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View Full Version : New MacBook Air wobbles with one bad foot




macrumorsuser10
Apr 17, 2011, 05:52 PM
I just bought a new MacBook Air Ultimate, and it seems to wobble a bit. The wobbling seems to occur when the lid is fully up because the front left foot pad does not make any contact with the surface of my glass desk. What can I do about this wobble? Is it a problem with the foot pad or the entire body?

Can the guys at the Genius Bar fix this, or should I exchange it?

Thanks.



Psilocybin
Apr 17, 2011, 06:04 PM
I just bought a new MacBook Air Ultimate, and it seems to wobble a bit. The wobbling seems to occur when the lid is fully up because the front left foot pad does not make any contact with the surface of my glass desk. What can I do about this wobble? Is it a problem with the foot pad or the entire body?

Can the guys at the Genius Bar fix this, or should I exchange it?

Thanks.

You can exchange it. Just tell them your not happy

bcaslis
Apr 17, 2011, 06:07 PM
This can be fixed by loosening the bottom screws (requires a special tool) and retightening in the right order. If everything else on it seems good then I would ask them to do this. If there are other problems than an exchange might be better.

RobertPS
Apr 17, 2011, 07:34 PM
Or you could close the lid, put the Macbook Air flat on the table.
Simultaneously apply pressure from above on two diagonally opposite corners.
Repeat for the other corners.

Worked for me on the rev C.

damnyooneek
Apr 17, 2011, 10:40 PM
they will exchange it. just show them what is worng.

macrumorsuser10
Apr 18, 2011, 12:09 AM
Or you could close the lid, put the Macbook Air flat on the table.
Simultaneously apply pressure from above on two diagonally opposite corners.
Repeat for the other corners.

Worked for me on the rev C.

Basically you are saying that the case is physically warped and that I should apply torque on the MBA case to fix the warp. That sounds a bit risky. I think I will bring this back.

macrumorsuser10
Apr 18, 2011, 12:10 AM
they will exchange it. just show them what is worng.

If I bring this to the Genius Bar, which is the more likely outcome: they will fix it, or exchange it? I'd like to know so I can start copying my files off of the computer.

Acronyc
Apr 18, 2011, 12:45 AM
My 11" MBA was a bit wobbly when I first got it in December 2010, and I applied some gentle pressure on it on one side to make it even. That worked really well and it hasn't been wobbly since. The wobble was very minor, though, so it didn't really take much for it to be fixed.

Since you just bought it I'd imagine that they would exchange it without much of a hassle.

ZipZap
Apr 18, 2011, 04:28 AM
If I bring this to the Genius Bar, which is the more likely outcome: they will fix it, or exchange it? I'd like to know so I can start copying my files off of the computer.

If you are within 14 days they dont make the call...you do.

Dr McKay
Apr 18, 2011, 06:06 AM
If I bring this to the Genius Bar, which is the more likely outcome: they will fix it, or exchange it? I'd like to know so I can start copying my files off of the computer.

No harm in copying them now, if they simply fix it, you can delete the copy afterwards?

RobertPS
Apr 20, 2011, 05:17 PM
Basically you are saying that the case is physically warped and that I should apply torque on the MBA case to fix the warp. That sounds a bit risky. I think I will bring this back.

Yes, that's what I'm saying.

It doesn't need a lot of pressure.
The MBA case isn't very rigid.
You can start with very little pressure.

No harm in bringing it back though.

cambookpro
Apr 20, 2011, 05:24 PM
Had this with my MBP.
I just bent it into the shape it was supposed to be. Good as new ;)

damnyooneek
Apr 20, 2011, 06:11 PM
If I bring this to the Genius Bar, which is the more likely outcome: they will fix it, or exchange it? I'd like to know so I can start copying my files off of the computer.

if youre within 14 days you should be able to exchange it