G gladoscc macrumors 6502 Original poster Jul 13, 2011 #1 My lock button is stuck. I've read that apple will give you a refurb, but the problem is I dropped it about 5 months before and the back screen is serevely cracked. Would apple still give me a refurb considering that the drop didn't cause this?
My lock button is stuck. I've read that apple will give you a refurb, but the problem is I dropped it about 5 months before and the back screen is serevely cracked. Would apple still give me a refurb considering that the drop didn't cause this?
eastercat macrumors 68040 Jul 13, 2011 #2 It depends on your genius. If your genius isn't nice, s/he may not replace under warranty due to the fall and make you pay the replacement fee.
It depends on your genius. If your genius isn't nice, s/he may not replace under warranty due to the fall and make you pay the replacement fee.
G gladoscc macrumors 6502 Original poster Jul 13, 2011 #3 eastercat said: It depends on your genius. If your genius isn't nice, s/he may not replace under warranty due to the fall and make you pay the replacement fee. Click to expand... How much is the replacement fee?
eastercat said: It depends on your genius. If your genius isn't nice, s/he may not replace under warranty due to the fall and make you pay the replacement fee. Click to expand... How much is the replacement fee?
0007776 Suspended Jul 13, 2011 #4 gladoscc said: How much is the replacement fee? Click to expand... It's $199
G gladoscc macrumors 6502 Original poster Jul 13, 2011 #5 mrkramer said: It's $199 Click to expand... Drat. Oh well, I've reserved for tomorrow. *crosses fingers*
mrkramer said: It's $199 Click to expand... Drat. Oh well, I've reserved for tomorrow. *crosses fingers*
awadeee macrumors 68020 Jul 13, 2011 #6 gladoscc said: Drat. Oh well, I've reserved for tomorrow. *crosses fingers* Click to expand... Keep us updated!
gladoscc said: Drat. Oh well, I've reserved for tomorrow. *crosses fingers* Click to expand... Keep us updated!
G gladoscc macrumors 6502 Original poster Jul 13, 2011 #7 Just came back from the apple store. I got it replaced for free! 😀
0007776 Suspended Jul 13, 2011 #8 gladoscc said: Just came back from the apple store. I got it replaced for free! 😀 Click to expand... Nice, sounds like you got a nice person there.
gladoscc said: Just came back from the apple store. I got it replaced for free! 😀 Click to expand... Nice, sounds like you got a nice person there.