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Sdahe
Jul 26, 2012, 02:56 PM
Hello,

I have a friend that has a new iMac and he wants to do a factory restore since it's having a few problems with it. The iMac it's 2 months new and it didn't came with the CDs to install Lion. I guess it's some where in a partition...

How can I perform this factory restore?



GGJstudios
Jul 26, 2012, 02:58 PM
Hello,

I have a friend that has a new iMac and he wants to do a factory restore since it's having a few problems with it. The iMac it's 2 months new and it didn't came with the CDs to install Lion. I guess it's some where in a partition...

How can I perform this factory restore?

OS X Lion: About Lion Recovery (http://support.apple.com/kb/HT4718)
Apple - OS X Lion Recovery - Introducing Lion Recovery (http://www.apple.com/macosx/recovery/)

Sdahe
Jul 26, 2012, 03:07 PM
Thanks!!

Sdahe
Jul 26, 2012, 05:04 PM
The problem is that is trying to download Lion and I know the iMac came with an image in the hard disk with lion pre-installed... How can I install it from that image?

GGJstudios
Jul 26, 2012, 05:12 PM
The problem is that is trying to download Lion and I know the iMac came with an image in the hard disk with lion pre-installed... How can I install it from that image?
Follow the instructions in the first link I posted. The first section of that article is "Recovery System". It sounds like you're trying to follow the instructions in the next section, "OS X Internet Recovery".

Weaselboy
Jul 26, 2012, 05:19 PM
The problem is that is trying to download Lion and I know the iMac came with an image in the hard disk with lion pre-installed... How can I install it from that image?

Here is the thing... you are thinking this is like some Windows computers with the OS imaged on a hidden drive partition. Lion Recovery is not like that. All Lion Recovery is is a 650 MB partition on the drive that has some utilities that allow one to connect to Apple's servers and redownload the OS. So just do a command-r boot and do the OS download from Apple. No way around that for you at this point if you want a fresh install.

Weaselboy
Jul 26, 2012, 05:29 PM
Follow the instructions in the first link I posted. The first section of that article is "Recovery System". It sounds like you're trying to follow the instructions in the next section, "OS X Internet Recovery".

The instructions are exactly the same. You boot with command-r... that's it. What happens afterward may be a little different depending on the presence of a recovery partition, which the OP apparently still has. OP not doing anything incorrectly.

If there is a recovery partition present on the drive, command-r will boot from that and do the OS download and install. If there is no recovery partition present, the firmware based Internet Recovery will take over and first download the Lion Recovery utilities (Disk Util, OS installer etc), then the OS can be downloaded and installed same as if there was a recovery partition present.

GGJstudios
Jul 26, 2012, 05:33 PM
The instructions are exactly the same. You boot with command-r... that's it. What happens afterward may be a little different depending on the presence of a recovery partition, which the OP apparently still has.
That's what I'm not clear about: what is the difference, if any?

If there is a recovery partition present on the drive, command-r will boot from that and do the OS download and install. If there is no recovery partition present, the firmware based Internet Recovery will take over and first download the Lion Recovery utilities (Disk Util, OS installer etc), then the OS can be downloaded and installed same as if there was a recovery partition present.
I seem to recall reading a post asking if using the recovery would download ML instead of Lion. I can't see that happening, but have you heard anything about that?

Weaselboy
Jul 26, 2012, 06:09 PM
That's what I'm not clear about: what is the difference, if any?

I seem to recall reading a post asking if using the recovery would download ML instead of Lion. I can't see that happening, but have you heard anything about that?

A command-r boots to the Recovery HD (650MB drive partition) if one is present. From there one can access Disk Util, open firmware password util etc., and the OS installer app. If you start the OS installer app from Recovery HD, it will download the 4GB OS install from Apple and install it. If your machine came with Lion and you are still on Lion, this will download Lion for you with no AppleID. If your machine did not come with Lion, but you are now on Lion you will be asked for the AppleID you purchased Lion with. Then the OS DLs and installs.

If you do a command-r boot and no Recovery HD is detected (like a new, blank drive), the machine (only 2010+) will automatically boot to a firmware recovery mode. That screen will ask for a password to join your wi-fi then it will DL a 650MB recovery utility from Apple which will launch and from there you have the same options as explained in my first paragraph.

Here is the catch. If you have no recovery partition present and you end up in the second scenario with Internet Recovery, that is going to DL and install only the OS the machine came with as that is what is tied to the serial number and the Recovery HD utility it installs is going be Lion.

If you still have a Mountain Lion Recovery HD partition, that CAN
redownload Mountain Lion since it is a Mountain Lion Recovery HD partition.

As an example, my 2012 MBA came with Lion and I have installed Mountain Lion. If I command-r boot it will go to the Mountain Lion Recovery HD partition (which is different than the Lion Recovery HD) and ask for my AppleID I used to purchase Mountain Lion and do the DL and install. If I put in a new, blank SSD and do a command-r boot, it will detect no Recovery HD and go into firmware Internet Recovery, which will then DL the Lion Recovery HD associated with my serial number, and then finally Lion.

There is much confusion in the forums over this, in large part IMO because of Apple's naming scheme for all this.

Here (http://www.macworld.com/article/1167870/hands_on_with_mountain_lions_os_x_recovery_and_internet_recovery.html#lsrc.rss_howto) is a well written (and long!) article that explains it all quite well.

GGJstudios
Jul 26, 2012, 06:17 PM
Here (http://www.macworld.com/article/1167870/hands_on_with_mountain_lions_os_x_recovery_and_internet_recovery.html#lsrc.rss_howto) is a well written (and long!) article that explains it all quite well.
Thanks for the explanation and the link!

Sdahe
Jul 26, 2012, 08:04 PM
Here is the thing... you are thinking this is like some Windows computers with the OS imaged on a hidden drive partition. Lion Recovery is not like that. All Lion Recovery is is a 650 MB partition on the drive that has some utilities that allow one to connect to Apple's servers and redownload the OS. So just do a command-r boot and do the OS download from Apple. No way around that for you at this point if you want a fresh install.
Thank you very much... I will do that