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thesaga
Jan 12, 2013, 02:28 AM
The last two days my macbook screen has gone black for a few seconds then reappeared a few seconds later. Its as if it goes to sleep for a few seconds. The two times it has done this it has been charging. I have checked for hotspots but i have not activated any of them. I bought my mac only two months ago and have been very careful with it so i am confused about this problem. Any help ? Please ?

Many Thanks people



jav6454
Jan 12, 2013, 02:31 AM
If this happens, then it is not fine. First off, go to Apple and explain the problem. They'll diagnose it. Its easier for them to deal with it since you are under warranty.

They might try to recreate the issue there. So be sure to know how to do that.

thesaga
Jan 12, 2013, 02:54 AM
thanks for your advice. I am currently living abroad so i dont think the warranty i have is global. I bought it in the UK and i am now in south Korea. I dont know how to recreate the problem it only happened twice randomly while i was using it when charging.

jav6454
Jan 12, 2013, 02:56 AM
Warranty is global, so it doesn't matter where you bought it, it'll be covered. Just be sure to have access to an Apple Store.

thesaga
Jan 12, 2013, 03:05 AM
Warranty is global, so it doesn't matter where you bought it, it'll be covered. Just be sure to have access to an Apple Store.

Thank you !!

thesaga
Jan 12, 2013, 03:15 AM
I think i should mention it was warranty in house, i did not purchase any warranty.

thesaga
Jan 12, 2013, 04:37 AM
Perhaps i should email the shop to find out if warranty is global? I presume it is, strange how this is happening when im charging it

justperry
Jan 12, 2013, 05:00 AM
Perhaps i should email the shop to find out if warranty is global? I presume it is, strange how this is happening when im charging it

Reset SMC might help here.

Resetting the System Management Controller - Support - Apple (http://www.google.com/url?sa=t&rct=j&q=smc%20reset&source=web&cd=1&cad=rja&ved=0CDEQFjAA&url=http%3A%2F%2Fsupport.apple.com%2Fkb%2FHT3964&ei=wjjgUIwRx_CtB-H7gLAG&usg=AFQjCNFCnlwoQuDfnY8AUBl9pUEhPDM1Nw&bvm=bv.1355534169,d.bmk)

xriderx11
Jan 21, 2013, 11:58 AM
I have the same exact problem. It doesnt bother me that much because it only happens if I have the laptop lid open at a certain angle (Like 130 degrees) it will go to sleep. I think it might be thinking im closing my laptops lid and making it go to sleep. So ask apple if that could be the issue because im pretty sure thats whats wrong with mine....

Xgm541
Jan 21, 2013, 12:09 PM
If i remember correctly, some of the older macbooks would not turn on if they had another macbook beneath them. This was due to a magnet that was causing the macbook to be in sleep mode.

Perhaps you have some kind of disruption like that?

Mrbobb
Jan 21, 2013, 12:15 PM
Do you wear a wristwatch?

If answer no, this is not normal.