Jun 25, 2012, 10:40 AM
Hi all, I recently purchased a refurbished Macbook Air 11". I absolutely love it!! My question is in regards to Applecare. Ive never purchased it in the past and Apples website is very light on details. So I was wondering if you guys could share your experiences with Applecare and what all does it cover exactly. For example, if one of my USB ports broke on my air, or if my battery dies, or if my charger cord starts to fray, or if the hinge comes loose, ect... Is it all covered free of charge? My original iBook G4 had all of those problems, but my more recent macbook Pro didnt have any of them. Now that I'm using an Air, im a bit more cautious just because of the super slim form factor and how its pretty much one giant logic board with ram and hard drive all permanently placed on them.
Thanks for your help in advance.
Jun 25, 2012, 10:41 AM
Hi all, I recently purchased a refurbished Macbook Air 11". I absolutely love it!! My question is in regards to Applecare. Ive never purchased it in the past and Apples website is very light on details. So I was wondering if you guys could share your experiences with Applecare and what all does it cover exactly.
AppleCare Protection Plan for Mac or Apple Display (http://www.apple.com/support/products/mac.html)
You can buy AppleCare any time during the first year warranty period, so you don't have to buy it at time of purchase.
You can check your remaining warranty and/or AppleCare coverage here (https://selfsolve.apple.com/GetWarranty.do)
AppleCare will extend the 1 year warranty for an additional 2 years, for a total of 3 years coverage from the date of your Mac purchase.
It also extends telephone support from 90 days, which is included with your original warranty, to a total of 3 years.
You cannot buy AppleCare again or renew it once it expires.
Neither the Apple Warranty nor AppleCare will cover damage from accidents, spills, etc. They only cover manufacturing defects.
AppleCare+ provides some coverage for accidental damage, but is only available for the iPad (http://store.apple.com/us/product/S4689LL/A) and iPhone (http://store.apple.com/us/product/S4575LL/A), not for Apple computers.
Neither the Apple Warranty nor AppleCare will cover batteries that have worn out. They only cover defective batteries.
For more detailed questions, read the AppleCare Protection Plan (pdf) (http://images.apple.com/legal/applecare/docs/AppleCare_Protect_Plan_NA_en.pdf) agreement.
As to whether AppleCare is worth it or not, that's a matter of opinion. You'll find lots of opinions on both sides, with roughly 75% saying it's worth it. You really need to decide if it's worth it to you. If you want more information, you can search the forum, where you'll find dozens, if not hundreds of threads asking "is AppleCare worth (http://www.google.com/search?hl=en&lr=&safe=off&tbs=qdr%3Ay&q=applecare+worth+site%3Aforums.macrumors.com&aq=f&aqi=&aql=&oq=) it?" The overall consensus seems to be about 75% in favor of it.