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teamrusnac
Jul 27, 2012, 11:53 AM
I was able to install Mountain Lion on my Mac with no issues. I have a mid 2010 macbook pro running an i5. When I launched the Messages app, all my accounts where loaded in there. The issue that I am having is that my iMessages account will not show me on line, even though the account has been enabled for use. None of my conversations that I am having on my iPhone will load automatically or show in the Messages app. I have checked to make sure that the iCloud account on my phone and the iCloud account on my mac are the same. My calendar and reminders sync just fine between the two. I have spent over a hour with apple care support and they cant figure out why its not working. Any body out here have any idea? I have tried a fresh install twice of the OS. The accounts are all entered and logged in correctly. I was able to send one message from the Messages app that went through to someone and showed on their phone that the message was sent from my email. The rest of the coversation did not carry over.


Some additional information:


When I click the messages menu and scroll down to accounts, iMessage is checked.

When I click on the status menu, every thing is in light gray and its showing off line, and I cannot change the status.

On the bottom of the messages app interface, it is showing my yahoo account as on line, my iMessage account is not listed there.

My internet connection is working fine and so are all other OS functions and iCloud features.

My iMessage account has been enabled under the preferences > accounts. I have tried logging out and back in.

No conversations are listed in the Messaging app at all.



jimcainglet
Jul 30, 2012, 02:03 AM
I have the same problem with you!

mehrab
Jul 30, 2012, 03:01 AM
me 2 !

Any help?

RolandNights
Jul 30, 2012, 03:22 AM
Just downloaded ML so I haven't tested it extensively, but did you enable iMessage on your phone to receive messages at your Apple ID (not JUST your phone number)? Go to "Settings -> Messages -> Receive At" and make sure your Apple ID is under there as well. The settings menu on your iPhone should say "Receive At -> 2 Addresses" if done correctly.

mehrab
Jul 30, 2012, 03:49 AM
Just downloaded ML so I haven't tested it extensively, but did you enable iMessage on your phone to receive messages at your Apple ID (not JUST your phone number)? Go to "Settings -> Messages -> Receive At" and make sure your Apple ID is under there as well. The settings menu on your iPhone should say "Receive At -> 2 Addresses" if done correctly.

I do not want to use it on my phone, Just on iMac

hafr
Jul 30, 2012, 04:07 AM
I was able to install Mountain Lion on my Mac with no issues. I have a mid 2010 macbook pro running an i5. When I launched the Messages app, all my accounts where loaded in there. The issue that I am having is that my iMessages account will not show me on line, even though the account has been enabled for use. None of my conversations that I am having on my iPhone will load automatically or show in the Messages app. I have checked to make sure that the iCloud account on my phone and the iCloud account on my mac are the same. My calendar and reminders sync just fine between the two. I have spent over a hour with apple care support and they cant figure out why its not working. Any body out here have any idea? I have tried a fresh install twice of the OS. The accounts are all entered and logged in correctly. I was able to send one message from the Messages app that went through to someone and showed on their phone that the message was sent from my email. The rest of the coversation did not carry over.
Are you 100 % sure that your friend did in fact reply to your e-mail address and not to your phone number? Because any iMessage text to your phone number will not carry over to Messages on your computer.

On the bottom of the messages app interface, it is showing my yahoo account as on line, my iMessage account is not listed there.
Bottom left corner? It's not supposed to. But if you create a new message (cmd+n) and choose someone with iMessage as recipient, you should see iMessage written in the little box where you type your message. It will disappear as you start typing, it only shows when the box is empty.

dendowling
Jul 30, 2012, 07:45 AM
On your Mac in Messages app Preferences-Accounts-iMessage, make sure your AppleID address is also in the bottom box where it says 'You can be reached for messages at:"

When you originally setup an email address with your Apple ID you need to make sure you 'Verify' it too. Should have received an email from Apple asking to hit verify. You can login to the Apple ID site to check if your email addresses have been verified with your Apple ID. go to..[URL="https://appleid.apple.com/"] https://appleid.apple.com/[/URL click on 'Manage your account.'

As Roland mentioned if you want conversations to copy both Mac and iPhone, you need to have iMessages enabled on the iPhone and have both your phone number and your AppleID email address setup in the 'Receive at' section on your iPhone-Settings-Messages.

BTW, you can also send iMessages to yourself. So, you can also test it by sending to your own address/ph# from Messages on your mac to iPhone and vice-versa.

On the iPhone Messages app, iMessage texts will show up in a blue bubble and plain cell texts will show up in green bubbles.

If you want to iMessage with your friends they need to be using iOS 5 & up and have iMessages enabled on their iPhones/iPads too. Or, they could use MtnLion with Messages too.

On the Mac Messages app the online/offline status only applies to the 3rd party chat accounts like , AOL, Google, Yahoo. Don't worry about that if you're testing out Apple iMessages. Even when those are all set to offline you'll still get iMessages.

mehrab
Jul 30, 2012, 08:28 AM
On your Mac in Messages app Preferences-Accounts-iMessage, make sure your AppleID address is also in the bottom box where it says 'You can be reached for messages at:"



it is there as well

teamrusnac
Jul 30, 2012, 02:55 PM
Yes I am sure because it was my wifes phone and I was using it to test the sytem. It still is not working as advertised and apple care cant figure out whats wrong.


Are you 100 % sure that your friend did in fact reply to your e-mail address and not to your phone number? Because any iMessage text to your phone number will not carry over to Messages on your computer.


Bottom left corner? It's not supposed to. But if you create a new message (cmd+n) and choose someone with iMessage as recipient, you should see iMessage written in the little box where you type your message. It will disappear as you start typing, it only shows when the box is empty.

Skoopman
Aug 6, 2012, 08:31 AM
So, I have the same problem as the OP now. The weird thing is, Messages was working a few days after the launch of ML, now it stopped working. I have exactly the same problems. Any clues?