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The_Man
Aug 14, 2005, 02:23 PM
(I did a search on this and couldnt find any answers)
The battery on my 20gb iPod color screen is not holding a charge.
After I plug it in and charge it fully, everything seems normal. But after I come back to it a day later, it doesnt have enough battery to stay on longer than 2 minutes.
Im charging it through the wall
Using a Y apple cable.

Can anyone help, Thanks



eva01
Aug 14, 2005, 02:32 PM
have you tried resetting it?

if so just bring it to apple store and they may replace it for you

The_Man
Aug 14, 2005, 02:39 PM
I'll try to reset it and see if that works, but I dont live near an apple store so I wont be able to take it in.

The_Man
Aug 14, 2005, 03:26 PM
Ok, I called apple and they are sending me a new cable. They gave me a dispatch number and I was wondering where I can look this up on apple's site. Is there a place I can get a tracking number and see when this shipment is supposewd to get to me?

Thanks

the_freddinator
Aug 14, 2005, 09:15 PM
If you were sent an email it'll give you a link.
http://www.apple.com/support/selfservice/status
OR
http://www.apple.com/support/
On the right of the screen under the picture of a wrench and a screwdriver choose 'check your repair status' That'll give you where your request is (if it's shipping, etc.)