Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
found a SINGLE dead pixel on screen, worth exchanging?
- Thread starter AppChat
- Start date
- Sort by reaction score
If it's going to bother you, then yes. You're entitled to a near perfect product out of the box.
Why can't people make their own decisions these days? I mean I get asking the community for advice. But something like that is a personal decision if it bothers you.
It's better to do it now if anything as you don't have all your data on it and it's just a simple swap. However as long as you have apple care you can get it repaired at any point.
It's better to do it now if anything as you don't have all your data on it and it's just a simple swap. However as long as you have apple care you can get it repaired at any point.
You can return within 14 days with no questions asked. However, it might help to know Apple's view on dead pixels:
About LCD display pixel anomalies for Apple products released in 2010 and later
Actually you are not. If you read through the contract some pixel errors do not qualify as a flaw and thus you may not exchange it or even ask for repairs. It is only goodwill of the company if they exchange it anyway the contract does not entitle the buyer to a near perfect product, if one understands a flawless screen as near perfect.
With the 14 day return period you don't need a reason and thus you can just hand it back and take another.
I would exchange it unless it is not annoying.
Annoying equals: constantly lit subpixel especially green or blue, bad position
not so annoying: just a dead pixel or subpixel, at the very bottom or top of the screen.
same goes for nikon d5100 DSLR? theres a stuck white pixel near the botton right corner too
If it bothers you, return it, if not keep it.
This topic is so not thread worthy its just silly.
its YOUR iPad, not OURS. Do what you want with it.
Have a nice day.
This topic is so not thread worthy its just silly.
its YOUR iPad, not OURS. Do what you want with it.
Have a nice day.
If it bothers you, return it, if not keep it.
This topic is so not thread worthy its just silly.
its YOUR iPad, not OURS. Do what you want with it.
Have a nice day.
you mean MBP?
Officially, they don't even consider that to be outside the acceptable range. Chances are they would still exchange, especially if you're within the return policy, but it would be an exception, not the rule.
1 pixel out of over 1 million (at least) isn't bad, btw. If it was stuck (and thus always on and bright) or in a particularly bad spot, then it could be considered problematic, but if it was near the edge of the screen and dark, officially they won't even cover it under warranty.
jW
1 pixel out of over 1 million (at least) isn't bad, btw. If it was stuck (and thus always on and bright) or in a particularly bad spot, then it could be considered problematic, but if it was near the edge of the screen and dark, officially they won't even cover it under warranty.
jW
The original post, nor several posts down mention the product.
I dont rely on the forum room name ever.
I had a few stuck pixels on my last Dell....they laughed at me when I called them.
...and for some reason I just put up with it instead of returning it.
...and for some reason I just put up with it instead of returning it.
Ridiculous. Dead pixels are a normal part of the manufacturing process. Any display not meeting the standards is destroyed. At one point, though I'm not sure if it's true now or not, the displays that did not meet Apple's exceptionally stringent requirements were literally sold off to their competitors, making their displays the best in the business by default. Apple's quality control is not at fault for a single dead pixel in one screen, which may or may not have been there at the point of sale, much less at the final inspection. This is a normal situation, and one that is still relatively uncommon despite the chances of it happening being rather high. As I noted, there are over 1 million pixels in the lowest resolution Mac sold, and even the smallest screen they use (on the iPod nano) has 57,600 pixels. That means there's 57,600 chances of having a dead pixel on the iPod nano's screen. The fact that thousands are used every day without any is a remarkable fact simply from a statistical perspective.
jW
This is a choice you have to make. I'm just pointing out that Apple isn't even required to exchange it for you (though they often will, in cases where the customer complains). There's always that risk.
jW