R
RussianCyborg
Guest
Original poster
Hello all.
I got a new iPod Classic in late June. After I'd had it a few weeks, I noticed it making a strange noise as I move around in the menus. It makes a faint clicking noise, then soft, high-pitched "peeeeeeeew" sound that doesn't last too long.
I've found that I can reliably recreate the sound by navigating to a song, then pressing and holding the menu button to go back to the main menu. Almost every time, it makes the sound. It might be the hard drive "winding down" or something (that's kinda what it sounds like), but I'm no expert.
It gets better. I talked to an Apple Support rep about the problem the day I noticed it. I did the restore process, updated software; the usual troubleshooting steps. As soon as I was done I heard the noise again, told the Apple rep, and I ended up sending the iPod in for repair. After all, it's brand new. Well, I got the same iPod back a week later with a letter describing how the problem "could not be reproduced" and how the product "meets Apple standards." Well, I pulled the iPod out of the box and sure enough it was still making the noise. It seems to function fine, but it's brand new, and I'm afraid the issue might be the start of a hard drive failure or similar issue.
Any thoughts?
I got a new iPod Classic in late June. After I'd had it a few weeks, I noticed it making a strange noise as I move around in the menus. It makes a faint clicking noise, then soft, high-pitched "peeeeeeeew" sound that doesn't last too long.
I've found that I can reliably recreate the sound by navigating to a song, then pressing and holding the menu button to go back to the main menu. Almost every time, it makes the sound. It might be the hard drive "winding down" or something (that's kinda what it sounds like), but I'm no expert.
It gets better. I talked to an Apple Support rep about the problem the day I noticed it. I did the restore process, updated software; the usual troubleshooting steps. As soon as I was done I heard the noise again, told the Apple rep, and I ended up sending the iPod in for repair. After all, it's brand new. Well, I got the same iPod back a week later with a letter describing how the problem "could not be reproduced" and how the product "meets Apple standards." Well, I pulled the iPod out of the box and sure enough it was still making the noise. It seems to function fine, but it's brand new, and I'm afraid the issue might be the start of a hard drive failure or similar issue.
Any thoughts?