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MacBytes
May 20, 2005, 10:41 PM
http://www.macbytes.com/images/bytessig.gif (http://www.macbytes.com)

Category: Apple Services
Link: Tech support: Desktops & laptops-
Apple did the best job of answering questions quickly and correctly (http://www.macbytes.com/link.php?sid=20050520234137)

Posted on MacBytes.com (http://www.macbytes.com)
Approved by Mudbug

James Philp
May 20, 2005, 10:47 PM
So, for all those posting about their bad experiences - news flash - it isn't just Apple! In fact, they are BETTER then the others!

looklost
May 21, 2005, 11:57 AM
I only had to use AppleCare once. Called them about a problem with my powerbook screen on Monday, recieved a Fed-Ex box on Tuesday, shipped it out Tuesday night, recieved my fixed powerbook on Thursday. Best customer service I've ever recieved.

outerspaceapple
May 21, 2005, 04:50 PM
yeah, they ship stuff extremely fast. Had a motherboard broken on saturday & brought it into the apple store. They sent it out, fixed it, and returned it by wednesday. Really, really good and fast customer service.