View Full Version : HELP! iPad has been wiped during iOS 5 upgrade and new iTunes has lost my backups!
DeeEss
Oct 13, 2011, 02:15 PM
Damn you iOS 5!
I just upgraded to iOS 5 and it has wiped the iPad of everything. You would think you could just restore from a backup but ALL my iPad backups are now missing! I sync almost every day and it backs it up when it does it, I know the backups were there, but now they are ALL gone!
Everything is on there that I need! Help!
JRoDDz
Oct 13, 2011, 02:20 PM
Do you have a time machine backup?
DeeEss
Oct 13, 2011, 02:30 PM
Yes I should do where are they stored?
Thanks,[COLOR="#808080"]
JRoDDz
Oct 13, 2011, 02:30 PM
Yes I should do where are they stored?
Thanks,
Windows:
Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
Mac:
home directory/Library/Application Support/MobileSync/Backup/
DeeEss
Oct 13, 2011, 02:33 PM
Windows:
Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
Mac:
home directory/Library/Application Support/MobileSync/Backup/
OK thanks, I found them. But every time I try to restore it does this:
iTunes was interrupted while restoring the contents of the iPad.
It gives you the option to continue restore but then gives a new error:
An error occurred while restoring this iPad (-1)
Then the issue loops around.
Any ideas?
JRoDDz
Oct 13, 2011, 02:40 PM
OK thanks, I found them. But every time I try to restore it does this:
iTunes was interrupted while restoring the contents of the iPad.
It gives you the option to continue restore but then gives a new error:
An error occurred while restoring this iPad (-1)
Then the issue loops around.
Any ideas?
Did you restore an old backup from time machine? This is what you need to do.
DeeEss
Oct 13, 2011, 03:44 PM
Did you restore an old backup from time machine? This is what you need to do.
Yeah I did. I restored from backup made a day ago. I get the same issue looping over and over. It won't let me restore giving error (-1)
DeeEss
Oct 13, 2011, 04:27 PM
Anyone have any ideas?
NewYorkRanger
Oct 13, 2011, 04:31 PM
Damn you iOS 5!
I just upgraded to iOS 5 and it has wiped the iPad of everything. You would think you could just restore from a backup but ALL my iPad backups are now missing! I sync almost every day and it backs it up when it does it, I know the backups were there, but now they are ALL gone!
Everything is on there that I need! Help!
Exact same thing happened to me. Lost my back-up. It only lists a back-up AFTER I upgraded to 5, and that only makes it go back to default settings.
To add to it, my iTunes library was wrecked, made a files called "iTunes Library (Damaged)". None of my apps or anything are showing up anymore. Music auto-synced, but lost videos, books and apps.
Dragged apps back, re-syncing those now, but so pissed. Lost photos that I hadn't synced yet.
DeeEss
Oct 13, 2011, 05:18 PM
Exact same thing happened to me. Lost my back-up. It only lists a back-up AFTER I upgraded to 5, and that only makes it go back to default settings.
To add to it, my iTunes library was wrecked, made a files called "iTunes Library (Damaged)". None of my apps or anything are showing up anymore. Music auto-synced, but lost videos, books and apps.
Dragged apps back, re-syncing those now, but so pissed. Lost photos that I hadn't synced yet.
Sorry to hear that. Hope you get or photos back. The whole thing is a joke. I have backups from time machine but they're completely locked out by iOS 5 or the new iTunes. Thanks Apple I've potentially lost everything.
Can you downgrade to iOS 4?
Cascadians
Oct 13, 2011, 05:26 PM
This just happened to me. Have a 3GS. Tried to upgrade. Kept getting Error -5000 Alert. On phone with AppleCare. All the way up to Senior Advisor. Been on phone for HOURS with Apple.
She had me do a manual back-up of iPhone 3GS before upgrading to iOS 5.
The back-up is GONE, DELETED. The phone is NOT upgraded to iOS 5.
All history and existence of my phone has been DELETED from iTunes on my iMac. *** Nothing remains ***
She just said this is an "EMERGING ISSUE" and all around her in North Carolina the iPhone support employees' customer's back-ups are being deleted.
My phone is destroyed. The back-ups are gone. Utterly screwed.
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