View Full Version : Custom built returns

Aug 10, 2011, 03:44 PM
Ive just bought a base 13" machine but would like to also try out a 11" with the upgraded 1.8ghz cpu.

Will apple allow me to return a custom machine within the 14days through their online returns?

I know a few years back i bought a custom machine and couldn't return it....As their returns policy now changed?


Aug 10, 2011, 03:46 PM
The policy is the same for BTOs so you can return it


Aug 10, 2011, 06:56 PM
Is it possible, probably. It just doesn't seam like the right thing to do though.

Aug 10, 2011, 07:24 PM
I'm not sure how much this will help. Sunday (July 31st) I brought my maxed out, built-to-order, MBA 13" into a retail outlet for an exchange because there were a couple of things wrong with my specific machine.

Tuesday (August 9th), I got a call from the retail store notifying me that my replacement had arrived and was ready for me to pick up.