I was just wondering if there is an Apple Support email address? I would rather spend 3 minutes typing an email than 30 minutes on the phone with them.
I find talking to someone one on one usually gets things handled quicker. Dont get me wrong id much rather shoot a quick email but sometimes you just gotta get things done and outta the way
I think you will find there isnt a direct e-mail adress, you will need to follow the support part of the apple site and fill in a form which will be sent to apple and then they will reply to you, be warned though it can take a few days, if you are in a hurry give them a ring,