Mac/Windows Platform Help!! [Archive]

View Full Version : Mac/Windows Platform Help!!

mariahlullaby

Oct 3, 2005, 09:26 PM

Me again! It's this same project that is giving me trouble. It seems that the map page I am working on loads fine on Macs, but on Windows, a red x comes up where the image map should be. So, I figure it's a coding issue and try and access just the image (a jpeg) itself; works fine on Mac, error in Windows. It's uploaded to the server and everything, it just won't load. My friends with Macs all see it but on my Windows machine I get the error.

Does anyone know why this might happen?

The link to the map (with the codes) is: http://www.mariahplanet.com/ACR/Popup.htm

The link to just the image is: http://www.mariahplanet.com/ACR/ACR_updatedmap.jpg

Thanks guys!!

dornoforpyros

Oct 3, 2005, 10:35 PM

actually I get the same errors your describing with firefox as well(on my mac).
Says the image can't be displayed because it's currupt.

Heb1228

Oct 3, 2005, 10:44 PM

I think you should try opening it and saving it with a different image editor. See if that works. Just a suggestion.

ChicoWeb

Oct 4, 2005, 01:18 AM

I love these threads. It's always the OS platform right, never the code. :rolleyes:

CanadaRAM

Oct 4, 2005, 01:34 AM

Is the file really a jpeg? Is it CMYK or RGB?

Stampyhead

Oct 4, 2005, 02:48 AM

Try putting a space between the quote after .jpg and the word "border." (<img src="ACR_updatedmap.jpg"border="0" usemap="#Map">) There should be a space there. I don't know if this will solve the problem, but it may. Safari is usually a lot more forgiving than other browsers about little errors.

Stampyhead

Oct 4, 2005, 02:50 AM

Is the file really a jpeg? Is it CMYK or RGB?
Yeah, it looks like the image is CMYK. I don't know if changing it will fix the problem, but it should be RGB either way.

mariahlullaby

Oct 4, 2005, 05:56 PM

Thanks!! That was the problem (I had saved it to CMYK). I feel stupid now...I'm still learning. You guys rock.

I love these threads. It's always the OS platform right, never the code.

I wasn't blaming the OS, just saying that there seemed to be a problem in the file that allowed it only to work on Macs; I originally thought it was the CSS code and I figured a JPEG itself (with no code involved) should work fine if the CSS was the problem. I didn't think the color format. ;) Bear with me, I've had a Mac for 4 months!