iPod touch Ipod touch stuck in hard case

Just take it to an AT&T store then, and explain your problem and hopefully someone there can/will help you out.

I think your only option is to pry the case off yourself. If its plastic, try usin a hair dryer on it to heat the plastic a bit, then letting it cool in an alternating fashion. The expansion/contraction of the case may loosen it. If you have o e, a plastic prybar may help also. You can often find these at radio shack or auto parts/car audio stores as they are often used in stereo installation projects.

First off, as ReallyBigFeet said use a hair dryer to try and loosen up the plastic (if it's plastic of course, which it probably is)

If that doesn't work get a plastic spudger if you have one and try to pry it off, the plastic spudger won't scratch or damage your iPod as, one it plastic and two it's blunt.

DO NOT use a knife... Unless you don't mind ruining the back of your iPod. My friend got his iPhone stuck in a case and used a knife to pry it off, it worked, but it was the first gen iPhone with the aluminum back and it left deep scratches in the phone.

Good luck and keep us posted!

Glad it worked!

You should contact the manufacturer and notify them of your problem.