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QCassidy352
Sep 14, 2005, 10:20 PM
well, I got this ibook about a month ago, and although it's really great in a lot of ways, for the first time in my ownership of 6 macs (and several that my family owned and I used), I'm pretty unhappy with the build quality of this machine.

First, the left wrist-rest is slightly separated from the casing, resulting in a noticable movement when I press down on it, as well as a squeaking sound.

Second, the space bar has to be pressed harder than normal to get it to register, such that it's pretty common for me to miss spaces when typing. (never been a problem on any other computer or keyboard, so it's not my typing style).

Well, that's it so far, but this ibook is pretty much brand new and has been babied in every way. I guess I'm just not looking foward to these problems worsening and new ones showing up over the years I own this ibook. Am I being too picky?

AJ Muni
Sep 14, 2005, 10:58 PM
i had the same problem with the spacebar, but for me it was towards the right side of the space bar...i kinda hated it,but now with my new pb THANK GOD it doesnt happen cuz it bothered the hell outta me..

devilot
Sep 14, 2005, 11:01 PM
I know this can't really help you, but I guess I got lucky w/ my iBook... none of the issues you mention. :o

Maybe hunt around for a 'nicer' Genius who'll just swap the space bar for you? As for the wrist rest part-- I dunno what to tell you. :(

dswoodley
Sep 14, 2005, 11:08 PM
You are not being too picky. I had similar problems with my old G3 800mhz iBook. It took a firm stance from me when talking to Apple Support, but they gave in and replaced it.

northernleitz
Sep 15, 2005, 02:53 PM
I used to work for a school district that provided iBooks for its teachers. A nice gesture, but with such a volume purchase we all got to see the full spectrum of iBook reliability... AC adaptors failing, video cards burning out, video mirroring inoperable.... This was with G4 as well as G3 iBooks. The only iBooks that seemed to be up to normal Apple standards were the funky old clamshell models. I say you aren't doing too bad if the only problems you are having are a sticky spacebar and poorly fitted case.

Yoyodyne
Sep 15, 2005, 03:05 PM
I'm on my second 14" iBook in about two months. On the current one I have two pieces of index cards placed strategically in my battery cavity to keep the battery from audibly knocking around. Also I have one dead pixel (yeah, it's black, so the sad guy isn't budging). I'm sticking with it, because it took a lot of persuasion to get my first one replaced.

Voidness
Sep 15, 2005, 03:13 PM
First, the left wrist-rest is slightly separated from the casing, resulting in a noticable movement when I press down on it, as well as a squeaking sound.
I have the exact same issue with my new iBook 12". But I guess I can't do anything about it. I also noticed the screen doesn't close flush, which is kinda annoying (but some people here say it's necessary to prevent keyboard marks on the LCD)

rosalindavenue
Sep 15, 2005, 03:29 PM
The case on my month-old 12" ibook is OK (although the screen lifts up a little at the corners when closed), but the latch is very hit and miss-- sometimes it takes 3 or 4 tries to get it to catch. A real pain in the rear-- anyone have any suggestions?

swindmill
Sep 15, 2005, 03:39 PM
My girlfriend just purchased a new ibook, and I was surprised at the difference in build quality between the pb and ibook. I don't see this mentioned much when comparing the two, but it seems pretty important. As far as I know, she isn't having any of the issues complained of, but I'm going to take a closer look.

neuromajor
Sep 15, 2005, 03:55 PM
The white ibook's hinge design is one of the worst that apple has engineered. Apple's computers have always had emphasis on artistic but recently they have obviously stressed the form over the function.

My family has 2 white G3 ibooks and a clamshell. One white was repaired under warranty for a backlight that would go out when the screen was tilted past 90 degs. But after the warranty expired, the airport cable failed. Let me just say it was painful to take apart all the little screws and pieces just to replace the cable--and I can't wait again when I have to replace the other 4 cables in that joint (x2 for the other white ibook). Speaking of which, the other white ibook had a flickering screen when bent past 90 degs. I had to send it to apple 2 times and on the third time showing them that it wasn't fixed, they decided to give me a new G4 ibook. I guess I shouldn't complain too loudly, but come on, it would be nice if they fixed the problem at its source--irritated consumers like me cost the company money! Just check out apple's ibook "discussions" under displays--"90 degrees and blackout" has 496 posts!
Conclusion: I wouldn't recommend an ibook until they change the form factor and joint. Hopefully they will put the handle back on the next ibook!

brendel95
Sep 15, 2005, 03:57 PM
well, I got this ibook about a month ago, and although it's really great in a lot of ways, for the first time in my ownership of 6 macs (and several that my family owned and I used), I'm pretty unhappy with the build quality of this machine.

First, the left wrist-rest is slightly separated from the casing, resulting in a noticable movement when I press down on it, as well as a squeaking sound.

Second, the space bar has to be pressed harder than normal to get it to register, such that it's pretty common for me to miss spaces when typing. (never been a problem on any other computer or keyboard, so it's not my typing style).

Well, that's it so far, but this ibook is pretty much brand new and has been babied in every way. I guess I'm just not looking foward to these problems worsening and new ones showing up over the years I own this ibook. Am I being too picky?

The spacebar problem is unavoidable in iBook. Keyboard cable is located underneath spacebar. That's why spacebar always have poblem to the right or left end of it.

Mord
Sep 15, 2005, 04:00 PM
take the space bar out and put it back in and make sure the metal bar is in the slots it should be and all the little hooks are in when you put it back in, sometimes the spacebar go's in wrong when i clean out my ibooks keyboard.

wide
Sep 15, 2005, 04:13 PM
I have several complaints about the build quality of my iBook, especially compared to older/other models...but I've learned not to care about them. It's going to get beaten up, battered, and scratched eventually...the slight defects in build quality take away the anger of when you do something bad to the computer.

briansolomon
Sep 15, 2005, 04:30 PM
My big annoyance with my iBook (1.2 GHz 14") is how easily the key (letters, etc) markings scratch off. It's the same with my brother's. It's ridiculous.

Voidness
Sep 15, 2005, 04:37 PM
The spacebar problem is unavoidable in iBook. Keyboard cable is located underneath spacebar. That's why spacebar always have poblem to the right or left end of it.
The spacebar for me is a bit tilted towards the left, but it doesn't seem to be affecting it in anyway. I have no problems at all when typing on the iBook (And if you were wondering, I don't hit the keyboard when typing).

Furiae
Sep 15, 2005, 05:09 PM
First, the left wrist-rest is slightly separated from the casing, resulting in a noticable movement when I press down on it, as well as a squeaking sound.


I bought mine around the same time and my iBook has the same thing going on with the casing at the left wrist. There's a little give right there and the squeaking is really what bothers me. Good to know it's not just mine. No spacebar problems, though.

California
Sep 15, 2005, 05:16 PM
I just bought a mint slightly used iBook 1.2 14" and the trackpad was slightly askew and needed more than reasonable pressure to make it work (as compared to out of the box new 1.33 14" i have). Applecare taking care of it with a new palmrest/top case and I'm dropping a new hd and superdrive in while the thing is open.

I have come to believe it is not the design but the people who snap together the parts of these machines that are the culprit. I have had some horrendous experiences recently with Apple techs themselves -- putting a new combo drive in an old Tibook and leaving the hard drive bumpers underneath -- which forced it not to work properly; scratching the hell out of the case, putting on old hinges with flaking paint when the ones sent in were pristine. Like everything everywhere, it comes down to the human factor. Craftsmanship and excellence in your vocation is a sad premium in today's world, I'm afraid. It bothers me because just to get your own day's work done today, you have to hound people supposedly doing their jobs to do it right.

Methinks there's a disgruntled Chinese labor camp worker for Apple who just doesn't appreciate the whip on her back when she fails to put the new iBook case together properly and is secretly sabataging things for us.

Bern
Sep 15, 2005, 05:39 PM
And people say there isn't much difference between the current line of iBooks and the 12" Powerbook :rolleyes:

WillMak
Sep 15, 2005, 06:01 PM
my only complaint is that the ibook's left keyboard hinge doesn't fit as smoothly (slides into the hole well) as the right as if it's slightly higher than the right one. I've noticed this in several of apples's ibook in store and mine!

drake
Sep 15, 2005, 06:26 PM
Odd how Microsoft produces buggy software and Apple produces buggy hardware, yet MS is the software company and Apple the hardware company. But really, it is form over function.

Peter Griffin
Sep 15, 2005, 08:24 PM
The left armrest does get annoying but what really ticks me off isn't the creaking on the left but the uneven backlight. The bottom corners seem to be lighter than the rest of the screen. Just yesterday I found that the piece of plastic which covers the ports on the left side sticking out. Apparently hasn't been glued onto the iBook evenly which is causing it to scrap my fingers everytime I run my hand acorss it. Maybe I'm being a bit too picky but I was expecting more after all the rave about APple's build quality being up to IBM Thinkpad standards.

ibidiem
Sep 15, 2005, 08:58 PM
My left wrist-rest creaks, too, and the battery hangs out like a millimeter... also, there's a slight lopsidedness to the screen, when shut... but yet it was somewhere durring puberty that I forced myself to not mind lopsidedness so much, and all told it's such the lovely machine... I do wonder if the creak is the result of the hd heating the plastic unevenly, and whether or not, eventually, it'll snap out.

I do have to say that the iskin I bought with it does provide me with a good peace of mind -- whenever I notice excess heat comming off the computer, I take it off to give it some air and am horrified at those huge gaps just waiting for some sticky, caffinated liquid to seep into their beyond!

Prelude2Tragedy
Sep 15, 2005, 09:01 PM
I guess i got the only flawless ibook off of the production line. None of the problems listed above. *knock on wood"

WillMak
Sep 15, 2005, 09:03 PM
it was somewhere durring puberty that I forced myself to not mind lopsidedness so much

lol

QCassidy352
Sep 15, 2005, 10:45 PM
I guess i got the only flawless ibook off of the production line. None of the problems listed above. *knock on wood"

well, mine seems to be getting worse... so look out! :eek:

terriyaki
Sep 15, 2005, 11:17 PM
I've got the creaking to the left of the trackpad too.. but I have to really press down to make it creak. It's as if there's nothing underneath.. which kind of annoys me since the right side feels much, much sturdier. This is only a minor gripe, though. Overall I think this is the best purchase I've ever made. :)

me_94501
Sep 15, 2005, 11:38 PM
I've owned a G3 and G4 iBook; the G4 feels more solid than the G3. I've had what I think was a loose display cable on my iBook G4 (the screen went completely white; video mirroring worked fine). Then again, I tend to abuse mine a little; it goes everywhere with me and is my primary computer (I am considering another Mac to use at home).

My brother's iBook G4's hard drive died, but that isn't really Apple's fault as those things tend to die every now and then.

WillMak
Sep 15, 2005, 11:40 PM
Do any of you guys have the keyboard latch problem on the ibook? Not really a problem, but the left latch doesn't line up as well as the right one (just flick both latches and the left shouldn't return perfectl to it's original position).

Prelude2Tragedy
Sep 15, 2005, 11:44 PM
well, mine seems to be getting worse... so look out! :eek:

I will. I'm really paranoid about keeping my ibook perfect especially with taking it to school with me everyday and to work on the weekends. Im gonna be heart broken once it gets that one big scratch on the case (or worse) because i do something stupid. Hopefully yours wont deteriorate any further.

Yoyodyne
Sep 16, 2005, 08:48 AM
Originally posted by Peter Griffin
I found that the piece of plastic which covers the ports on the left side sticking out

My first and replacement iBooks had/have that problem. Although, I'm not sure it's a problem, at least I hope it's not. I have completely changed my mind about my recommendation to my girlfriend about buying an iBook. I'm surprised no one has jumped into the thread defending Apple by examples of other manufacturer’s shoddy quality. I know laptops in general suffer more build quality issues than desktops.

California
Sep 16, 2005, 11:52 AM
I do have to add that my current new 1.33ghz 14" ibook is absolutely perfect. I love it.

If there is some quirk in the way the book was snapped together, Apple has always been very quick on the draw with me in replacing things. A new used 1.2 ibook 14" I just bought had a trackpad that was slightly askew and Apple is replacing the whole palmrest under warranty. That's what the warranty is for. I love Apple and there has to be an expectation of some problems with all machines.

Mr MacBlue
Sep 16, 2005, 02:23 PM
Hi! I had some trouble with my brandnew iBook's quality as well. The Trackpad made really strange noises just when my fingler glided smoothly over it. What was even more annoying was pixel which had turned and stayed red right in the centre of the screen. I phoned AppleCare in Germany and they told me it would be checked by an Apple Service Provider. They informed me that the iBook had been classified as DOA (Dead On Arrival) and that I would get a new one from my dealer. The new iBook is just as expected it to bee.
I think that AppleCare has been very nice and generous, but I think that Apple have some quality problems. Cheers! :)

latergator116
Sep 18, 2005, 01:51 PM
I've had many problems with both of my iBook G3s as well, including the palm rest sqeaking you've mentioned. Apple has definately cut corners with the iBook quality as far as I can tell. I would try calling them to get this fixed as quickly as possible.

devilot
Sep 18, 2005, 02:15 PM
Hmm... I just noticed that the casing right by the mouse/clicker thingie; if you press down on the grayish plastic it budges a mm or two and but most annoying is that its sort of squeaks. Anybody else?

Should I bring it into Apple? Sucks, it's BTO though. Sigh.

persianpunisher
Sep 18, 2005, 03:01 PM
The spacebar problem is unavoidable in iBook. Keyboard cable is located underneath spacebar. That's why spacebar always have poblem to the right or left end of it.

i dont have the spacebar problem, or any problems with my iBook. :D

Els
Sep 22, 2005, 05:46 AM
I still haven't decided on my next mac - Powerbook or iBook. This thread sure makes choosing easier. I didn't like the iBook's keyboard when I tried it, but have no other experience with it.
How's the fan in the iBook? I hate the one in my Powerbook - it's on most of the time and makes a terrible noise.

iGary
Sep 22, 2005, 07:12 AM
I beat the crap out of my iBook.

Takes a lickin' nd keeps on tickin'.

mjstew33
Sep 22, 2005, 07:44 AM
The spacebar problem is unavoidable in iBook. Keyboard cable is located underneath spacebar. That's why spacebar always have poblem to the right or left end of it.

Hmmm... My spacebar is just perfect. I didn't know these type of things were happening. Wow. To the right of my trackpad, I also can here a noticeable movement and "squeaky" type sound.

mjstew33
Sep 22, 2005, 07:48 AM
I beat the crap out of my iBook.

Takes a lickin' nd keeps on tickin'.

:eek: My iBook does get some damage [not on purpose ;)] also, but it "keeps on tickin'."

Your location cracked me up, iGary. LOLWTFville - lmao

VanMac
Sep 22, 2005, 08:02 AM
No issues with mine. Very happy with quality.

Yoyodyne
Sep 22, 2005, 08:33 AM
While I have complained a lot, there are a few shining moments with my iBook:
Great battery life
Great Wi-Fi reception
The fan has yet to come on and I have used it heavily. I hope it works though, but it sounds like a lot of PB owners have constant fan noise.
The plastic, while prone to scratching, is very sturdy, giving no flex to the screen.

I think it is a really hard choice if you are trying to go between a 12 PB and a 12/14” iBook. Each has its pros and cons, but if you read the boards, you’ll find which has cons that you can live with.

QCassidy352
Sep 22, 2005, 08:44 AM
While I have complained a lot, there are a few shining moments with my iBook:
Great battery life
Great Wi-Fi reception
The fan has yet to come on and I have used it heavily. I hope it works though, but it sounds like a lot of PB owners have constant fan noise.
The plastic, while prone to scratching, is very sturdy, giving no flex to the screen.

I think it is a really hard choice if you are trying to go between a 12 PB and a 12/14” iBook. Each has its pros and cons, but if you read the boards, you’ll find which has cons that you can live with.

Yes, I agree with everything you said. The ibook has many great pros, not the least of which is that it's 2/3 the price of a powerbook. Overall, the ibook is a great computer.

rose red
Sep 22, 2005, 08:56 AM
If I press the narrow strip between the keyboard and the left side it squeeks and seems a bit fragile, also if I press on the left side in front of the keyboard. I am worried that if I do that too hard it will break or crack. There was also a tiny sharp bit at a joint, very slight misalignment I think that has rubbed away now. Apart from that everything seems fine. This is a replacement iBook, it doesn't get as hot as the previous one did.

wongulous
Sep 23, 2005, 01:29 AM
The iBook is a great value, and mine works for me--but the build quality is really in another calibre compared to that of the PowerBook. Even well-abused demo models and friends' PowerBooks are sturdier-feeling than my iBook was brand new. They're just flimsier. You pick it up from the corner and you can see the frame slightly bend and the display wobble. They are not as solid at all compared to the PB G4s. Then there's the gaps between the plastic seams on the iBook--sometimes as large as a fingernail. I haven't put mine through undue rigors, but the display LCD does a weird popping-in-and-out thing with the display bezel. There are creaks and sounds sometimes. The latch very often does get jammed, bent, or misaligned--and then stops working. (Though that particular example is just as likely in a PowerBook for all I know.)

They're great little machines, extremely affordable and cost-effective, and for the most part (like 99.9%), they do everything a near-comparably-equipped PowerBook does. Just with a little less zing which you may not notice. And, of course, they're somewhat plasticky and flimsy.

On the other hand, some may like that more than the chance of their PB getting scratched or these infamous dents, which of the dozens of PowerBooks I've seen the last year or two, only one has exhibited. :)

thanners
Sep 24, 2005, 09:51 PM
My one month iBook suffers from the left side squeaking problem (and top right) as well. I also find that the mouse button click rattles and typing sounds rather tinny/toyish compared to my dead TiPB. I figured that this is what you pay for when you get the lower end model.

But then my Dad fell in love with the form factor of the iBook and purchased one himself (downgrade from 17-inch PB). His iBook is absolutely flawless. No movement or squeaks in plastic at all. Mouse clicks sound very tight and solid as is when typing on the keyboard. It could be that the type of plastic used in his iBook is different as it appears to be a shade of grey darker. When I compare some of the values in System Profiler, my iBook is PowerPC G4 (1.2) whereas my dads is PowerPC G4 (1.5).

Does anyone know if Apple has change the material of the plastic? Do you think I would be able to get this resolved through warranty?

Xeem
Sep 25, 2005, 12:46 AM
Apple shipped my new 12" iBook yesterday, but I'm a little nervous now :( . As long as it runs well, I'll be happy. This is an upgrade from a nearly stock Cube!

galstaph
Sep 26, 2005, 12:08 PM
My ibook is excellent. I suppose if I wanted to nit-pick though I could say the spacebar is ever-so-slightly lopsided (left side being about .001mm higher), and I have a sharp point on the left side where the join is on the side panel and the front, that is all everything else is excellent :D
I'm very happy with it, battery life is even not to bad, about 4.5 hours or so with my current settings (4.3 with airport on).

JonBoy470
Sep 26, 2005, 09:35 PM
I recently replaced my (ancient) iBook G3/500 with a new iBook G4/1.33/12" after the screen cracked on the old one.

So I had the earliest "white" iBook as well as the latest one. Apple has taken some cost-cutting steps in the design and manufacturing the last three years.
Most notably, molded in color for the case vice clear case, painted on the inside and painted trim (i.e. painted hinge and painted top case) and a white keyboard vs. a milky colored one. The other obvious change is the shift from a tray loading to a slot loading drive.

Overall, the two seem to have comparable build quality, though of course the new iBook is new and the old one was very trouble free.

MacTruck
Sep 27, 2005, 01:41 AM
This is why I won't buy an ibook. My powerbook is absolutely perfect. Well except for the space between the lid and the keyboard when closed. :o

terriyaki
Sep 28, 2005, 05:00 PM
so i went to my school's computer store today and got the apple technician to take a look at my messed up keyboard (it was stuck and the pull tabs weren't working) and he replaced the keyboard for free! it took 5 minutes.

he also explained that most ibook users will have problems with their spacebars (having either side higher than the other) due to poor design. the metal heat plate above the ram slot is the culprit. he said making that tight allows for more room for the keyboard connector which in turn allows the spacebar to rest properly.

leekohler
Sep 28, 2005, 05:42 PM
well, I got this ibook about a month ago, and although it's really great in a lot of ways, for the first time in my ownership of 6 macs (and several that my family owned and I used), I'm pretty unhappy with the build quality of this machine.

First, the left wrist-rest is slightly separated from the casing, resulting in a noticable movement when I press down on it, as well as a squeaking sound.

Second, the space bar has to be pressed harder than normal to get it to register, such that it's pretty common for me to miss spaces when typing. (never been a problem on any other computer or keyboard, so it's not my typing style).

Well, that's it so far, but this ibook is pretty much brand new and has been babied in every way. I guess I'm just not looking foward to these problems worsening and new ones showing up over the years I own this ibook. Am I being too picky?

Take it back. I've had mine a year with no issues whatsoever. RETURN IT.

TaKashMoney
Sep 28, 2005, 07:35 PM
If anyone decides to contact apple about this, let me know how it goes. I have the same creaking left side.... and unfortunately its BTO... I'm calling apple care. Ill post what they say to me.

WillMak
Sep 28, 2005, 07:52 PM
If anyone decides to contact apple about this, let me know how it goes. I have the same creaking left side.... and unfortunately its BTO... I'm calling apple care. Ill post what they say to me.

I say 90% of the ibooks out there have the left palm creaking noise.

TaKashMoney
Sep 28, 2005, 08:44 PM
I talked to an apple service agent, and from what he told me, the creaking noise is not a normal issue and is covered under the apple hardware warranty(granted I may or may not have talked up the issue a bit). He was actually very accomodating despite the fact that it was BTO and said that if I wished they would ship a box to me so that I could send it in to be repaired/replaced (if it were to be replaced they would simply swap casings and all components in my current book would be reinstalled in the new case.). Unfortunately, this process would likely take 10-14 days, leaving myself without a computer at school. The thing im worried about is that there is a chance Ill go through the trouble of sending it in and them simply sending it back saying that its not a problem. And to be honest, it isn't really a problem, or is it?. Anyway, oh gracious forum members, what would be your course of action if you were in my shoes?

leekohler
Sep 28, 2005, 08:55 PM
I talked to an apple service agent, and from what he told me, the creaking noise is not a normal issue and is covered under the apple hardware warranty(granted I may or may not have talked up the issue a bit). He was actually very accomodating despite the fact that it was BTO and said that if I wished they would ship a box to me so that I could send it in to be repaired/replaced (if it were to be replaced they would simply swap casings and all components in my current book would be reinstalled in the new case.). Unfortunately, this process would likely take 10-14 days, leaving myself without a computer at school. The thing im worried about is that there is a chance Ill go through the trouble of sending it in and them simply sending it back saying that its not a problem. And to be honest, it isn't really a problem, or is it?. Anyway, oh gracious forum members, what would be your course of action if you were in my shoes?

Send it back. These problems don't seem normal to me as I said before in an earlier post. A friend of mine also has one and it's perfect as well. I would really try to get by without it for a while rather than be unhappy. Trust me, I would've taken mine back if that were the case.

devilot
Sep 28, 2005, 09:09 PM
Sigh, thanks TaKashMoney and leekohler, I guess I'll contact Apple about my creaking iBook parts as well... but 10-14 days! :eek: :( How sad... however will I deal w/ it?! I don't have a method of backing up. Bother.

leekohler
Sep 28, 2005, 09:35 PM
Sigh, thanks TaKashMoney and leekohler, I guess I'll contact Apple about my creaking iBook parts as well... but 10-14 days! :eek: :( How sad... however will I deal w/ it?! I don't have a method of backing up. Bother.

Well- you can save things on CDs can't you? That would seem to be the way to go. I just don't think I'd keep something I was dissatisfied with, that's all.

AP_piano295
Sep 28, 2005, 09:49 PM
I used to work for a school district that provided iBooks for its teachers. A nice gesture, but with such a volume purchase we all got to see the full spectrum of iBook reliability... AC adaptors failing, video cards burning out, video mirroring inoperable.... This was with G4 as well as G3 iBooks. The only iBooks that seemed to be up to normal Apple standards were the funky old clamshell models. I say you aren't doing too bad if the only problems you are having are a sticky spacebar and poorly fitted case.


not quite fair i mean everyhing ina school ends up having issues
I dont know why its just true

QCassidy352
Sep 28, 2005, 11:14 PM
I fixed my space bar. :) Took it out and realigned it, making sure all of the little metal pieces fit in all of the holes, and all of the latches clicked in to place. Works like a charm now. I think I'm just going to live with the creaking noise because it's not a functional issue, and I use my ibook many hours each day (take notes in class and then again for homework in the library), and it would be a huge pain to be without it for 10 days or something.

paperinacup
Sep 28, 2005, 11:28 PM
Yeah that creaking noise on the left has been in every iBook I have used/owned.

leekohler
Sep 29, 2005, 01:13 PM
Yeah that creaking noise on the left has been in every iBook I have used/owned.

My friend and I must be the only ones without defective iBooks then. :)

yuwing
Oct 21, 2005, 07:20 PM
I talked to an apple service agent, and from what he told me, the creaking noise is not a normal issue and is covered under the apple hardware warranty(granted I may or may not have talked up the issue a bit). He was actually very accomodating despite the fact that it was BTO and said that if I wished they would ship a box to me so that I could send it in to be repaired/replaced (if it were to be replaced they would simply swap casings and all components in my current book would be reinstalled in the new case.). Unfortunately, this process would likely take 10-14 days, leaving myself without a computer at school. The thing im worried about is that there is a chance Ill go through the trouble of sending it in and them simply sending it back saying that its not a problem. And to be honest, it isn't really a problem, or is it?. Anyway, oh gracious forum members, what would be your course of action if you were in my shoes?

okay, i'm gonna go to my apple store (1.5hours away on train/bus ride) and ask them for a replacement too. this left palm rest squeaking sound is just annoying. a bit dissapointed, but not entirely/

Laser47
Oct 21, 2005, 07:50 PM
I have an ibook aswell and it doesn't creak, not does the spacebar act wierd.