auto on by...

Christopher387A
Feb 5, 2011, 01:07 PM
While not an Air, I ordered a MBP Pro 13" and it came in perfect condition and has been working flawlessly. I won't hesitate to purchase another refurb.

bowlerman625
Feb 5, 2011, 01:23 PM
Safe? Absolutely!

A great deal? Absolutely!

Beau10
Feb 7, 2011, 03:01 PM
would almost think there better....

would have been completely looked over by some apple tech to figure out reason for return...where factory default ones just auto on by...

I would agree for most things, for most anomalies/functionality of the machine.

But consider this:

http://www.9to5mac.com/33774/apples-internal-pixel-policy-leaked

Quite a few people don't accept a single dead pixel, and let's be honest - if a customer makes a fuss, the majority of the time Apple will take those back for an exchange. And those machines within spec likely go into the refurb pool. Would the number of these machines be enough to increase chances a significant amount? I don't know, just food for thought.

itoddm
Feb 11, 2011, 10:05 PM
I will say I bought a macbook 2.4 ghz unibody from the refurb store and it was DOA. I called apple and they determined it was DOA and I returned and ended up buying a brand new one instead. So things do happen but it was easily corrected.

sbb155
Feb 11, 2011, 11:04 PM
i have had a terrible experience with a MBA refurb, and i wouldn't get one ever again. I have soured on refurbs. YMMV.

calvol
Feb 11, 2011, 11:07 PM
I just got a 13" Ultimate refurb, it looks as new, and so far no problems with it. It had 3 battery cycles, so they either replaced the battery, or it was returned soon after purchased.

bowlerman625
Feb 12, 2011, 12:14 PM
very

my rev C MBA was a refurb and perfect in every way