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View Full Version : Mac Mail 5.2 Confused?




Adam42
May 30, 2012, 01:49 PM
Hello All

We have had two customers now complain that they cannot use our Exchange service with Mac Mail 5.2 when attempting to open up multiple mailboxes. Both completely seperate customers have reported that messages appear in the wrong mailbox and folder lists are often not complete with messages also randomly dissapearing. Initially we thought it was end user confusion but apparently not. When running with a single mailbox open everything works as expected with no issues. Also Mac Mail 4.2 doesn't have these issues. I have read various posts that people also experience messages being sent from the wrong mailbox.

We run both Exchange 2010 and Exchange 2007 and other web services clients such as Outlook 2011 and Entourage dont have this problem. We are at a loss as to what the issue is and can only assume this is a major bug with the client. Does anyone else experience these issues? Just to clarify this happens when other types of accounts are setup i.e. (POP, IMAP) and when more than one Exchange mailbox is configured. Does the client mix these messages up on purpose or is there a configuration setting somwhere that we can switch off.

Any advice would be appreciated.

Thanks

Adam