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View Full Version : Apple apologizes for .mac outage


crassusad44
Oct 8, 2002, 10:20 AM
I just got a mail from Apple, were they apologize for the .mac outage. Here is the mail...

Dear .Mac Member,

We hope you haven't been greatly inconvenienced by the two .Mac network outages we've experienced in the past two weeks (including this morning) and we sincerely apologize for any problems you've experienced. The outages were the result of equipment failures, and since the equipment vendor has not been able to persuade us that the problem will not occur again, we've already begun installing new equipment from a different vendor.

We're completely back up and running now, and no data or mail was lost. We expect the equipment change over to be complete within the next several weeks, and we'll be working hard to ensure that there are no further issues during that time. In the meantime, we appreciate your patience while we make this transition, and if you do experience any difficulties, please go to www.apple.com/support for up-to-the-minute information and status.

crassusad44
Oct 8, 2002, 10:22 AM
OK, so I was a bit fast, and did not see it was already mentioned in this thread...

http://forums.macrumors.com/showthread.php?threadid=12505

My bad...