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View Full Version : Hp Scanners!!


Falleron
Jan 14, 2002, 05:24 AM
Hi there. Does anyone know when or if HP has released scanner drivers for MAC OS X?? Especially the HP Scanjet 5300C.

Cheers

AmbitiousLemon
Jan 14, 2002, 07:41 AM
here are a list of drivers for osx for scanners:

http://www.macupdate.com/drivers.php?sub=3

not a single hp driver.

Falleron
Jan 14, 2002, 07:45 AM
I read an article this morning

http://maccentral.macworld.com/news/0201/14.hp.php

It does not say anthing about the 5300 model though!! I need my scanner to work in OSX!!!!

AmbitiousLemon
Jan 14, 2002, 07:51 AM
have you emailed hp about it?

i had a problem with my farralon skyline wireless networking card in osx and their customer service people directed me to a third party website that made a driver for a number of wireless cards in osx.

Falleron
Jan 14, 2002, 07:52 AM
I e-mailed them a couple of hours ago. Hopefully in a few days they will get back to me.

AmbitiousLemon
Jan 14, 2002, 07:57 AM
well good luck with that. as i understand it scanners are one of the weaker parts of osx as far as support goes. from what ive read it seems everyone is having similiar problems.

Falleron
Jan 14, 2002, 08:01 AM
Cheers. I am ok for a month or so because i am using pc! However, I am about to get a mac tower (when new models appear) + cant afford to get a new snanner as well.

dantec
Jan 14, 2002, 08:33 AM
an HP scanjet 5200c... Nice scanner but it only supported SCSI! So it's basically stowed away in a closet right now...:eek:

Falleron
Jan 14, 2002, 08:39 AM
I like my 5300 (USB + Parallel) , but I need it to function in OSX before I can conisder buying my new mac.

dantec
Jan 14, 2002, 12:50 PM
iScan...

"Steve jobs today launched iScan, eliminating the 3 chains of pain, iScan lets you import and edit your photo's all in one app!

Ensign Paris
Jan 14, 2002, 01:48 PM
X.2 will probably have the drivers

Falleron
Jan 14, 2002, 05:45 PM
This is What HP sent Back to me!!

***************

Thank you for contacting Hewlett-Packard's Customer Care Technical Center.

HP is committed to offering software for Mac OS X. HP has been in the process of updating many current Macintosh driver/software solutions to provide support in the Mac OS X environment. HP ScanJet software originally had been expected to be available Fall 2001, but please refer to the following page for further updates on the availability of HP scanner software for Mac OS X:

http://www.hp.com/cposupport/printers/support_doc/bpm35006.html

We apologize, but we are not able to provide additional information on software which has not yet been released. In regard to being notified of software updates, HP does have a Macintosh software update service; subscribing to the service will keep you informed of current HP software and driver developments. To subscribe, go to the following page:

http://subscription.support.hp.com/hpss/Home

The current scanner driver or updater software can be obtained through the "update software & drivers" link on the product web site...

http://www.hp.com/cposupport/prodhome/hpscanjet519276.html

These are the only ways to learn of new software updates that are released (apart from calling HP Customer Care).

Once again, thank you for contacting Hewlett-Packard's Customer Care Technical
Center.

AmbitiousLemon
Jan 15, 2002, 12:38 AM
sounds like a typical customer care bs answer. but was it helpful? i wish companies like this would just flat out tell us if they have no intentions for creating the needed software.

Falleron
Jan 15, 2002, 03:31 AM
No help at all! Epecially as I enquired about a scanner + one of the links in the email response is to do with printers! I really do hope that they do release drivers for my scaner because i will be mighty pissed if they dont!

dantec
Jan 15, 2002, 06:51 AM
any scanners that currently work in X. Not even epson (the big Mac-friendly driver company) hasn't launched drivers yet... She'sh... maybe we just should all wait for an iScanner..?