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View Full Version : PC Savy - Mac Noob W/ Question(s)




RELiG
Aug 2, 2012, 09:01 PM
Just like the title states, Ive had PC desktops and laptops my whole life (25). Right now I have a used MacBook Air. I want to completely restore it to factory settings. Since it has no disc drive, I dont know where to begin the process. Can someone link me or explain the steps I need to do in order to reformat it?

TIA!



WesCole
Aug 2, 2012, 09:09 PM
If it has Lion or Mountain Lion, reboot and hold Cmd-R to boot to the recovery partition.

This article should walk you through the rest: http://support.apple.com/kb/HT4718

AppleDApp
Aug 2, 2012, 09:14 PM
Which operating system does the Macbook air have?

You can find this in the apple menu --> about this mac just under where it says Mac OS X you should see version 10.x.x

Once we know this we can help you.

RELiG
Aug 2, 2012, 09:26 PM
Which operating system does the Macbook air have?
Im not sure Im at work and havent really even messed with it.

If it has Lion or Mountain Lion
Is this the name of the OS? How do I check?


I knew who ever helped me would need this information, but Im at work and will be here till tomorrow night. Ill post up its specs when I get home. Thanks for replying so fast :)

TheRealDamager
Aug 2, 2012, 09:29 PM
Click the Apple icon at the top left of the screen and select "About this Mac". Then tell us what version you see.

asting
Aug 2, 2012, 09:46 PM
Click the Apple icon at the top left of the screen and select "About this Mac". Then tell us what version you see.

To clarify, just give us the number (10.7.4, 10.6.8, 10.8.0).

plucky duck
Aug 2, 2012, 09:57 PM
There's a restoration process I beleive if you hold down the option button upon boot. You will need an internet connection. Mine came with Lion installed and I upgraded to ML. Not sure if the restoration will be to the old Lion or the new ML.

Would be really convenient to be able to have a copy of ML on a USB stick and go from there.

RELiG
Aug 2, 2012, 10:11 PM
You will need an internet connection. Mine came with Lion installed and I upgraded to ML. Not sure if the restoration will be to the old Lion or the new ML. Would be really convenient to be able to have a copy of ML on a USB stick and go from there.

I have internet, so no problem there. The only thing I know is this is an OLD model. Probably like 2005 or close.

How large are Mac OS's?
How much can they be had for?
How hard is it to upgrade OS?
Once restoration is complete, do programs like 'garage band' come with factory OS's?

AppleDApp
Aug 2, 2012, 10:46 PM
I have internet, so no problem there. The only thing I know is this is an OLD model. Probably like 2005 or close.

How large are Mac OS's?
How much can they be had for?
How hard is it to upgrade OS?
Once restoration is complete, do programs like 'garage band' come with factory OS's?

The first macbook airs were released in 2008. Are you sure you have a macbook air?
Mac OS in recent years have been about between 3-5gb
OS X can be had for anywhere from 20$ to 100$ depending on the version (in recent years the os has been cheaper)

Once we know which OS you have it will be easier to address the restoration process.
Programs like garage band come with iLife a separate suite of software then the OS.

RELiG
Aug 2, 2012, 11:00 PM
The first macbook airs were released in 2008. Are you sure you have a macbook air? Are there any models other than the Air that dont have a disc drive? Yea Im pretty positive its a Air, maybe its a 2008 then. I just know its older and my friend has had it for like 3yrs that I know of.

Once we know which OS you have it will be easier to address the restoration process.
Gotcha

Programs like garage band come with iLife a separate suite of software then the OS After I restore will there be programs on it? I can maybe get a hold of some software. I was going to use the computer for recording music purposes only. So if it doesnt have all the bloat, thats fine with me

randomhkkid
Aug 2, 2012, 11:32 PM
I'm not so sure about the 2008 air but all new macs come with the ilife suite as part of the os. This gives you access to photo, video, and music editing/recording suites.

Edit: to clarify these programs are called, iphoto,I movie and garageband. You can read more about them on apples website or wikipedia :)

RELiG
Aug 2, 2012, 11:42 PM
If I could I wish I could like trade it in towards a newer model. I dont want to mess with selling it outright. I have a Acer that I use to take to work with and was just gonna use the Air for Music purposes. This older 1 will work for what I want it to do. Just gotta get it cleaned off 1st.

If your wondering why I wanna delete everything, its because the friend that gave it to me owed me money. At the time his aunt was using it and made herself the admin + set a password. I can use the Mac, but when I try to connect to Wi-Fi or something it asks for a password. She told my friend that she doesnt remember the password, so this is where I stand. Its just been sitting around for like 5-6 months, but I think Im ready to get it going.

swordfish5736
Aug 2, 2012, 11:47 PM
as others have said if you the machine is running click the apple in the top left corner of the screen. click about this mac and then click more info. right below the apple logo on that window it opened it will say OS X and have a version number for example 10.6 if its not showing that (it could say build XXXX or serial number) just click on the text thats showing and it will switch thru the info.

If its got 10.7 you can download it via internet recovery. If its anything older there are a couple different ways of going about it.

if you'd like to identify the machine thats pretty simple. Either click the more info button in the about this mac window. Or snap a picture and upload it. I'm sure somebody here can help you identify what kind of machine it is

RELiG
Aug 5, 2012, 05:54 PM
I have Mac OS X Version 10.6.4 ... 1.8 GHz. Intel Core 2 Duo

RELiG
Aug 5, 2012, 07:23 PM
Also I tried to do the command R and nothing happened. Do you have to hold the power button down with command R? I pressed the power button and saw a light flash indicating power then immediately held command R till I saw the apple logo. It just loaded the regular folders/files as normal.

I was reading and it said you had to have a Ethernet or Wi-Fi connection. Well it has no place for Ethernet plug in and I can't turn "Airport" on because it will ask for a password. :( this is so annoying!

Lunchb0x8
Aug 5, 2012, 07:29 PM
Your best bet is probably to get your hands on a Lion or Mountain Lion install USB to do a clean install.. or a Snow Leaopard Disc and a USB DVD Drive.

swordfish5736
Aug 5, 2012, 09:05 PM
Also I tried to do the command R and nothing happened. Do you have to hold the power button down with command R? I pressed the power button and saw a light flash indicating power then immediately held command R till I saw the apple logo. It just loaded the regular folders/files as normal.

I was reading and it said you had to have a Ethernet or Wi-Fi connection. Well it has no place for Ethernet plug in and I can't turn "Airport" on because it will ask for a password. :( this is so annoying!

yea the command R portion will only work with 10.7 or 10.8 which your machine does not have yet.

a usb to ethernet adapter will give you ethernet. If you can make a install flash drive of snow leopard, lion or mountain lion then you can boot to that and wipe the hard drive so its a fresh machine with your own user account and password.

RELiG
Aug 5, 2012, 10:37 PM
a usb to ethernet adapter will give you ethernet Im about to order 1 off amazon now

If you can make a install flash drive of snow leopard, lion or mountain lion then you can boot to that and wipe the hard drive so its a fresh machine with your own user account and password Yes thats what Im wanting to accomplish. How do I put the install on a flash drive? I understand the concept of what your saying, but Ive never done it with Mac.

If I was going to buy an OS X, which would you suggest?
Also once I do get the software, is it as simple as drag & drop items onto flash drive like Windows?

KPOM
Aug 5, 2012, 10:47 PM
I have Mac OS X Version 10.6.4 ... 1.8 GHz. Intel Core 2 Duo

It sounds like an early 2008 model. That was the only one that used a 1.8GHz Core 2 Duo. The late 2008 - late 2010 models used a 1.86GHz Core 2 Duo. Unfortunately, you won't be able to order Mountain Lion (10.8) since it won't run on that model, and you can no longer download 10.7 (Lion) from the Internet.

Your best bet may be to purchase a USB restore key, which was included with the 2010 MacBook Airs. Here is a link to an eBay (http://www.ebay.com/itm/Apple-Macbook-Air-8G-USB-software-reinstall-FLASH-drive-/130609450655?pt=LH_DefaultDomain_0&hash=item1e68ee0e9f#ht_2372wt_1070) sale.

If you can get your hands on a restore CD, you can use any USB CD/DVD drive with the MacBook Air, not just the one that Apple sells for $79.

----------


If I was going to buy an OS X, which would you suggest?
Also once I do get the software, is it as simple as drag & drop items onto flash drive like Windows?

I'd stick with 10.6 (Snow Leopard), which is what is on there now. Lion will install, but it is a bit slow on the older MacBook Airs.

RELiG
Aug 5, 2012, 10:52 PM
Your best bet may be to purchase a USB restore key Nice, didnt know they made those.

So what steps do I need to follow once this comes in the mail?
How do I get it to boot from flash drive?

KPOM
Aug 5, 2012, 11:02 PM
Nice, didnt know they made those.

So what steps do I need to follow once this comes in the mail?
How do I get it to boot from flash drive?

Put it in, and hold down the option key while you restart it. It will give you an option as to what drive to boot from. Boot from the Restore key, and it should open up into the OS X installation screen. You can run Disk Utility from the menu, where you can format the hard drive, and then reinstall the OS.

RELiG
Aug 14, 2012, 06:27 PM
Ok. I put the USB in and and got to the screen where you choose option, but I dont see the option to choose USB. It just has the picture of the Mac HD.

AppleDApp
Aug 14, 2012, 06:47 PM
Ok. I put the USB in and and got to the screen where you choose option, but I dont see the option to choose USB. It just has the picture of the Mac HD.

What format is the drive in?

KPOM
Aug 14, 2012, 06:50 PM
You need to hold down the option key throughout the entire boot process. Eventually it should give you a screen that shows the Macintosh HD, as well as an external media (I don't recall if it looks like a CD drive or a USB key). In any case, whatever the other choice is, click on that and it should boot up using the key.

If it doesn't make sure that the key actually has data on it. Note that it plugs into the bottom half of the USB port (it's half-height). Try booting into OS X normally, and then seeing if it recognizes the key when you plug it in.

RELiG
Aug 14, 2012, 10:52 PM
You need to hold down the option key throughout the entire boot process I did and still the only option I have is MAC HD. Idk whats going on, but its annoying. I press 'option' a split second before I hit 'power'. and hold it all the way untill the MAC HD is pictured.

I guess either:
1) My USB port doesnt work
2) USB I bought is a phony

RELiG
Aug 15, 2012, 02:31 PM
I let my friend take a look at my Mac and he said the USB drive (recovery) doesnt have anything on it. Are you able to see those files like you can on a PC? I guess that could be the reason its not giving me the option to boot from USB?

asting
Aug 15, 2012, 02:33 PM
Don't the early models only allow recovery via the super drive?

RELiG
Aug 15, 2012, 03:27 PM
Don't the early models only allow recovery via the super drive?
I have no idea

asting
Aug 15, 2012, 05:51 PM
I have no idea

I thought I heard that although I have no personal experience with it. Perhaps someone with a tad more knowledge can comment.

KPOM
Aug 15, 2012, 06:31 PM
I let my friend take a look at my Mac and he said the USB drive (recovery) doesnt have anything on it. Are you able to see those files like you can on a PC? I guess that could be the reason its not giving me the option to boot from USB?

I think you should be able to. If you boot into your existing installation, and then plug in the USB drive, it should "mount" on the desktop, and you should be able to click on the icon and see its contents. If it is blank, then you should complain to Amazon and get your money back. If there is something in there that looks like a setup program, click on it and see what happens.

Do you have the original DVDs that the MacBook Air shipped with? If you do, then if you can get a hold of a USB DVD drive (any drive will do, not just Apple's) you should be able to boot from them by holding down the option key. The USB recovery key was unique to the 2010 MacBook Air, so it's possible that it won't boot a 2008 or 2009 model.

If you don't have the original discs, try giving Apple customer service a call to see if they will send you a copy. Alternatively, if you are near an Apple store, set up an appointment with the Genius Bar and see if they can do a clean installation for you. Once you can get your hands on a DVD drive and the original restore discs, doing a clean installation will be easy. Unfortunately, they didn't add the "Internet Recovery" options (which make it really easy to do a clean installation) until the 2011 models.

RELiG
Aug 15, 2012, 08:00 PM
I ordered the USB from E-Bay that was linked in the 1st page. Guess Ill contact seller and say what they say

JVlasy
Aug 17, 2012, 06:24 AM
I ordered the USB from E-Bay that was linked in the 1st page. Guess Ill contact seller and say what they say

Be aware that on eBay they sell USB sticks that looks-a-like that recovery/instalation USB disc that guys here are referring to. If you got the one from the first page, sellers says it has 10.6.4 on it, but I do not believe these are genuine Apple ones.

In your case I would recommend get the DVD installation disc either from the one who give it to you MBA or try find someone else within your friends who has same MBA. Also there are many DVD installation disc on eBay.

RELiG
Aug 17, 2012, 02:50 PM
Be aware that on eBay they sell USB sticks that looks-a-like that recovery/instalation USB disc that guys here are referring to. If you got the one from the first page, sellers says it has 10.6.4 on it, but I do not believe these are genuine Apple ones. Yea I understand fully what your saying. The only reason I went ahead and bought off E-Bay is cause the guy/place has a 99% positive feedback rating. Im just going to try and take it to an Apple store in a near-by mall.

I have 2 disc's that came with the MBA, but since it has no disc drive I have no idea how to use them. Im sure it wouldnt be too difficult to figure out.


Heres the Ebay seller - http://www.ebay.com/itm/130609450655?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649#ht_2381wt_1163


He hasnt messaged me back yet, probably wont :/


Whats this? - http://www.amazon.com/Password-Recovery-Disc-Mac-OS-X/dp/B005Z4UPOW/ref=sr_1_12?ie=UTF8&qid=1345233168&sr=8-12&keywords=macbook+recovery

KPOM
Aug 17, 2012, 03:01 PM
I'm just going to try and take it to an Apple store in a near-by mall.

I have 2 disc's that came with the MBA, but since it has no disc drive I have no idea how to use them. I'm sure it wouldn't be too difficult to figure out.

If you can get a hold of any external USB DVD drive (I've seen them as low as $35), you can plug it into the USB port of the MacBook Air, and then boot from the disc (holding down the Option key) to get into the installation screen.

If you bring the discs with you to the Apple store, they may be willing to start up the process for you.




Whats this? - http://www.amazon.com/Password-Recovery-Disc-Mac-OS-X/dp/B005Z4UPOW/ref=sr_1_12?ie=UTF8&qid=1345233168&sr=8-12&keywords=macbook+recovery

I don't know. It isn't anything official.

LeandrodaFL
Aug 17, 2012, 03:42 PM
Perhpas you can record everything and show it to us? I do this everytime I have an issue.

RELiG
Aug 17, 2012, 04:40 PM
If you can get a hold of any external USB DVD drive (I've seen them as low as $35), you can plug it into the USB port of the MacBook Air, and then boot from the disc (holding down the Option key) to get into the installation screen. Yea, I just purchased a optic drive off Amazon. So once that comes in Ill post up whats going on. Thanks for the help so far!

Perhpas you can record everything and show it to us? I do this everytime I have an issue.
Record like me trying boot from the USB? I can do that, but there isnt much to show lol I took a couple pics

http://i33.photobucket.com/albums/d68/religion2386/2012-08-14_22-46-05_230.jpg
http://i33.photobucket.com/albums/d68/religion2386/2012-08-14_22-45-52_402.jpg