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View Full Version : With Unlimited Data Gone, Verizon Touts Data Monitoring




MacRumors
Jul 7, 2011, 06:39 PM
http://images.macrumors.com/im/macrumorsthreadlogo.gif (http://www.macrumors.com/2011/07/07/with-unlimited-data-gone-verizon-touts-data-monitoring/)


http://images.macrumors.com/article-new/2011/07/verizonlogo-150x90.jpg

As of today, new Verizon iPhone customers don't have an unlimited data option (http://www.macrumors.com/2011/07/05/verizons-tiered-iphone-data-plans-to-debut-on-july-7th/). As a result, new customers will need to keep track of their data usage. From VZ's press release (http://news.vzw.com/news/2011/07/pr2011-07-01d.html) about the change:
#DATA (http://support.vzw.com/clc/features/calling_features/number_features.html) - Customers can check data usage by dialing #DATA and pressing send from Verizon Wireless phones to receive a free text message with the information.

My Verizon and My Verizon Mobile (http://www.verizonwireless.com/b2c/myaccount/selfserve.jsp) - Customers can monitor data usage directly from their handsets via My Verizon Mobile or online through My Verizon.

Data Usage Calculator (http://www.verizonwireless.com/splash_includes/datacalculator.html) - At verizonwireless.com, customers can learn about common features and activities that utilize data and determine estimated total monthly data usage using the Data Usage Calculator. It can be found by simply searching for "data usage calculator" on the Verizon Wireless website.Of course, existing Verizon iPhone owners can keep their unlimited plans (http://www.macrumors.com/2011/06/22/existing-verizon-customers-can-keep-their-unlimited-plans/), just like their AT&T brethren.

Article Link: With Unlimited Data Gone, Verizon Touts Data Monitoring (http://www.macrumors.com/2011/07/07/with-unlimited-data-gone-verizon-touts-data-monitoring/)



unlimitedx
Jul 7, 2011, 06:48 PM
At least at&t offered a $5 discount for 2gb. Now Verizon is charging the same by providing way less. What value are they providing?

Sjmarcy
Jul 7, 2011, 06:57 PM
Will Verizon's sales volume go down with the big price increase?

Will it go up as people hit the caps and then have to pay big penalties?

Yeah the people will just love Verizon if that happens a lot...

kjs862
Jul 7, 2011, 07:24 PM
I switched to verizon last night, but now I can't restore my new verizon phone from my att iphone backup :mad:

i may just cancel and forget about all of this

itsalexaye
Jul 7, 2011, 07:28 PM
I think their sales will be about the same, since all iphone carriers have tiered data now.

Only android and blackberry users will switch to Sprint/T-Mobile

daneoni
Jul 7, 2011, 07:36 PM
I switched to verizon last night, but now I can't restore my new verizon phone from my att iphone backup :mad:

i may just cancel and forget about all of this

Well yea...network settings are vastly different between both device versions. I doubt it was ever gonna work.

toddybody
Jul 7, 2011, 07:46 PM
I would love Virgin Mobile/Sprint to pick up the iPhone 4s/5. The dream would be a ~500.00 unlocked phone with a discounted unlimited plan (akin to many non US service providers).

frocco
Jul 7, 2011, 07:46 PM
Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

This killed it for me. Too much greed, I plan to cancel and go ore paid or maybe try straight talk.

als522877
Jul 7, 2011, 07:50 PM
I switched to verizon last night, but now I can't restore my new verizon phone from my att iphone backup :mad:

i may just cancel and forget about all of this


The reason you're unable to restore from backup is most likely due to your ATT phone being on a version of iOS newer than 4.2.8. You are unable to restore on a device that has an older version of IOS than the device that made said backup. If you're savvy, you can jailbreak your ATT iPhone, use one of a verity of programs from Cyida to back it up, Jailbreak your Verizon iPhone and use the same app to restore the info.

This is a HUGE problem Apple has caused by having off builds of iOS. iOS 5 should unify them again.

EDIT: My father had an iPod Touch 3rd Gen & upgraded his enV3 & has the same issue. Thats what I did to restore his App info.

motoracer1486
Jul 7, 2011, 07:54 PM
Screw Verizon and screw the iPhone.

longofest
Jul 7, 2011, 08:12 PM
At least at&t offered a $5 discount for 2gb. Now Verizon is charging the same by providing way less. What value are they providing?

I 100% agree. I actually think (and demonstrate (http://www.techperfect.net/2011/07/unlimited-data-plans-can-hurt-average-consumer/)) that capped plans can be good for most consumers when they are reasonable like AT&T did, but verizon is just plain old gouging.

dusty5683
Jul 7, 2011, 08:18 PM
Will Verizon's sales volume go down with the big price increase?

Will it go up as people hit the caps and then have to pay big penalties?

Yeah the people will just love Verizon if that happens a lot...

If this next iPhone isn't lte capable(which I imagine it won't be) it will be a very hard sell for Verizon. At&t has cheaper plans and faster 3g.
I pray that Verizon reconsiders. Otherwise they are guaranteed to loose my business.

kdarling
Jul 7, 2011, 08:26 PM
This killed it for me. Too much greed, I plan to cancel and go ore paid or maybe try straight talk.

If you're already on Verizon...

...why would you cancel if you already have unlimited data grandfathered in?

xvision
Jul 7, 2011, 09:02 PM
Do you know that the SMS alerts send by the carriers like AT&T and Verizon are subjected to delays? It's not really true that the carriers provide real time data usage tracking and alerts to the customers. Their figures are not updated immediately after you used some data. It could take hours or days for the carrier to refresh and give you the latest usage amount. This is mentioned in the disclaimers. For example, on AT&T's site (http://www.att.com/shop/wireless/plans/data-plans.jsp), it reads: Data usage information generally will be available for viewing within 24 hours or less of actual data usage.

Thus, it would be wise for a consumer to install an app like DataMan to provide true real time tracking that gets the usage amount directly from the iPhone. It's stats are always up to date. Hence, its threshold alerts are real time. DataMan is able to alert the user using local notification once a user-customizable threshold is exceeded. This helps stop overage charges.

Cp96alumni
Jul 7, 2011, 09:45 PM
Verizon really botched this up. They not only are charging more than AT&T and try to make us forget that by offering usage notification, but they are trying to sell this as a good thing for consumers. The marketing/sales guys that thought all this up should be looking for new jobs. Are they really that out of touch? I understand they want to make money but stop playing customers as idiots. Enough already! Just state it like it is. You want more money and are offering less. No data monitoring is gonna make us feel better about less for the same price.

beany boy
Jul 7, 2011, 09:55 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8J2)

Can you hear me now?

toddybody
Jul 7, 2011, 10:27 PM
If you're already on Verizon...

...why would you cancel if you already have unlimited data grandfathered in?

I think he's just pissed on a philosophical level...as am I. $30 per month for unlimited data was overpriced enough. Now things are just criminal.

Instead of attracting more customers through price reduction, they're taking advantage of their customer's "need for smart phones/mobile web access". They have to be smugly congratulating themselves. It's the classic tale of giving less for more. The punch line to this one however, is that service costs them such a small fraction of what we pay.
I dont mind the price of milk going up in light of fuel/grain prices rising. BUT, what magical ingredient to the ISP/VSP is increasing that justifies their action? None. They cite data caps as required to reign in "heavy data users who burden the network". Fine. Ill believe that. Now, just give us "normal folk" 2GB per month with free tethering for $15.00...and those "heavy users" can pay more accordingly. Sorry, I can barely keep a straight face while typing that dream.

Im really not a hippie socialist on most topics, but these fat cats need to be shot.

itsalexaye
Jul 7, 2011, 10:49 PM
They should keep unlimited but raise the price


Sent from my iPhone 3Gs using Tapatalk

kdarling
Jul 7, 2011, 10:59 PM
I think he's just pissed on a philosophical level...as am I. $30 per month for unlimited data was overpriced enough. Now things are just criminal.

I understand, yet it's a bit subjective. A lot of us paid $40 a month a few years ago. Heck, back in 2000 data was often charged by the minute, which really sucked when web browsing at 19Kbps.

... that service costs them such a small fraction of what we pay.

I don't think it's a small fraction. It cost billions to buy LTE bandwidth, to install and maintain equipment and centers, and for increased backhaul to thousands of cell sites for both LTE and EVDO.

Im really not a hippie socialist on most topics, but these fat cats need to be shot.

So... then what do you think of Apple's even larger profits? Apple makes more than Verizon Wireless does, yet they just stash it away instead of using it to help build the costly infrastructures that the iPhone needs to work at all.

Regards.

kjs862
Jul 7, 2011, 11:00 PM
The reason you're unable to restore from backup is most likely due to your ATT phone being on a version of iOS newer than 4.2.8. You are unable to restore on a device that has an older version of IOS than the device that made said backup. If you're savvy, you can jailbreak your ATT iPhone, use one of a verity of programs from Cyida to back it up, Jailbreak your Verizon iPhone and use the same app to restore the info.

This is a HUGE problem Apple has caused by having off builds of iOS. iOS 5 should unify them again.

EDIT: My father had an iPod Touch 3rd Gen & upgraded his enV3 & has the same issue. Thats what I did to restore his App info.

Cool thanks for the info. I did some reading on the subject and decided that the effort involved wasn't worth it for me. I canceled my Verizon contract and forfeited the no longer available unlimited data plan, so I'm now back on ATT. I suppose when the next iPhone comes out I will switch to Verizon so I can enjoy their better network in my area. Hopefully they will also be 4g so I can surf and talk. The only thing is I won't be on an unlimited data plan, but I really don't use that much anyways.

Rodimus Prime
Jul 7, 2011, 11:40 PM
Verizon should of followed what AT&T did and at least make it look like it was not pure greed.
Offering less for the same price is not the way to do it. AT&T at least made it look like they were offering a good deal and for some people it was a great deal cutting their data bill in 1/2 because in a high month they used 100 megs of data.

AT&T offered incentives to switch to a tiered data. What incentives is Verizon offering. If you have unlimited already and if you were paying for tethering you sure as hell are not going to give that up.
I have a friend who is in that position and he is not going to give it up. There is zero cost savings for him so why should he pay the same for less.

frocco
Jul 8, 2011, 05:17 AM
Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

This killed it for me. Too much greed, I plan to cancel and go ore paid or maybe try straight talk.

If you're already on Verizon...

...why would you cancel if you already have unlimited data grandfathered in?

I do not have a data plan. Are you saying I can still get unlimited?

anthonyw
Jul 8, 2011, 06:27 AM
No unlimited here in Australia, you get used to it.

Check out consume (http://itunes.apple.com/au/app/consume/id337064413?mt=8) in the app store, it rocks for keeping track of usage and its free.

itsalexaye
Jul 8, 2011, 07:02 AM
welcome to our world verizon users! AT&T and many of the international carriers (that carry the iPhone) have been on tiered data for a while. so now you get to make sure you are always connected to WiFi now lol

toddybody
Jul 8, 2011, 08:50 AM
I understand, yet it's a bit subjective. A lot of us paid $40 a month a few years ago. Heck, back in 2000 data was often charged by the minute, which really sucked when web browsing at 19Kbps.



I don't think it's a small fraction. It cost billions to buy LTE bandwidth, to install and maintain equipment and centers, and for increased backhaul to thousands of cell sites for both LTE and EVDO.



So... then what do you think of Apple's even larger profits? Apple makes more than Verizon Wireless does, yet they just stash it away instead of using it to help build the costly infrastructures that the iPhone needs to work at all.

Regards.

Absolutely, data charges are subjective. I am basing my understanding of what seems "fair" upon anecdotal pricing from international service providers...from what I hear, Europeans pay much less for those services.

Also, in response to your point regarding infrastructure cost...yes, those upgrades are costly, but they represent a finite expenditure which is quickly recouped through the expensive plans we pay; more so, the vast majority of smart phones cannot take advantage of new LTE/4G speeds. So, this justification seems a tad unsavory to me.

Regardless, when you look studies of cost against service (for the mobile provider industry), the difference is huge.

Lastly, Apple's profit margins juxtaposed against their lack of philanthropic efforts and stagnant RD expansion does leave me very critical and disappointed. It very much goes against Steve's mantra of "were here for our customers, not our shareholders".

Thanks for the great comment, stay well friend:)

kdarling
Jul 8, 2011, 09:15 AM
Absolutely, data charges are subjective. I am basing my understanding of what seems "fair" upon anecdotal pricing from international service providers...from what I hear, Europeans pay much less for those services.

You know what I'm looking forward to, out of all this mess?

The rumors that AT&T and Verizon are going to switch to "data buckets", where any device we own can use data from a shared amount, just as we already have for shared minutes.

I cannot justify buying a data plan for each person in my family, especially since some would use so little each month.

However, I can certainly justify buying a shared data pool. Heck, it'd be cheaper for me than having a bunch of individual data plans, even if the price of that single shared plan goes up.

Thanks for the great comment, stay well friend:)

Same to you!

shareef777
Jul 8, 2011, 09:42 AM
You know what I'm looking forward to, out of all this mess?

The rumors that AT&T and Verizon are going to switch to "data buckets", where any device we own can use data from a shared amount, just as we already have for shared minutes.

I cannot justify buying a data plan for each person in my family, especially since some would use so little each month.

However, I can certainly justify buying a shared data pool. Heck, it'd be cheaper for me than having a bunch of individual data plans, even if the price of that single shared plan goes up.



Same to you!

Until you realize a 2GB 'bucket' is $40 a month ;)

oheckyeah
Jul 8, 2011, 09:58 AM
I think their sales will be about the same, since all iphone carriers have tiered data now.

Only android and blackberry users will switch to Sprint/T-Mobile

Only? Android/blackberry accounts for over half the market share. iPhone isn't that popular...

winston1236
Jul 8, 2011, 10:24 AM
Screw Verizon and screw the iPhone.

you must be a windows phone att all star!

pdjudd
Jul 8, 2011, 10:56 AM
You know what I'm looking forward to, out of all this mess?

The rumors that AT&T and Verizon are going to switch to "data buckets", where any device we own can use data from a shared amount, just as we already have for shared minutes.

My understanding is that this would really only benefit people who own multiple devices or have a family plan. It wouldn't help people who just own one device. That point would be negated if the pricing didn't change and the cost for an individual would be the same as the bucket, but I have my suspicions that it won't. It might even mean giving up on an unlimited plan if you still had one (I hope they don't require that!)

mlmwalt
Jul 8, 2011, 11:15 AM
The wireless carriers complaining about smartphones using up all of their resources/bandwidth and trying to get the manufacturers to chip in on the infrastructure upgrades is like big oil asking the auto-makers to chip in for drilling... Regardless, the customer always pays the cost. Always.

If you don't like to be on the wrong end of the equation, buy shares in the company.

tigres
Jul 8, 2011, 11:27 AM
Until you realize a 2GB 'bucket' is $40 a month ;)

And if you want to tether it will be capped at 1.5gb, and be 60.

powers74
Jul 8, 2011, 11:43 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

At least AT&T has an app.

KnightsChivalry
Jul 9, 2011, 12:48 AM
It looks like the best idea would be to get the 75mb per month for 10$ and pay the 10$ overcharge for the gb you will use extra. Anyone hardly uses more then a gb of data a month

unlimitedx
Jul 9, 2011, 02:26 AM
It looks like the best idea would be to get the 75mb per month for 10$ and pay the 10$ overcharge for the gb you will use extra. Anyone hardly uses more then a gb of data a month

$10 data plan isn't offered for the iPhone, only feature (featureless) phones

pubwvj
Jul 9, 2011, 12:52 PM
Part of what is nasty about this is that we don't have control over our data usage. People send spam, large photos, files, etc that I don't want. It adds up to a lot of data every day that is just junk mail but makes the telephone company profits.

The "Data Calculator" is bogus because it fails to take into account the incoming emails which far, far outweigh my outgoing emails by two orders of magnitude in count and by about seven orders of magnitude in data usage. Scam alert!

Imagine if we had to pay the incoming postage to the US Post Office to receive junk mail in our postal mail box? That would get outlawed pretty fast. Well, the phone companies are doing this too and getting away with it.

Dkrogh
Jul 10, 2011, 08:15 AM
these data caps are rather generous today, but say in 6 mo to one year, these will be seen as really small since the rollout of icloud with lion and the streaming or whaterver it is with itunes to your iphone and also the rollout of spotify into the us. Other internet streaming like pandora etc. has only started to touch the iceberg and will really grow and take-off further in the next year I think.

Boeing747
Jul 10, 2011, 09:32 PM
If this next iPhone isn't lte capable(which I imagine it won't be) it will be a very hard sell for Verizon. At&t has cheaper plans and faster 3g.
I pray that Verizon reconsiders. Otherwise they are guaranteed to loose my business.

ummmmm......
this picture demonstrates at&t 's 3g
it's terrible.

hexonxonx
Jul 10, 2011, 10:45 PM
ummmmm......
this picture demonstrates at&t 's 3g
it's terrible.

How does that demonstrate it? I have got to be missing something here. I can make my iPhone 4 drop to zero bars by holding the band on the side. That doesn't mean that the 3G sucks.

gregorypierce
Jul 10, 2011, 11:23 PM
As an AT&T customer with an unlimited plan, Verizon no longer has any tangible way to convince me to switch to their network - it would be an extremely costly proposition. Thus for as long as AT&T keeps their unlimited plan, I'm with them.

wordoflife
Jul 11, 2011, 12:38 AM
Carriers in the US suck.
I will add though, that while AT&T gives a 15% discount on service, Verizon gives an 18% discount. (to me). I think Verizon in general gives greater FAN discounts

goodcow
Jul 11, 2011, 07:43 AM
Carriers in the US suck.
I will add though, that while AT&T gives a 15% discount on service, Verizon gives an 18% discount. (to me). I think Verizon in general gives greater FAN discounts

Verizon gives me 19% off voice and 20% off data. AT&T gives me 18% off both.

When I first switched to AT&T they screwed up my FAN discount and it was 28%!

carlgo
Jul 11, 2011, 10:21 AM
In the current political climate the pro-carrier, anti-government powers will be able to stop any regulation of the carriers, so you can bet they will make hay while they can.

Watch them ratchet up their rates. Watch the CEOs make billions. Watch the ads trumpet various technologies that never quite make it to your phone or your area of the country.

jaarso
Jul 11, 2011, 12:54 PM
As an AT&T customer with an unlimited plan, Verizon no longer has any tangible way to convince me to switch to their network - it would be an extremely costly proposition. Thus for as long as AT&T keeps their unlimited plan, I'm with them.
AT&T no longer has an unlimited plan either. You (and I) still have the AT&T unlimited plan under the grandfather clause. Maybe you meant to say as long as AT&T allows us to keep our grandfathered unlimited plans..............

scaredpoet
Jul 12, 2011, 08:15 AM
Carriers in the US suck.
I will add though, that while AT&T gives a 15% discount on service, Verizon gives an 18% discount. (to me). I think Verizon in general gives greater FAN discounts

Not always true. Where I work, Verizon gives us a 15% discount, while AT&T gives us 20%. Coverage for both carriers in my neck of the woods is pretty much equal.