I ordered several varieties last week and have them in hand, and was shocked at the email I got from them this morning... very disappointed:
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Dear Customer,
First of all, congratulations on your new purchase of the Apple iPad Mini! We would like to thank you for choosing Kays Case product to protect your new gadget.
We design our product based on the leaked information from Apple product manufacturers. We have received the Apple iPad mini today and found out that the cut out of our case is not wide enough; therefore, it will not be compatible with the iPad Mini.
We apologize for all the inconvenience and our factory is currently working on this issue. We have either sent you a case with a cut out for a smart cover hinge, or a case with full coverage. Please use that case to protect your iPad mini, and once we fixed the problem, we will send you a new one and you don't have to return the old one.
We will email you when we are sending you a correct version. Once again, we are very sorry about this. We try our best to make our customers 100% satisfied shopping with us. If you have any questions, or if you just dont think this case fits your need, feel free to contact us through Amazon, or [e-mail address removed], and we will figure out a solution for you.
Thank you for your support!
Sincerely,
Customer Care
Kays Technology
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Dear Customer,
First of all, congratulations on your new purchase of the Apple iPad Mini! We would like to thank you for choosing Kays Case product to protect your new gadget.
We design our product based on the leaked information from Apple product manufacturers. We have received the Apple iPad mini today and found out that the cut out of our case is not wide enough; therefore, it will not be compatible with the iPad Mini.
We apologize for all the inconvenience and our factory is currently working on this issue. We have either sent you a case with a cut out for a smart cover hinge, or a case with full coverage. Please use that case to protect your iPad mini, and once we fixed the problem, we will send you a new one and you don't have to return the old one.
We will email you when we are sending you a correct version. Once again, we are very sorry about this. We try our best to make our customers 100% satisfied shopping with us. If you have any questions, or if you just dont think this case fits your need, feel free to contact us through Amazon, or [e-mail address removed], and we will figure out a solution for you.
Thank you for your support!
Sincerely,
Customer Care
Kays Technology