iO6 "upgrade" ruined my iPad2.
I'm so very disgruntled right now. I waited until last week to upgrade to iO6 on my iPad. I researched to see that many of the previous glitches were worked out - seems that they have a long way to go. Nonetheless, my iPad is in a constant state of rebooting, over & over. I contacted Apple today. Interestingly enough, on their website where you request your call from a genius - it states, $19.99 one time service call, or the option I have apple care, OR MY INSTANCE IS REGARDING IO6 UPGRADE. I've done everything they've asked - the iPad will not restore, it just cyclically tries to reboot.
One associate offered me a new iPad 2 for $249. I questioned why I should pay for new hardware when their "UPGRADE" was at fault. His response was that had I paid for apple care my device would still be covered. But, because I neglected to purchase apple care, it would be at my cost to replace the iPad.
I think this is absolutely absurd. Not only I - but my household is VERY loyal to Apple and have been for MANY years! If this is Apple's philosophy, why would I ever want to purchase from them again? The 'upgrades' are continuously rolling through, if I can't trust their upgrades- why buy the product? If I can't freely use the product without the upgrades, it's time to move on? If Apple can't back their software - why buy their products?
Seems like a vicious circle. I'm wondering if another phone call would do me any good. For the hundreds, if not thousands of people suffering from this iO6 'upgrade" one would think there could be a class act lawsuit. I'm nearing the conclusion that Apple renders faulty 'upgrades' in an attempt to interest individuals into buying updated hardware. As in love as I am to Apple and their products - I think I would be a fool to purchase anything else.
So very VERY disappointed.
If you have any thoughts or suggestions on repairing my iPad 2, I'm welcome to hearing them. Thanks for hearing out my rant.