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J.C
Jul 16, 2012, 04:44 AM
Since upgrading from Lion to Mountain Lion GM I've found my mouse pointer disappearing about once a day. I'll be browsing in Safari when the pointer disappears. It's still active in some way as roll-over effects are active as I attempt to find the pointer by moving my finger around the trackpad. After 10-20 seconds or so it appears again. Safari is basically all I use on this machine (nothing else running) so the system isn't under much load. But because I only use Safari I couldn't say if the issue specific to that app or not.

Any ideas?

P.S Additionally I've had a flickering affect on the text for a download listed in the current downloads pop-up bubble. Not sure if that's related.



xgman
Jul 17, 2012, 09:54 AM
Since upgrading from Lion to Mountain Lion GM I've found my mouse pointer disappearing about once a day. I'll be browsing in Safari when the pointer disappears. It's still active in some way as roll-over effects are active as I attempt to find the pointer by moving my finger around the trackpad. After 10-20 seconds or so it appears again. Safari is basically all I use on this machine (nothing else running) so the system isn't under much load. But because I only use Safari I couldn't say if the issue specific to that app or not.

Any ideas?

P.S Additionally I've had a flickering affect on the text for a download listed in the current downloads pop-up bubble. Not sure if that's related.


Which mac and what type of mouse? Bluetooth, usb ?

J.C
Jul 17, 2012, 03:28 PM
MacBook Air and just the trackpad.

iwan073
Jul 17, 2012, 03:43 PM
My mouse pointer doesn't disappear, but it doesn't always change into the right... um...shape?

I mean, if i hover over a link, it doesn't always change into a hand.
If I want to resize a window, it doesn't always change into one of those 2 sided pointers.

But this was happening in Lion too.

bushido
Jul 17, 2012, 05:07 PM
this sometimes happens to me when im watching a flash video. like i dont see the actual cursor when i move over the play button but i can see that its over the play button because it highlights the area where my cursor is supposed to be. hard to explain really ...

TheGdog
Jul 17, 2012, 06:53 PM
this sometimes happens to me when im watching a flash video. like i dont see the actual cursor when i move over the play button but i can see that its over the play button because it highlights the area where my cursor is supposed to be. hard to explain really ...

I have this same exact problem on youtube, but the interesting thing is that I am running Lion and safari 5.

D1STORT1ON
Jul 26, 2012, 07:08 PM
My mouse pointer doesn't disappear, but it doesn't always change into the right... um...shape?

I mean, if i hover over a link, it doesn't always change into a hand.
If I want to resize a window, it doesn't always change into one of those 2 sided pointers.

But this was happening in Lion too.

This is happening to me as well - 2 sided pointers missing for window resizing and I-beam cursor disappearing. Seems like it just likes to do everything with the Arrow. Actually at first I thought it was an "iOS" thing Apple went with, but on my other computer the cursors are working correctly.

Ohkamp
Jul 30, 2012, 12:15 AM
In happens like crazy in Photoshop for me since upgrading to Mountain Lion. I can't really work if I can't use the cursor! It only seems to happen over the menus and windows but not the actual canvas.

Lvivske
Jul 30, 2012, 12:17 AM
This happened to me twice tonight with the trackpad. I hope this doesn't get more and more frequent...ugh....

Krazy Bill
Jul 30, 2012, 12:20 AM
Mine goes away as well. A quick swipe into MC and out again brings it back.

These kinds of things happened when Lion was introduced as well. They'll get tidied up by 8.2

Vyper007
Jul 31, 2012, 01:15 PM
I'm getting invisible mouse cursors too and for me it's only started happening since I upgraded to Mountain Lion, I even did a completely fresh install making sure to format my HD first and then install Mountain Lion, I've been running the new OS about 3 days and I've had the mouse pointer disappear on me about 5 times now, the mouse pointer is clearly still there because if I guess lucky I can still click things on screen, its literally just an invisible cursor and to be honest its driving me crazy. I even tried going in and out of Mission Control as suggested above and that only worked for me once, the other times I've had to do full reboots.

How on earth did this bug get through beta testing unnoticed ???. I'm running a 2009 iMac.

BlueOcean
Jul 31, 2012, 04:49 PM
I've just noticed this too. It seems to be happening often when Flash is loaded up in the browser, though not sure if this is the cause or not.

martosprint
Aug 1, 2012, 03:07 PM
It just started doing it for me since I downloaded ML a couple of days ago. At first I thought it was my wireless magic mouse that was the problem, but after awhile it started working again. It did it today so I replaced the magic mouse with the original mouse that came with my iMac, and had the same disappearing pointer, so it couldn't be just the magic mouse. I then plugged in my wired Logitech mouse and it worked. The magic mouse works 85% of the time before it goes ape! 

concernedone
Aug 1, 2012, 03:28 PM
I've just noticed this too. It seems to be happening often when Flash is loaded up in the browser, though not sure if this is the cause or not.

Yea.. I believe so. it happened to me in lion.. whenever I enter a fullscreen for a youtube video on one monitor I lose the mouse cursor on the other monitor.

HelveticaNeue
Aug 1, 2012, 03:38 PM
I have had this issue as well on both my iMac and rMBP. It has happened in Safari, Coda 2, and while in Launchpad. The cursor disappears but as you move it around things react as if the cursor was hovering over them. I've found that just wiggling the cursor all around the screen makes it reappear.

oscolivar1
Aug 1, 2012, 06:22 PM
Its horrible when playing games especially playing diablo 3...

Kar98
Aug 7, 2012, 08:07 PM
Which mac and what type of mouse? Bluetooth, usb ?

For me, 2011 Mac mini, BT Magic Mouse and small BT alu keyboard, and of course Mountain Lion.

ahmadq
Aug 7, 2012, 08:53 PM
This happens to me a lot. I just move the mouse (or trackpad) to the top left corner where the apple is, or aim for any menu item in the menu bar and then click and it usually comes back for me

J.C
Aug 7, 2012, 09:05 PM
It's not been happening nearly as much lately. No change to my system or usage however. Weird. Anyway, as others have said, it's likely to be fixed fairly soon in a point release. Glad to know it's not just me.

WizardHunt
Aug 26, 2012, 02:01 PM
With the update of ML 10.8.1 out now and installed, I was hoping they fixed that missing cursor for the mouse issue. But sadly, no it is still messing up. I guess we have to wait for 10.8.2 and hope they address this issue.

Wonder if Apple is even aware of this problem? Has anyone complained to Apple Support? If so what was the feedback you got from Apple?

WhatAmI
Aug 26, 2012, 02:17 PM
Same for me guys, Mid-2011 Mini w/ Magic Mouse and a fresh new copy of ML on the recently installed SSD. Cursor vanishes and always when the screen has been hibernating and I wake it up again and log on.

Nothing but a reboot fixes it and I am really fed up with this now :mad:

WizardHunt
Aug 28, 2012, 07:02 PM
Can the users who are experiencing this problem tell me exactly what you are doing when your mouse cursor disappears? Like if you are surfing Youtube videos and whether you are viewing original size or full screen or whatever you are doing. I contacted Apple about this problem and they are not aware of it, therefore there will be no fix for this until Apple has more information on what could be the cause.


If you have Apple Care that is still valid, please contact them and go through the troubleshooting techniques and give us on MacRumors some good feedback on what could be causing this. I would do it but my Apple Care has ran out and I will be getting a new iMac probably when they ever release them. Also tell me if you are using any kind of 3rd party mouse app or program on your iMac or MBP or whatever you are using.

Any and all feedback would be helpful to get this resolved or we may be stuck with this problem until it becomes a much bigger problem.

What it does on my setup, I have 2 monitors and for example if I am surfing a youtube video and move my cursor over to the other monitor it does not show up until I click on that 2nd monitor's desktop. Other times I am surfing any site, and it just disappears. But I will now be more detailed in my response on here in order to help figure out this bug with ML, if it is in fact a bug.

Thanks everyone who leaves feedback on here.

----------

this sometimes happens to me when im watching a flash video. like i dont see the actual cursor when i move over the play button but i can see that its over the play button because it highlights the area where my cursor is supposed to be. hard to explain really ...

Mine has done that as well. Very frustrating to say the least.

----------

Yea.. I believe so. it happened to me in lion.. whenever I enter a fullscreen for a youtube video on one monitor I lose the mouse cursor on the other monitor.

Mine does that as well.

----------

I've just noticed this too. It seems to be happening often when Flash is loaded up in the browser, though not sure if this is the cause or not.

wondering if the cause is in flash and not in ML. Just a thought.

Pacwell
Aug 29, 2012, 02:04 AM
This has happened to me since Lion. It usually occurs when im working in After Effects if i wait it eventually comes back or if I show desktop and click it comes back.

aop
Sep 5, 2012, 06:12 PM
This has been happening to me since upgrading from lion to mountain lion.
It happens when I wake the computer from sleep - mouse point has vanished but I can still see mouse over activity where the mouse is supposed to be.

It happens on average 1 in every 5 wakes.

I also loose mission control access.

I decided to do a complete format and reinstall of ML and the problem is still present. All I currently have installed on the mac apart from stock apps is VLC.

Sleep set for one hour, screen saver 20 mins and no auto logout.

I'm running a mac mini 2011, magic mouse and aluminium BT keyboard.

Happy to supply any more info if it helps clear this issue up and open to suggestions.

ron1004
Sep 8, 2012, 08:29 PM
Since upgrading from Lion to Mountain Lion GM I've found my mouse pointer disappearing about once a day. I'll be browsing in Safari when the pointer disappears. It's still active in some way as roll-over effects are active as I attempt to find the pointer by moving my finger around the trackpad. After 10-20 seconds or so it appears again. Safari is basically all I use on this machine (nothing else running) so the system isn't under much load. But because I only use Safari I couldn't say if the issue specific to that app or not.

Any ideas?

P.S Additionally I've had a flickering affect on the text for a download listed in the current downloads pop-up bubble. Not sure if that's related.
Exactly the same thing happening with my late 2011 MBP 17" after going from Lion to Mountain Lion.

At least I learn't here not to bother trying to re-install.

WizardHunt
Sep 8, 2012, 10:40 PM
Exactly the same thing happening with my late 2011 MBP 17" after going from Lion to Mountain Lion.

At least I learn't here not to bother trying to re-install.

Can you contact Apple and troubleshoot it, and let us know the results here? I wanted to contact Apple but my 2009 March iMac is out of Apple Care and Apple would charge me for support. So if you could turn this issue into Apple and see what they have to say about it. We would appreciate it greatly.
Thanks.

ESC1574
Oct 2, 2012, 06:48 PM
I have the same issue. Just started today with my month old MBP. I'm only using the track pad, and it just happened while I was browsing online on Facebook... I find it comes back if I wiggle the mouse around like crazy but then it does go away again.

I'm heading into the Apple store tomorrow and will see what they say.

SRTOutlaw
Oct 2, 2012, 07:51 PM
My early 2011 13" MBP has the vanishing curser issue. But my mid 2011 27" Imac does not! Hum...:apple: Downloaded 10.8 to both machines at same time.

colloc
Oct 2, 2012, 08:37 PM
Since upgrading from Lion to Mountain Lion GM I've found my mouse pointer disappearing about once a day. I'll be browsing in Safari when the pointer disappears. It's still active in some way as roll-over effects are active as I attempt to find the pointer by moving my finger around the trackpad. After 10-20 seconds or so it appears again. Safari is basically all I use on this machine (nothing else running) so the system isn't under much load. But because I only use Safari I couldn't say if the issue specific to that app or not.

Any ideas?

P.S Additionally I've had a flickering affect on the text for a download listed in the current downloads pop-up bubble. Not sure if that's related.

When this happens, try ⌘+Tab to other apps a few times. Your cursor will be visible again

ghboard2010
Oct 2, 2012, 10:26 PM
When this happens, try ⌘+Tab to other apps a few times. Your cursor will be visible again


Yes, the Command-Tab trick always works but it IS ONLY a temporary work around. I as well as numerous others are experiencing this phenomenon across many different contexts {Lion, Mountain Lion, browsers, Adobe products, etc.}. This is a bonafide bug that still exists as ML 10.8.2 Does anybody at iWhatever Central get it?, or care?. Things that make ya' go hmmmmmmmmm. . .

sbstrum
Oct 7, 2012, 01:43 PM
I am using Snow Leopard, latest version 10.6.8, and have just had this problem. I was using my internet browser and the cursor disappeared. I thought this was due to a dead mouse battery but a new battery did not solve the problem.

I noted that as I scrolled over the display where the cursor should be the following:

1. The cursor appeared in the dock area but disappeared when the location was moved to the active window.
2. The effect of the cursor such as activating sleep via Expose was still operative and also that if the cursor location (just moving the invisible cursor around) hit an active area on the display, that would highlight that area.
3. If I used an app like Mousepose, I could see where my cursor should be even though it was not there. This allowed me to exit out of programs and restart my computer.
4. Upon restart, the cursor is now working.
5. I cannot think of anything I did that would initiate this cursor disappearance. I looked for a setting in universal access but could not find anything to recreate this.

Lastly, Googling this problem resulted in seeing many posts including AppleSupport forums but NO solution or explanation was given in all searches that I have made so far.

kappaknight
Oct 8, 2012, 11:26 PM
Ugh... I thought I was going nuts or I just can't spot the cursor. I'm using a Cinema Display with my early 2011 MBP and every once in awhile the cursor disappears. This has only happened since 10.8.

sammyvine
Oct 15, 2012, 10:44 AM
I have the same issue. Just started today with my month old MBP. I'm only using the track pad, and it just happened while I was browsing online on Facebook... I find it comes back if I wiggle the mouse around like crazy but then it does go away again.

I'm heading into the Apple store tomorrow and will see what they say.

This has happened to me a couple of times as well

Whats happening? What's wrong with my macbook. Do i need to bring it in to the apple store?

colloc
Oct 15, 2012, 12:27 PM
This has happened to me a couple of times as well

Whats happening? What's wrong with my macbook. Do i need to bring it in to the apple store?

I doubt they can fix the problem for you. The problem is within OS X's codes, and that's not something any geniuses can help fix until the iOS team at Apple HQ figures out and issues a fix.
Try switching to another app after you see the mouse pointer again. Then switch back to your original app.

sammyvine
Oct 15, 2012, 03:11 PM
I doubt they can fix the problem for you. The problem is within OS X's codes, and that's not something any geniuses can help fix until the iOS team at Apple HQ figures out and issues a fix.
Try switching to another app after you see the mouse pointer again. Then switch back to your original app.

Does it happen to you?

colloc
Oct 15, 2012, 10:03 PM
Does it happen to you?

It does! But not quite as frequent. Usually it happens with full screen apps for me. Just Alt Tab a few times and it appears again.

sammyvine
Oct 16, 2012, 04:31 PM
It does! But not quite as frequent. Usually it happens with full screen apps for me. Just Alt Tab a few times and it appears again.

Oh so theres nothing wrong with my laptop?

This happens to me every couple of days or once a day? The cursor just disappears, and in a couple of seconds it appears again.

dweaver
Nov 2, 2012, 06:32 PM
I read this post and didn't see a solution. I called Apple Support and here was their solution which worked!

1. Shut down your computer.
2. Hold down the "Shift" key and then press the power on button.
3. Continue to hold down the "Shift" key until you see the Apple logo and a progress bar below the logo.
When you see the progress bar, release the "Shift" key and let it boot up into "Safe" mode.
4. Reboot the computer and then make it sleep.
5. Wait a couple of minutes and the wake up your computer and see if you mouse pointer is visible.

Hope this helps.
:) :apple:

jimster586
Nov 8, 2012, 09:09 PM
My mouse pointer disappears randomly when using any web browser. The only way that I've found to get it back is to click in the menu bar. That usually does the trick.

Running a 2009 Mac Pro with a wireless USB Logitech MX Revolution mouse.

Fila
Nov 11, 2012, 06:34 PM
I reckon it is Flash. I get it when watching movies on LoveFilm.

i1pro
Dec 2, 2012, 11:04 AM
I read this post and didn't see a solution. I called Apple Support and here was their solution which worked!

1. Shut down your computer.
2. Hold down the "Shift" key and then press the power on button.
3. Continue to hold down the "Shift" key until you see the Apple logo and a progress bar below the logo.
When you see the progress bar, release the "Shift" key and let it boot up into "Safe" mode.
4. Reboot the computer and then make it sleep.
5. Wait a couple of minutes and the wake up your computer and see if you mouse pointer is visible.

Hope this helps.
:) :apple:

Is this a permanent solution? - I hope they don't expect you to do this every time it happens...

bedifferent
Dec 2, 2012, 11:12 AM
This randomly happened to me for the first time on a clean install of 10.8.2. on a 2011 27" i7 iMac. No idea why, all my others Mac's - 12-Core Mac Pro, 2012 MacBook Air, 2011 Mac Mini - all running 10.8.2 do not have this issue. The iMac didn't either until the clean install, and nothing was carried over as I installed everything from scratch.

Very odd. The only thing I can think of is that I enlarged the mouse pointer in "Universal Access" as it's my father's iMac and he has vision troubles. Nothing aside from that difference.

RS1
Dec 3, 2012, 08:49 AM
I'm on my 27" iMac (3.08 Ghz, 10.8.2), and my cursor goes missing when writing and editing emails in Mail v6.2. It eventually shows itself but it's happening all the time! This is so frustrating.

outtacontext
Dec 5, 2012, 05:12 PM
I just upgraded from 10.6.8 to 10.8.2 and suddenly my cursor is disappearing ever so often in Photoshop (CS5).

Was this ever solved?

talk-a-tive
Jan 4, 2013, 01:21 AM
In happens like crazy in Photoshop for me since upgrading to Mountain Lion. I can't really work if I can't use the cursor! It only seems to happen over the menus and windows but not the actual canvas.

I have exactly the same problem. I upgraded to Mountain Lion and I haven't had any problems at all apart from this.
I don't loose the cursor in any other programs so far, only Photoshop. I have Photoshop CS5, never had a problem with it until now.
I have no problems at all when I'm on the canvas, but sometimes just out of nowhere when I go to the any of my menus or toolbars you can't see the arrow but you know it's somewhere there because things are highlighted.
I have no idea what happens, then I'll click on my mouse sometimes or click off of photoshop onto the desktop and then back onto photoshop and it's back to normal, sometimes it takes much longer. I am a photographer and this is happening a lot, it's a pain as it disrupts my work and I am constantly loosing time trying to get it back to normal.
I hope Apple can fix this problem sometime very soon.

iMcLovin
Jan 4, 2013, 04:43 AM
This problem has been around since Lion for me, only in Photoshop and while using the wacom tablet. I can get the mouse cursor back by moving it down to the OSX menu bar and up again. But, it's REALLY annoying and it happens all the time.
SInce it has been around for a while I wonder if Apple has any plans to fix this ?

laughingsun
Jan 10, 2013, 01:01 AM
My mouse pointer doesn't disappear, but it doesn't always change into the right... um...shape?

I mean, if i hover over a link, it doesn't always change into a hand.
If I want to resize a window, it doesn't always change into one of those 2 sided pointers.

But this was happening in Lion too.

I'm curious if you ever figured out a fix to this? For the past couple of weeks my husbands iMac has been doing this. No more "hand" cursor when hovering over a link and the cursor doesn't automatically open drop down menus as it had been doing before. When it happened we were watching something on Hulu. One moment it was fine & the next this was happening. I don't have any problems with my mbp thankfully but since we use his iMac a lot as our tv it's a real pain in the arse.

Does anyone have any additional info on this? I don't even know what to search on google for...hand cursor not working?? Ha.

iwan073
Jan 11, 2013, 04:24 PM
I haven't noticed this "problem" anymore really.
I guess they fixed this in a patch?
Or maybe I got used to it?!

TonyK
Jan 18, 2013, 07:52 AM
Besides disappearing at times, my mouse cursor likes to change between solid black and outlined black while moving in Firefox and other applications.

MacPro 3,1 with 18GB memory (did this with 12GB too)
OS 10.8.2
Microsoft wired mouse
Apple chicklet wired keyboard

Just switched to the MagicMouse (bluetooth) and it does the same thing. Then noticed this, it only happens in Firefox.

TonyK
Jan 18, 2013, 02:31 PM
I've seemed to have solved my problem with my mouse pointer.

Wacom Bamboo driver removed ( the extra one that was installed when I installed my Bamboo tablet)

Microsoft drivers removed (both keyboard and mouse)

Tried USB Overdrive. Removed it as well.

No more flashing/blinking mouse and no more disappearing mouse cursor.

norman1941
Mar 21, 2013, 02:31 PM
The disappearing mouse cursor appears in many forums often for a number of years. Many people have "found" various fixes. The reality is that it is an OS X problem that Apple doesn't take seriously. There are bugs that appear randomly and that cannot be made to appear on command. These are the most difficult to find, but they can be found and fixed if the software developers will only take them seriously.

I have a good work around. Install the app store application "pinpoint". This puts a rotating wheel around the cursor that can be adjusted to be non annoying. When the cursor disappears, the wheel shows where the invisible cursor is and you can get it back by rolling over an an application icon at the bottom of the page.

You can try contacting Apple. As you can imagine it is difficult to get anywhere with this huge company that has strong antibodies to protect it from the users. There are, after all, many unfounded complaints. I got through by scrawling a letter in crayon to the investment relations department. However I never got past the 2nd or 3rd level gatekeepers so I don't know if anybody who could do something about this will be put on fixing the problem.

It is really very sad that a long standing bug that thousands, maybe tens of thousands, of users are troubled by is never fixed. Apple should proactively monitor the user forums and identify the intractable problems. Once the hard problems are identified they can surely be fixed.

Big companies often are very bad at the customer interface. Apple is a big company that has been just the opposite, very good. However, in this case the systems are not working.

rheftmann
Apr 17, 2013, 01:38 PM
I've had the cursor disappear during demo's in a college classroom with a projector. It's there, invisible on my computer monitor; menus work, links light up, but you are flying blind. Surprisingly, the cursor is gone on my screen (2013 iMac 21, current 10.8 and earlier updates) but it is still visible on the VGA projector's mirror image and, as with other posts, in other app's or on restart.
Does this point to the video card/software integration?

BrianColgate
Aug 19, 2013, 05:31 AM
Can the users who are experiencing this problem tell me exactly what you are doing when your mouse cursor disappears? Like if you are surfing Youtube videos and whether you are viewing original size or full screen or whatever you are doing. I contacted Apple about this problem and they are not aware of it, therefore there will be no fix for this until Apple has more information on what could be the cause.

This happens frequently when I am using Safari. In my case the fix has been easy ... scroll over and click on an empty spot on the Desktop and the cursor returns when I scroll back into Safari ... but it will disappear again and again.

Once you go Mac - You will Never go Back!

Perhaps ... I purchased an iMac 2011 at my University computer store as a retirement gift to myself, so I would not have any problems. I was not offered Apple Care and did not know about it since this is my first Mac. The last PC I bought came with a 3-year parts and labour warranty from the manufacturer, included in the purchase price.

At 14 months the video card had to be replaced for close to $400.00, and now at 23 months it needed a replacement of the LCD screen for close to $700.00. [My savings for an iPhone went into the last repair!] This is on a machine that is not heavily used, is in a secure air conditioned space and is in otherwise pristine condition!

One more major premature failure and it will be back to a PC, only due to the excessive costs. Otherwise I love the iMac. :mad:

g8vkv
Aug 24, 2013, 03:51 AM
Hello Everyone,

I have the same kind of problem with my new MBA.

Sometimes the cursor doesn't change shape when over a hyperlink (i.e. it stays as a pointer). The link still works OK though.

It happens in Safari and Chrome. It seems completely random.

The other effect I've seen when the cursor is in "silly" mode is that when I open a new tab in Safari, to open one of the "Top Sites" pages I have to 1) click on the thumbnail and then 2) move the cursor - the thumbnail then becomes "active". When the cursor is behaving "properly", the thumbnail becomes active just on hovering.

I also have an iMac with the same version of OSX and the cursor behaves correctly.

Majomalkatuak
Apr 22, 2014, 07:48 AM
I've been having this disappearing-cursor problem quite consistently when working in multiple windows and doing lateral swipe movements between the different desktops. I found that after the cursor disappears I can bring it back consistently by doing the four-finger push-upward movement that allows you to see all the desktops at once (equivalent of F3). The cursor reappears allowing you to pick the desktop you want to work on and then remains visible.