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View Full Version : Do Apple retail stores still charge restocking fees?




tekksan
Jul 21, 2011, 12:12 PM
Do Apple retail stores still charge restocking fees on open box items?



wdaleherring
Jul 21, 2011, 12:14 PM
Didn't they do away with that last year?

Edit: Here's the MacRumors (http://www.macrumors.com/2011/01/10/apple-eliminating-restocking-at-apple-retail-stores-adding-personal-setup-for-macs/) article.

tekksan
Jul 21, 2011, 12:22 PM
Cool. Anybody ever try it out?

mac jones
Jul 21, 2011, 12:51 PM
no restocking fees. At least presently.

I don't see how they can do this, as people can abuse this sort of thing like crazy; FREE 14 day rental!!

Frankly, it makes bying really easy on the nerves :D

tekksan
Jul 21, 2011, 12:57 PM
no restocking fees. At least presently.

I don't see how they can do this, as people can abuse this sort of thing like crazy; FREE 60 day rental!!

Frankly, it makes bying really easy on the nerves :D

60 day? I thought it was 14?

aristobrat
Jul 21, 2011, 01:00 PM
60 day? I thought it was 14?
It is 14 days. LOL

mac jones
Jul 21, 2011, 01:00 PM
60 day? I thought it was 14?

My bad, thanks :o

orangepeel
Jul 21, 2011, 01:01 PM
It is 14. I imagine if you do it a lot they will eventually blacklist you.

mac jones
Jul 21, 2011, 01:03 PM
It is 14. I imagine if you do it a lot they will eventually blacklist you.

You mean they haven't already?

wonders :)

usman.rz
Jul 21, 2011, 01:31 PM
Cool. Anybody ever try it out?

Yep, I returned a pair of opened in-ear headphones once, a SuperDrive, both for good reason. I also exchanged my 10 day old 2010 MacBook Air with the new model this morning but not sure if that one counts.

tungo529
Jul 21, 2011, 01:38 PM
I was told that they had done away with restocking fees months ago, when I went in for work done to my mom's 13" MBP.

Good part on Apple.

mac jones
Jul 21, 2011, 01:45 PM
It is 14. I imagine if you do it a lot they will eventually blacklist you.

Right.

I remember this happened to somebody using Amazon. Seems he was returning a lot of laptops.

Some people return them over and over in an attempt to find perfection.

Now this new policy encourages that. I don't know how many people do this, but going from this forum alone, they (Apple) may have a problem :D

smeade
Jul 21, 2011, 01:59 PM
Off topic just slightly: like in stores, there is no restocking fee for online orders either. Apple even refunds your shipping (if you paid for expedited shipping) and pays the FedEx 2-day return shipping (at least that's been my experience in the U.S.).