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View Full Version : Apple iPod Battery Replacement Now Only $59




Lancetx
Jul 8, 2005, 10:50 AM
I did a forum search and didn't see this mentioned here yet, so I thought I'd post the information. Apparently the price quietly changed very recently...

http://www.apple.com/support/ipod/service/battery/



noel4r
Jul 8, 2005, 11:00 AM
It was $99 before, right? Not bad, my iPod's battery is still doing good so I'll keep this is mind.

AliensAreFuzzy
Jul 8, 2005, 11:06 AM
Wow, I was just looking at it two days ago and it was still $99

zelmo
Jul 8, 2005, 11:08 AM
That's a much friendlier price point. Good catch!

michaelrjohnson
Jul 8, 2005, 11:11 AM
That's great news for people who need replacements.

I suppose, now this actually gives services like iPodRestore (http://techrestore.com/xcart/product.php?productid=16475&cat=259&page=1) a bit of a run for their money. (Though it all depends how long you plan on keeping your iPod)

mrzeve
Jul 8, 2005, 01:37 PM
Your article says they offer users who bought iPods $50 certificates. But they also offer either a replacment iPod or a replacement battery.

yellow5
Jul 8, 2005, 01:37 PM
Now I guess there is no need to purchase the Protection Plan since the battery replacement program is only $2 more. Unless you really care about the phone support.

xli_ne
Jul 8, 2005, 01:48 PM
Now I guess there is no need to purchase the Protection Plan since the battery replacement program is only $2 more. Unless you really care about the phone support.

doesn't it cover it if the HDD fails as well?

Sharewaredemon
Jul 8, 2005, 01:53 PM
doesn't it cover it if the HDD fails as well?

Yeah it does, and that's why I needed to get two iPods replaced, I didn't have anything wrong with the battery ever.

dontmatter
Jul 8, 2005, 01:56 PM
nice, nice. Good news, no doubt.

That said.... apple keeps cutting prices, particularly on the profitable ipods. And, it seems the cheaper ipods are doing much better than the large ones. I wonder what wednesday's numbers will be?

Doctor Q
Jul 8, 2005, 02:07 PM
That's a pretty big change, percentagewise. Interesting that Apple didn't want to take any credit for lowering the price. I guess battery replacement is a dirty business not discussed in polite company except when necessary.

xli_ne
Jul 8, 2005, 02:07 PM
Yeah it does, and that's why I needed to get two iPods replaced, I didn't have anything wrong with the battery ever.

speaking of the apple care for the ipod, has anyone ever bought it for a shuffle? I see that apple never has put a different plan for the shuffles. 60 bucks for a 100 or 130 dollar player? Are they just thinking that no one wants it?

sw1tcher
Jul 8, 2005, 02:20 PM
Yeah it does, and that's why I needed to get two iPods replaced, I didn't have anything wrong with the battery ever.

I think I might need to get mine replaced too. Battery is down to about 4 hours and the drive constantly spins up and makes a clicking noise. Luckily I have the iPod Apple Care. Hope they give me a new one.

jcshas
Jul 8, 2005, 02:23 PM
I recently helped a buddy of mine replace the battery in his 3rd gen 40 gig. He ordered his from "FastMac" for $40. I was amazed at how easy it was to do, and it was a heckuva lot cheaper than what Apple was charging.

Surreal
Jul 8, 2005, 02:24 PM
speaking of the apple care for the ipod, has anyone ever bought it for a shuffle? I see that apple never has put a different plan for the shuffles. 60 bucks for a 100 or 130 dollar player? Are they just thinking that no one wants it?

funny thing about that is..3 months later i need to get mine replaced because the headphone jack is messing up.

no auto pause when the headphones get pulled out and it sometimes goes mono when the jack is wiggled. so sad i am...i must send it in..which means not having an ipod...

Wonder Boy
Jul 8, 2005, 02:25 PM
interesting. i mailed my ipod battery claim this morning.

atari1356
Jul 8, 2005, 02:27 PM
My first generation iPod is still going strong... of course, I don't use it that much. :o

suntzu
Jul 8, 2005, 02:32 PM
If I'm reading that page right, they give you an iPod of the same model only newer?

It says that if you have engraving on it from another company, the engraving won't be preserved. If they're just changing the battery, shouldn't it use the same casing?

Plecky
Jul 8, 2005, 02:38 PM
I'd personally go with the Apple Care plan if the iPod's <3 years old, over 3 years then I guess its good battery replacement got cheaper. I wonder if this can also be serviced for the same price at a Apple Store or if they would just charge you and ship it themselves to apple or what... Other than that, I know this is neither the time or place but I figure it should be a quick and simple question and answer, but can you add signatures to your posts or do a lot of you just copy and paste signatures following your posts? I'll try to figure it out, but on to topic - I'd personally like to see the ipod battery replacement be even cheaper or more acceptable depending on iPod. For example, $59 for the full-size iPod/iPod-Photo line, $39 for the Mini (having a smaller li-ion, why not?) and $19 for the shuffle. Why should a bargain brand player like the 512 shuffle at $99 battery replacement cost over half the price of the unit while the $400 60 gig iPod cost the same amount even though its only about 15-20% the price of that unit. Maybe I'm wrong on this, please inform me if so - just curious...

JDOG_
Jul 8, 2005, 03:04 PM
Sorry to rain on the parade, but there's still the shipping cost:

"How much does it cost to participate in the program?
The program costs $59, plus $6.95 shipping. The total program cost is $65.95 per unit."

:rolleyes: Too bad you can't just get a "swap" at an Apple Store.

phatpat88
Jul 8, 2005, 03:07 PM
If I'm reading that page right, they give you an iPod of the same model only newer?

It says that if you have engraving on it from another company, the engraving won't be preserved. If they're just changing the battery, shouldn't it use the same casing?


No, They send you a new/refurb one.

have you seen the process for replacing a battery? Its quite difficult... and Dents would be likely.

phatpat88
Jul 8, 2005, 03:08 PM
I'd personally go with the Apple Care plan if the iPod's <3 years old, over 3 years then I guess its good battery replacement got cheaper. I wonder if this can also be serviced for the same price at a Apple Store or if they would just charge you and ship it themselves to apple or what... Other than that, I know this is neither the time or place but I figure it should be a quick and simple question and answer, but can you add signatures to your posts or do a lot of you just copy and paste signatures following your posts? I'll try to figure it out, but on to topic - I'd personally like to see the ipod battery replacement be even cheaper or more acceptable depending on iPod. For example, $59 for the full-size iPod/iPod-Photo line, $39 for the Mini (having a smaller li-ion, why not?) and $19 for the shuffle. Why should a bargain brand player like the 512 shuffle at $99 battery replacement cost over half the price of the unit while the $400 60 gig iPod cost the same amount even though its only about 15-20% the price of that unit. Maybe I'm wrong on this, please inform me if so - just curious...

I would not get a battery replacement done on the shuffle from apple.. I would most likely just use it a a thumb drive... or get a place to do it for cheap :)

solvs
Jul 8, 2005, 03:18 PM
Now I guess there is no need to purchase the Protection Plan since the battery replacement program is only $2 more. Unless you really care about the phone support.
I wouldn't get Apple's plan anyway. A company called Mack (ironically enough) sells extended warranties for things like portable mp3 players, as well as camera and other electronics. You can get it at a pretty decent price at places like B&H Photo Video. It's longer than Apple's plan too, since it adds 3 years on top of what Apple offers standard (90 day phone, 1 year hardware).

sjpetry
Jul 8, 2005, 05:06 PM
No, They send you a new/refurb one.

have you seen the process for replacing a battery? Its quite difficult... and Dents would be likely.
It's not hard at all. ;)

Newer (http://eshop.macsales.com/item/Newer%20Technology/BIPOD850M3/)

~Shard~
Jul 8, 2005, 05:34 PM
A much nicer price point, thanks Apple. Luckily, my 3G iPod is over a year old now and I honestly have noticed zero degredation in the battery life, and I get pretty much 8 hours use out of it.

pubwvj
Jul 8, 2005, 05:41 PM
This is a HUGE reason I don't want an iPod.
They are very nice MP3 players but I don't want to be stuck
with Apple's non-user-changeable battery. I have had a Nomad
MP3 player for a long time (5 years?) and I use rechargeable
batteries in it. The base station for it recharges the batteries,
or I can simply swap in a new set which were charged in my
dedicated battery charger. It uses the same AAA batteries used
in my clock, in my timer, in my Handspring PDA, three other
MP3 players (All from Creative Labs) we have in the family, etc.
This makes it easy and simple. It also avoids Apple's outragiously
expensive battery change. For $59 I can buy a _LOT_ of AAA
rechargeable batteries of the highest grade.

Apple needs to use standard batteries and let users change them
easily themselves (yes, I know how to crack the case - not easy).

admanimal
Jul 8, 2005, 09:02 PM
I am unclear about something: is the replacement iPod they give you of the same model or the latest model. I.e., if I send in my 20GB 3G, will I get a 3G replacement or a 4G (or whatever G the new 20G color one is)?

ham_man
Jul 8, 2005, 09:29 PM
This definately a good thing, as I am in the market for a new battery, because the one on my 3rd generation seems just about shot and I have been looking at getting a new batterty. However, a 60 gig iPod is looking mighty tempting right about now. Decisions, decisions...

michaelb
Jul 8, 2005, 09:31 PM
http://www.apple.com/au/support/ipod/service/battery.html

The price in Australia is $147.40 AUD.

(I don't know if that has changed because until this story I didn't know it existed.)

Adding GST to the converted US price suggests it should be closer to $89 AUD, or at least under $100.

<cough>ripoff</cough>

Xtremehkr
Jul 8, 2005, 09:57 PM
$59 is still not exactly a deal for a battery. If my iPod battery dies anytime soon I am going to be seriously disappointed. I have talked to plenty of people at the Genius Bar though and it seems that people rarely have to pay to replace the battery since it is supposed to last the lifetime of the product.

advocate
Jul 9, 2005, 12:55 AM
I think I might need to get mine replaced too. Battery is down to about 4 hours and the drive constantly spins up and makes a clicking noise. Luckily I have the iPod Apple Care. Hope they give me a new one.
Try a Software Restore. Since you change out lots of files of similar small size very often and all the way up to capacity, iPod drives tend to get fragmented badly. That leads to hard drive clicking (all the seeking it has to do just to get one file) and short battery life (hard drive stays spun up longer). Software Restore wipes the drive so you'll get a fresh start the next time you update it in iTunes.

advocate
Jul 9, 2005, 12:58 AM
Apple needs to use standard batteries and let users change them easily themselves (yes, I know how to crack the case - not easy). Um, what standard size rechargeable battery is smaller than an iPod mini?

Plecky
Jul 9, 2005, 03:24 PM
I personally have no problem with apple using li-ion batteries, but I do agree they should try to redesign upcoming generations of the iPod with easy user-changable batteries, if they can do it on their laptops, I don't see why they can't on their ipods. I could even care less about paying 40-50 bucks for a spare, just so long that I don't have to send it into Apple and wait 1-3 weeks for them to change it, or use method that wouldn't be extremly easy for me to use to change the battery in my mini. I can easily change the battery on apple's laptops, if they made smaller batteries for their small digital music players - even with decreased life, the option to carry 2 could easily increase battery. Not only would this help to change a depreciated/dead battery easily yourself, but if you wanted to carry a spare - also easily done. That was one of the factors that HEAVILY had me considoring a zen micro or something else then a iPod mini, but I figured 18+ non-removable battery would cut it and i wanted the itunes compatibility. That being said, I'd love to be able to carry a spare ipod mini battery that i could change easily myself whenever. I carry a spare for my laptop just incase, why can't i carry a spare for my ipod as well? If they can incorporate it into their laptops, I dare them to incorporate them into their music players too! No wait, I DOUBLE dare them like mark summers and the physical challenge ;)

watcher2001
Jul 9, 2005, 05:23 PM
Sorry to rain on the parade, but there's still the shipping cost:

"How much does it cost to participate in the program?
The program costs $59, plus $6.95 shipping. The total program cost is $65.95 per unit."

:rolleyes: Too bad you can't just get a "swap" at an Apple Store.


Still a lot better than $105.95

crackrock
Jul 9, 2005, 06:29 PM
Today I filled out the form for the ipod battery replacements and sent it in. I have a 3g ipod that I purchased on April 8th, 2004. I use it daily on my commute to and from work and for walks, and charge it every day.

I just did the test (let it run on repeat with one album selected with the headphones plugged in) and battery life for me is just under 4 hours, so I am eligible for a free replacement battery. When I bought the ipod it was advertised with having 8 hour battery life, so I rightfully deserve a replacement, & on the form I selected that I want a replacement battery.

$50 would be nice, but I'd honestly rather have 8 hours of battery life again.

I'd like a brand new iPod (mine is scratched to hell), but it is a 15 gig and they don't manufacture those anymore so I'm expecting to just have the battery replaced. It would be a lot cheaper for apple to replace just one component out of all those iPods than everything so I imagine not too many people are going to get new iPods out of this.

That's cool with me, the 3g still works fine. They now have shuffle an option, and it supports podcats. As long as they don't completely abandon the 3gs with compatibility I'm ok with it.

I am a little disgruntled that they don't pay for shipping with the battery replacement, so with battery replacements now at $59 it's about equal to the $50 they are going to be giving out to people. It's going to cost me about $9 to ship my iPod to apple and back.

Still I'd be very happy if I actually got 8 hours of battery life. I just don't know how well I'm going to handle being without my ipod for a couple of weeks while apple replaces it. I imagine hundreds of thousands of people are going to send in their ipods for new batteries so it's going to take a while for apple to replace them all.

~Shard~
Jul 9, 2005, 07:24 PM
I have a 3g ipod that I purchased on April 8th, 2004.
...

When I bought the ipod it was advertised with having 8 hour battery life, so I rightfully deserve a replacement, & on the form I selected that I want a replacement battery.



I'm sorry to hear about your experience. I purchased my 3G iPod at almost the exact same time (April 16, 2004) and have been nothing but pleased with it. It still gives me 8 hours of battery life (just tested it again 2 weeks ago) and I have had no issues with it. I hope your experience with Apple in getting the battery replaced is a good one, as the whole ordeal must be frustrating.

appleupnorth
Jul 10, 2005, 12:25 PM
Try a Software Restore. Since you change out lots of files of similar small size very often and all the way up to capacity, iPod drives tend to get fragmented badly. That leads to hard drive clicking (all the seeking it has to do just to get one file) and short battery life (hard drive stays spun up longer). Software Restore wipes the drive so you'll get a fresh start the next time you update it in iTunes.

Software restore does not format the iPod. For a full erase - the people at the Apple store, used Disk Utility, Partition the drive into 2, then un-partition-
back down to one. This "Apparently" does the erase better than in Windows (Erasing) or in Mac (Erasing) - after they did that, the clicking went away, no problems.

But for a fact - Software Restore does nothing but erase the directory structure- it does not erase the data, that could be causing the issue.

lelereb
Jul 11, 2005, 06:00 AM
The price reduction is wellcome, but I dislike the idea of a device without a user changeable battery.

froggy
Jul 11, 2005, 02:57 PM
...where apple is charging $151.59 based upon todays exchange rate!

It would seem that Applpe deems all people outside the US as complete idiots, and likes ripping them off.
Upon asking them why they charged more in Europe for all their products, even though they are made inn Ireland, the answer was because less people purchased Apple products.... hhmmm I wonder why?

Doctor Q
Jul 11, 2005, 03:06 PM
...where apple is charging $151.59 based upon todays exchange rate!

It would seem that Applpe deems all people outside the US as complete idiots, and likes ripping them off.
Upon asking them why they charged more in Europe for all their products, even though they are made inn Ireland, the answer was because less people purchased Apple products.... hhmmm I wonder why?I'd be annoyed for the higher prices too, but wouldn't you assume that Apple, like any other business, wants to optimize sales, subject to customer demand, economies of scale, and competition? Supply and demand probably have more to do with prices than a "rip off" mentality.

Edit: semi-related news story (http://www.macworld.com/news/2005/07/11/southafrica/index.php?lsrc=mcrss)

ham_man
Jul 11, 2005, 03:10 PM
On the subject of iPod battery replacements, I just got an interesting letter from Apple. It is offering a free battery replacement or a $50 Apple Store gift card as the result of a cass action lawsuit, if my battery only runs for under 4 hours (which it does). Just curious, but have first, second or third genners recieved this notice?

froggy
Jul 12, 2005, 02:04 AM
I'd be annoyed for the higher prices too, but wouldn't you assume that Apple, like any other business, wants to optimize sales, subject to customer demand, economies of scale, and competition?

You have a point, but this is not a sale, this is Customer satisfaction (after sales) I've already purchased the iPod, and the difference between here, and say South Africa, is indeed that the machine meant for Europe, are built in Ireland! And repaired in Ireland, we also pay much more for iTunes tracks in the UK, the reason quoted for this was tax.
If the internet is to survive and work as it was supposed to do, then a slightly more "Global" approach might be needed by the various companies that use and make millions of dollars from these internet outlets.
For example, why can't you purchase a track from a German store if your regsitered in the UK? Or for that matter buy a track from the US store, after all you can access them, what's the point of that?
Sorry I understand that there are certain economic "bottom lines" that need to be met, but there is also a LOT of short sightness upon many of the comapnies that operate today, but on this particular forum the company we talk about is Apple.
I for one, would like to see some data on how much is kit is sold in the various countries and how much those individual countries pay above the dollar rate, this would clear things up once and for all.

crackrock
Jul 12, 2005, 09:20 PM
...where apple is charging $151.59 based upon todays exchange rate!



Eh... huh? Looks like with todays exchange rate it's only 33 L's.

tny
Jul 13, 2005, 03:36 PM
Eh... huh? Looks like with todays exchange rate it's only 33 L's.

Go to the UK Apple Store, look at the price in pounds sterling, and convert that to dollars. Though I can't get the UK Store (from the US), I'm getting the "be right back" message. Is something up today?

aboutthat
Jul 13, 2005, 03:39 PM
OK: nevermind lol.

I need some quick help: my iPod went in two days ago, the battery failed and I just got a call saying that it was fixed. It's still under the original one-year warranty (for a few days yet), but they're saying that it costs me $29 bucks for the repair. I'm not quite sure how this makes sense, I thought that since it was still warrantied, this would be free. Any advice? I'm heading out to pick it up later tonight (like, uber-soon) and wanted to get some ammo before I go out. Thanks!