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irfan22
Oct 12, 2011, 01:38 PM
I tried installing ios5 and keep getting this error. Any help?

Tried upgrading and restoring same message

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Forgot to say my device is an iPad 2



irfan22
Oct 12, 2011, 01:51 PM
anyone else having this issue?

mylios101
Oct 12, 2011, 02:06 PM
I'm getting the same error. Apple's website says:

"Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above."

This obvously doesn't help.

Here's the retore log:

2011-10-12 15:04:12.972 [4084:14ac]: restore library built Sep 14 2011 at 01:30:07
2011-10-12 15:04:12.972 [4084:14ac]: iTunes: iTunes 10.5.0.142
2011-10-12 15:04:13.249 [4084:14ac]: iTunes: Current software version: 8J2
2011-10-12 15:04:13.249 [4084:14ac]: iTunes: Software payload version: 9A334
2011-10-12 15:04:18.732 [4084:181c]: iTunes: Specifying UOI boot image
2011-10-12 15:04:18.765 [4084:181c]: *** UUID ***
2011-10-12 15:04:18.768 [4084:181c]: requested restore behavior: Erase
2011-10-12 15:04:18.784 [4084:181c]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\Myles\AppData\Local\Temp\PerA533.tmp\amai\debug\tss-request.plist
2011-10-12 15:04:19.766 [4084:181c]: amai: tss_submit_job: HttpQueryInfo returned 200
2011-10-12 15:04:19.766 [4084:181c]: amai: tss_submit_job: error from server=94 (This device isn't eligible for the requested build.)
2011-10-12 15:04:19.766 [4084:181c]: amai: kAMAuthInstallRequestCacheLocalizedTssError: cached server error text: (3194) This device isn't eligible for the requested build.
2011-10-12 15:04:19.766 [4084:181c]: amai: AMAuthInstallRequestSendSync: failed tss submission: This device isn't eligible for the requested build.
2011-10-12 15:04:19.766 [4084:181c]: amai: AMAuthInstallBundlePersonalizePartial: server request error: This device isn't eligible for the requested build.
2011-10-12 15:04:19.767 [4084:181c]: failed to personalize the restore bundle: This device isn't eligible for the requested build.
2011-10-12 15:04:19.767 [4084:181c]: AMRAuthInstallDeletePersonalizedBundle
2011-10-12 15:04:20.032 [4084:14ac]: iTunes: Restore error 3194
2011-10-12 15:04:20.032 [4084:14ac]: AMRAuthInstallGetLocalizedStringForServerError: no cached text for tss error code 3194

TheSuperSteve
Oct 12, 2011, 02:23 PM
I'm having this exact same issue. I'm on a Windows PC and its driving me insane!

mylios101
Oct 12, 2011, 02:27 PM
Clear out your hosts file ("C:\Windows\System32\drivers\etc\") from any iTunes/Apple redirects, then reboot your system (required). My restore worked perfectly.

irfan22
Oct 12, 2011, 02:31 PM
Clear out your hosts file ("C:\Windows\System32\drivers\etc\") from any iTunes/Apple redirects, then reboot your system (required). My restore worked perfectly.

what do you mean clear out? I have the following files in the etc folder

hosts
hosts.umbrella
imhosts.sam

Delete all three? then restart windows?

TheSuperSteve
Oct 12, 2011, 02:36 PM
Clear out your hosts file ("C:\Windows\System32\drivers\etc\") from any iTunes/Apple redirects, then reboot your system (required). My restore worked perfectly.

Worked for me. Except now i'm getting an error 3200. :mad:

[Edit]: Did as suggested and deleted all backups and now its updating. Except it says its restoring software... Good thing i backed up by sending the stuff i consider priceless to my other iPod touch. Phew. XD

[Edit 2]: Damn that boot screen where the apple just shines all cool like was... well.. cool! XD

mylios101
Oct 12, 2011, 02:51 PM
what do you mean clear out? I have the following files in the etc folder

hosts
hosts.umbrella
imhosts.sam

Delete all three? then restart windows?


There's a video. The process is the same for Windows 7

http://www.youtube.com/watch?v=U-N9cryU_fQ

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what do you mean clear out? I have the following files in the etc folder

hosts
hosts.umbrella
imhosts.sam

Delete all three? then restart windows?


There's a video. The process is the same for Windows 7. Don't delete the files.

http://www.youtube.com/watch?v=U-N9cryU_fQ

irfan22
Oct 12, 2011, 03:47 PM
Worked for me. Except now i'm getting an error 3200. :mad:

[Edit]: Did as suggested and deleted all backups and now its updating. Except it says its restoring software... Good thing i backed up by sending the stuff i consider priceless to my other iPod touch. Phew. XD

[Edit 2]: Damn that boot screen where the apple just shines all cool like was... well.. cool! XD

Im also getting error 3200 now. so i have to delete my iPad back ups?

nickdelvecchio
Oct 12, 2011, 10:33 PM
I'm on a mac and I'm getting this.... anyone else having the same problem??? i've updated to the newest version of itunes and all my updates are done for the system.

SophiaAnna
Jan 9, 2014, 04:56 AM
This error are generally occur when you update your iTunes on your Mac. and in this case you face some error message like that "This device is not eligible for the requested build". Or you may also face this error when iphone file transfer to other. so, you need to fix this error immediately because this error create very critical on your Mac. some other information you go to this site:
http://www.iphonefilestransfer.com