Sleeps After 20 Seconds of Play

[Feisty49]

Just got a new 6th gen Nano. About 20 seconds into anything being played, it shuts down.. apparently going to sleep. The alarm clock is not on. Nothing in the fitness area is turned on. I've reset it to factory defaults. Any info or ideas concerning why it keeps going to sleep? Thanks!!

[Feisty49]

I finally found an answer to this question on an Apple site. Nothing is transparent and it took me a while. The answer is: I didn't have the earphone connection to the unit snapped into place. It was connected but who knew it had to be pushed firmly to snap in. I do now! :p