I got my PS HD anti-glare screen protection today and let me say I am VERY disappointed. Having read all the rave reviews here I decided to order this up to replace the screen protector (with a flawless installation) that I already had on my iPad 2. The old adage, leave well enough alone applies here ten fold. Before anyone accuses me of unjustly bashing Power Support, I won't even name the other product that I ruined taking off my iPad to try this brand.
To be clear, this isn't my first screen protector rodeo. I have been putting various brands on iPods, iPhone's, and iPads since they became available for these devices and I am meticulous in my installation skills, and have an anal retentive nature for perfection. The package arrived in perfect condition with no damage of any kind. I watched the Power Support installation video 3 times and my environment was pristine. So what was my problem? Dust? Nope. Hair? Nope. Bubbles? Nope. No, the problem was that there was a small 1-2 mm crease in the film that was unseen until it was seated on the dark unlit iPad screen about 2 inches up and to the left of the home button. The little crease was such that no matter how I re-lifted and pressed, and massaged, and tried to work it wasn't going to lay flat at that spot and I had a larger pocket underneath it. I finally gave up, peeled up the PS and stuck it back on it's backing and put it in the packing envelope.
I will return it tomorrow. We'll see how they're customer service is because I hope they don't try and charge me the 15% restocking fee for it not being in new, unused condition. That would be comical considering it didn't arrive to me that way in the first place. I am actually bumming more over the fact I took a perfectly good screen protector off my iPad and have nothing until I go out tomorrow and purchase something new.
To be clear, this isn't my first screen protector rodeo. I have been putting various brands on iPods, iPhone's, and iPads since they became available for these devices and I am meticulous in my installation skills, and have an anal retentive nature for perfection. The package arrived in perfect condition with no damage of any kind. I watched the Power Support installation video 3 times and my environment was pristine. So what was my problem? Dust? Nope. Hair? Nope. Bubbles? Nope. No, the problem was that there was a small 1-2 mm crease in the film that was unseen until it was seated on the dark unlit iPad screen about 2 inches up and to the left of the home button. The little crease was such that no matter how I re-lifted and pressed, and massaged, and tried to work it wasn't going to lay flat at that spot and I had a larger pocket underneath it. I finally gave up, peeled up the PS and stuck it back on it's backing and put it in the packing envelope.
I will return it tomorrow. We'll see how they're customer service is because I hope they don't try and charge me the 15% restocking fee for it not being in new, unused condition. That would be comical considering it didn't arrive to me that way in the first place. I am actually bumming more over the fact I took a perfectly good screen protector off my iPad and have nothing until I go out tomorrow and purchase something new.
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