Wow. I've read several of these. I suspect that a lot of folks somewhere down this delivery chain are losing their jobs. It's not like being able to steal these things will go unnoticed...
I had this happen to me a long time ago (like 2003) and it was a total nightmare to get T-Mobile to replace it. Hopefully your experience with ATT is better.
I've worked for the same shipping store for 10 years. And owened it for that last 5 years. I can tell you that ups is a nightmare. Our driver tries to have us sign for more packages then he's giving us, "Oh must have let them on the truck."
We dropped them as a shipping option but still have to receive packages for our box holders. With UPS, packages can literally just disappear.
After the better part of the hour on hold with ATT (and three call transfers later), someone reading from a script told me that someone would call me in 24 hours about my "Lost or stolen iphone". She was clearly just clicking boxes on her computer screen and wouldn't deviate from her line or get me someone else to talk to.
The UPS guy certainly tipped me off to something being amiss. First, he showed up past 9:00PM. Then, he said that the package wasn't supposed to be on his route and that it had just "appeared" in his truck.
I wonder how people plan to activate these stolen phones? Or I feel sorry for whoever buys the phone and try's to activate it and the carrier says its stolen.
I wonder how people plan to activate these stolen phones? Or I feel sorry for whoever buys the phone and try's to activate it and the carrier says its stolen.
I had UPS completely lose a PowerBook G4 that was being delivered to me from Amazon.com a few years back. It took me fighting tooth and nail to get somebody, anybody to take responsibility and properly file a claim.
Mine got stolen out of a fedex warehouse in northern Virginia. Verizon credited my account the 209.99 and made me pay for another phone on a credit card. I preordered and it was supposed to have arrived on Friday but now I wont get a new one till November 1st.